We had one professionally installed. They sound like a great idea, but in reality they don't work very well. Very fussy about what you can and can't put in. Constantly having to clear it out. Easier to just throw your food scraps into the garbage.

Hot water setting can't be set to highest level due to leaking. Expensive filters need replacing regularly. Waste of time and money. Not made in Australia and poor build-quality item. Whatever country it's made in, the parent company should be spanked for their lack of care. Shame on you Insinkerator.

Had it fitted with new kitchen and it only lasted a couple of years then the boiler leaked. Very poor quality build, cannot be repaired need a full replacement. It also has very flimsy hoses which connect to your mains water supply. This made me nervous from the start. I am now left with a useless tap in my granite top and two spare expensive filters.

If it breaks down while still under warranty they will just replace it with a new one. Why? because they don't make spare parts for them... Of course ours stopped working (and leaking) not long after the warranty. I ring the 1300 service number and she told me to buy a new one as it is a sealed unit and cannot be repaired.
Had I known this I never would have spent $750 + installation - that's a lot of kettles!

Same story as all the rest, DO NOT BUY. Got a leak from the bottom of the tank like all the others in these reviews, I sent an email, they said nothing they can do. Not good enough when they know it is a problem with the model!

I have loved this tap, but noticed recently it was leaking from the boiler unit. Apparently I need to replace the whole tank, which will cost me around $800.! (when there are some available in the country). Looks like I'll have to bite the bullet and get one. If you can get an extended warranty on this product make sure you take it out.!

within warranty, we had to have the whole thing replaced the tap screamed when dispensing cold water, and leaked from the filter fitting. now replacement just out of warranty, leaking from the boiler unit and have just spent on new filter. A ridiculously over priced kettle that lasts the fraction of the time a conventional kettle would last. Do not buy ...do not give in to the desire of the missus....I am now stuck with a stupid little redundant tap in my granite worktop

it was great using it brand new when we got it early 2013 for the office. After about a year the hot water started to leak a few droplets, and then 1.5years later, it's leaking almost everyday! Don't buy. This brand doesn't seem to specialise on water filters. Waste of money and resource.

Yep, another one. My instant hot water unit is 3 1/2 years old, cost $700 and is now leaking from the lid of the steel internal tank. My plumber suggests a new seal would fix it but guess what...they're not available via spare parts!!! Service in Australia tell me I need to replace the whole tank assembly for $445. Think I'll buy a kettle instead.
Convenient. Worked well for 3 1/2 years.
It leaks. So for the time it worked, it was a bad investment.

In five years, we had 2 InsinkErator of which both have leaked at the bottom, one was under warranty, the other not under warranty and now throw away. Although this product is convenient and great at the time, it does not justify the cost in such a short period of time to be faulty.

Had this unit for 2.5 years paid approx. $800 for it. After 1.5 years, the cool water tap started leaking, and the only way to stop the leaky drips was to open the tap full and shut it. At 2 years old, the hot water boiler unit below the sink started leaking hot water each time we draw hot water from the tap.

All the leaks are non-serviceable. Fortunately we had extended warranty, if not for it we would not have bought this again. Expensive price but it does not last long.
Instant Hot Water Convenience
Unreliable