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Jerry N Pauline H.Perth, WA
- Verified customer
Customer aervice
Adrian and Mitch were excellent to talk to and made it easy to transition from my old insurance company to the new one. They listened to what I wanted out of an insurance policy and met all my needs and got me an excellent price which saved me 100$ a year
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Review collected in partnership with iSelect
Joan L.South West, WA
- Verified customer
The Agent was great!! Very informative.
Didn't know exactly what internet I wanted so agent went through various options to meet my budget. He was very patient as I am not very tech savy lol. Found a great deal for me so now just waiting to hook up when I recieve my modem. Thanks.
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melancholybradbury
- 2 reviews
- Verified customer
Wake up
The agent advised me to stay with what I have but put me on a better plan with the same provider. Happy! I spoke with phong and he was most helpful
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CameronSydney, NSW
- Verified customer
Great Experience
I made an enquiry on a Friday night and got a phone call the next day. I was called by Saff who discussed with me variable options and helped me pick the perfect policy for me. Was very happy
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- Verified customer
Great customer service!
Customer service offered by iselect was great! Customer service agents were patient and very detailed with explanations. The granularity helped with choosing the right products and make the right choices.
1 comment
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KateGippsland, VIC
- Verified customer
Quick simple process
We were looking to keep our current level of private health but find a better price if possible. Everything was explained clearly, not pushy and suggested things I hadn’t thought of. The whole process was time efficient and we managed to save around $1,000 a year. Thank you
1 comment
LauraiSelect
Hi Kate, it's fantastic to hear that we were able to find you such a significant saving and thank you for taking the time to share your feedback. Cheers, Laura
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JohnTamworth
- Verified customer
very good
Very pleasant and patient sales lady. We got a better deal with our supplier which we were looking for. We are very happy with service. Thank you very much for this.
1 comment
LauraiSelect
Thanks John! We're happy that you are happy! Cheers, Laura
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- Verified customer
Making life a little easier.
Very helpful, not pushy and took the time to explain everything. Was able to sign up with the right provider for my situation. Thats all I need to say. Thanks
1 comment
LauraiSelect
That's great to hear Sia, thank you for taking the time to share your feedback. Cheers, Laura
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- Verified customer
Clear, concise service
Really great service on the phone, informative, clear, patient and very understanding of my situation. I didn't feel pressured. Clearly explained and calm, and listened to what I wanted. Thank you
1 comment
LauraiSelect
Thank you Victoria for taking the time to share your feedback. It's great to hear you had a good experience. Hopefully we can help you again in the future. Cheers, Laura
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Mars Luc
- 2 reviews
- Verified customer
Good choice of affordable options
I was offered clear options of car insurance at half the cost of my existing policy. Very happy with my selection and the customer service and swift response. Thank you.
1 comment
LauraiSelect
Our pleasure, thank you for taking the time to share your feedback. Hopefully we can help you again in the future. Kind regards, Laura
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- Verified customer
Very Good
No problems at at all very precise with his speech when telling me about the product highly recommended i think he did a good job very easy to talk too.
1 comment
LauraiSelect
That's great to hear, thank you for your kind words Ron. Hopefully we can help you again in the future. Take care, Laura
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LisaSouth East Queensland, QLD
- Verified customer
Love iSelect. Got everything done in a phone call
One phone call to sort my electricity and then saved over $100 a month on car, home, contents and health insurances. There's only one thing that would make it better and that would be for one person to deal with all the policies so you don't have to give your info over and over.
1 comment
LauraiSelect
Wow, thanks Lisa - it's great to hear we were able to help you across so many services. And thanks for your feedback re. one consultant - it's definitely something we're working on. Cheers, Laura
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VickiGreater Melbourne (Metropolitan), VIC
- Verified customer
Saved over $100 a month!
Terrific consultant, Shannon Fuller, for health insurance, extremely patient and explained everything fully. I said we needed to lower our premium and he achieved that for us with no loss of cover or benefits. Helped us save heaps each month. Very happy!
1 comment
LauraiSelect
Thanks Vicki, that's great to hear - every dollar counts at the moment! Hopefully we can help you again in the future. Cheers, Laura
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RobynGreater Melbourne (Inner), VIC
- Verified customer
Feedback
Easy to understand and were incredibly informative, gave me honest feedback on which supplies I should stay with and ones I should stay with, got me a better price so I was very happy
1 comment
LauraiSelect
That's great to hear Robyn, so pleased we were able to help you understand where you able to get a better deal. Cheers, Laura
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BJaayMetropolitan Adelaide, SA
- Verified customer
Purchased internet
I had Ivan to help me get the best deal for me on an internet deal. He was absolutely amazing polite helpful and very funny. I appreciated his time and effort.
1 comment
LauraiSelect
Thanks for the great feedback on Ivan, and glad to hear we were able to help you get your internet sorted. Take care, Laura
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JeffSydney, NSW
- Verified customer
Great customer service!
Nene, the customer service representative was very professional and knew the product he was selling. The advice that he gave came across in a polite manner and was never pushy with selling the insurance.
1 comment
LauraiSelect
Hi Jeff, it's fantastic to hear that you were happy with Nene's service. We'll be sure to pass that feedback on. Cheers, Laura
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- Verified customer
Great service and advice
I was very happy with the advice and comparison info provided, Will made it very easy to come to a decision for a new plan, thank you for the help guys!!!
1 comment
mo m.iSelect
Thank you for getting in touch and for taking the time to post this 5 star review. We appreciate your kind words and pleased that Will was able to find you a better deal and make the process of it all... Read more
a little bit easier. Hopefully we can help you out in the future. Thanks, MoSimilar opinion? Write a review on ieatwords.com.au!
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KimVictoria
- 3 reviews
- Verified customer
iSelect were fantastic!
Very helpful and knowledgeable advice. All questions were answered. Couldn't be happier! I ended up changing all of my providers and saving in excess of $1000 per year! Thank you iSelect!
1 comment
mo m.iSelect
Hi Kim, Thank you so much for this 5 star review and for taking the time to post it on Product Review. It's always great to hear that we were able to help out and were able to save you money. Looking ... Read more
forward to helping you in the future. Kindest Regards, MoSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with iSelect
- Verified customer
Great service and staff !!
Very friendly, able to answer all questions, everything they said actually happened quicker that the timelines they advise, couldn’t complain about anything and would definitely recommend iSelect team and service.
1 comment
Ryan D.iSelect
Hi Robert, we are thrilled to hear about your fantastic experience with iSelect, hopefully we can help you out again soon, cheers, Ryan
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MarieSydney, NSW
- Verified customer
Very productive phone call to update my utilities and health insurance. Thank you I select
My gas and electricity contract had expired so the lass at I select very efficiently helped me with all the information I needed, then I spoke to a guy who helped me also very efficiently to get a better deal with health insurance. Happy Easter all.
1 comment
mo m.iSelect
Thank you Marie so much for taking the time to leave us this review, it's always great to hear that we were able to help you out. It was our pleasure, looking forward to doing it again in the future. Happy Easter to you too
Thanks,
Mo
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Questions & Answers
Kim Kasked
I want to ring you guys & discuss insurances. What is the best insurance for me?
No answers
Michaelasked
I have received a card EFTPOS from iSelect - i can not read the small print as I am disabled with MS suffering for the last 22 years and in wheelchair for the last 10 years. When i wanted to buy they told me that the lady at the Coles could not use it because i did not activated it in time - i was in and out of hospital and had food delivered home into my mouth - now i am better and i want my card to be active and use it. Please help me now.
My Card number is: [personal details removed] and fix it please!!!
No answers
kellyasked
Why does it take 60 to 90 days to get your $300 gift card sent to you after you have completed all the required information?
6 answers
They hope you will forget all about it is the only reason I can think of
I agreed with Weasel. My gift card was promised late Aug 2015. I called in Sep 2015, they said could take up to 90 days. End of Dec 2015, still no sight of the voucher. Called up, they said the consultant no longer worked for them, so they knew nothing about the voucher. They then put in an 'urgent' request for voucher to be sent out on the 7th of Jan. Today is 21st of Jan and the voucher is nowhere to be seen. Called them up again they said the Australian Post might have it so it is out of their hand! Pretty lousy customer service.
ISelect functions off trailing commissions that can take months to pass onto them, how can you expect them to provide a gift card when they haven't even been paid for the policy you bought yet?
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LauraiSelect
Thank you Nisha, appreciate your positive feedback. Hopefully we can help you again in the future. Cheers, Laura