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Innovation Square ULT-88 Questions & Answers
10 questions from our users
Linda B.asked
Jerry laiasked
May I know what is the price.
1 answer
I paid $4.500.00 for the chair,500 for a 5 year warranty which was useless due to them scamming liquidation,even to pay for my chair to be corrected is useless cause they do not respond to me.Dont go anywhere near this company .Bunch of frauds.!!!!
Lingerasked
When will a representative respond to my problem with my chair as it is now 2 years without any assistance.!!
Judith G.asked
Kaiasked
Do you have this one in stock?
Disillusionedasked
Hi guys,
I am in the market for a new massage chair and like the look of your product.
Although, I am conserved about the negative comments regarding warranty service.
Strangely the names on each of the positive comments seem quite different from the names of the negative people (just an observation) and the positive comments seem a little over the top.
Apart from that can you explain how you actually handle service issues.
Cheers, Chris R
2 answers
It was a good massage chair ( that why we tested and bought it very expensive) until it broke down for no reason within one year warranty, I contacted the company Innovation Square they did not want to have anything to do with us ( even we bought the 3 years extended warranty), there is no Service at all! They had this answering machine that filter your calls unless you call for sale they pick up the phone straight away but if for Service, they would not return your call! we would not recommend their products, it is such a cheap quality, the ‘ fake leather interior ‘ peeled off around the head rest area within months of using .... very disappointing and frustrating for us, we still have this piece of junk sitting in our lounge room upstairs ( weight around100kg) that we can not remove, it is eyesore for us everyday! we could not even find anyone to fix it for us because most the company selling this Sort of product are in Sydney (or Melbourne) we live in Newcastle they would not want to bother to drive up here for 4 hours returned trip !
Ask the company directly rather than via a Review site obviously
mystery2measked
need someone to relocate my chair, please help,a reasonable price please..
Claireasked
Where's your chair made from?
1 answer
They are using Germany tech & some models using the Japanese belt as well
And assembled in China as per iS's instruction
Annie56asked
How much is this?
1 answer
Well I bought it from www.innovationsquare.com.au. You should check it out. It's pretty cheap from the web. I've seen 'em retail for $7000+
Soreneckasked
Does it massage your neck well?
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