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Reviews

4.7

303 reviews
5
(252)
4
(30)
3
(7)
2
(9)
1
(5)
  • Product Quality
    4.8 (231)
  • Return Claim MadeYes (7) · No (232)
  • Shipping
    4.5 (177)
  • Warranty Claim MadeYes (4) · No (232)
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Reviewer Photos & Videos

Kurt G.

Kurt G.Hunter Region, NSW

Amazing delivery speed, competitive price

published

I ordered Friday around lunch time, standard courier arrived to us several hours away by the next morning. Very competitive price, speedy delivery, no hassles, would buy from them again.



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Steve

Steve

  • 2 reviews

Advice and Online Purchase

published

Great phone support in regards to choosing headsets for my business which was followed up by an easy transaction and superfast despatch and delivery. Based on my experience I would highly recommend.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLogitech H110 Stereo Headset
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Ahuriri E.

Ahuriri E.Greater Melbourne (Metropolitan), VIC

Purchase via EBay

published

I purchased the Cooler Master Addressable RGB 1-to-3 Splitter from JW Computers on EBay, on the Friday 24/04/2020. It arrived within 4 business days. Great considering all the delays with AustraliaPost.



Delivered quickly, packaged well, easy purchase A++. Will do business again!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCooler Master Addressable RGB 1-to-3 Splitter Cable
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Adrian T.

Adrian T.Sydney, NSW

Great service

published

Quick and easy sale and great customer service. Fastway however didnt deliver the item on the initial delivery date and had to arrange a re delivery, so lost a day on express post, but can't blame jw for their fastways poor delivery service.



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Ben N.

Ben N.Sydney, NSW

Great price . Delivery was quick and easy .

published

Great service . Excellent price . Can wait to start the new PC build. I purchased a Asus ROG strix B450 f and rysen 3600 . JW had the best prices on this combo .

Return Claim MadeNo
Warranty Claim MadeNo
Troy

TroySouth East Queensland, QLD

  • 2 reviews

Faster delivery than my local shop. Even though you are 2000km away.

published

Easy to order. Cheap to order. Arrived faster than an order I made 6kms away even though they were 1000km. The ryzen 5 3600x is now all alone waiting for a home!!
Will order via jw again

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedAMD Ryzen 5 3600X
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ktc

ktcSydney, NSW

  • 2 reviews

Great price & service

published

Bought a monitor, which was difficult during Covid19, delivery was super quick & very happy with the monitor - it was carton damaged so cheaper but the product was perfect. In store pickup was quick & easy.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMonitor
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G.Sawyer

G.SawyerIllawarra, NSW

Fantastic screen

published

Great easy to use website. Unable to log in to my account, some glitch in your program. Screen was left at front door by TNT. I thought a signature woul have been necessary.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
JW Computers
Andre T.JW Computers
Archie

ArchieSydney, NSW

Worst online delivery

published
2 comments
JW Computers
Andre T.JW Computers
Archie
Archie
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Sudhanshu M.

Sudhanshu M.Sydney, NSW

Product as advertised, fast shipping

published

The webcam was exactly as advertised and the shipping was super quick. Highly recommended! I was struggling to find this webcam at a reasonable price or reasonable time to ship

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Happy as Larry

Happy as LarryCentral Queensland, QLD

Great service great prices

published

Thanks guys for a pleasant experience and I found want I was looking for easily and quickly. The team posted my gear out fast with super quick shipping as well. 5 star effort for sure. I am extremely happy with my products and the quality.
Thanks again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCoolermaster Sleeved Extension Cable Kit
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Guiseppe G.

Guiseppe G.Sydney, NSW

speedy delivery of new monitor - thank you!

published

Amazing delivery time of less than 24 hours with a really straight forward online ordering process. Products are competitively priced making the decision to buy very easy. Certainly would purchase from JW Computers again!

Shipping
Warranty Claim MadeNo
Product PurchasedSamsung monitor

Straightforward and quick deivery

published

Amidst the covid outbreak I was amazed to see my order come so quickly from JW. Both delivery but also with their internal steps. Courier service was good and no dramas. Thanks!

Shipping
Return Claim MadeNo
Wes

WesPerth, WA

  • 5 reviews

Really good service and fast postage, along with fast delivery and communications

published

I ordered a router that I needed urgently and was really impressed with the service and speed of delivery. They kept me updated and followed up afterwards Good job guys!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS AC2600 Dual-WAN VPN Wi-Fi Router
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Fast and Fabulous

published

I was delighted that JW Computers had this item in stock, delivered it to me within a very short time frame and with excellent service! Quick and Easy - Thank You!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Trevor Oldfield

Trevor OldfieldSydney Surrounds, NSW

  • 3 reviews

Great Service

published

Delivery within 2 days with very competitive pricing and great service. The website was easy to navigate and the product was delivered in excellent condition and exactly what I ordered. I will not hesitate in using JW Computers again.

Product Quality
Shipping
Return Claim MadeNo
Product PurchasedSamsung 32.5" Monitor
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Super quick

published

I got my order the next day. Everything was perfect. The store was one of few that had the monitor I wanted. Their website made it easy to find what product I wanted.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLG UltraGear 27GL650F-B
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Dillon H.

Dillon H.Central West, NSW

Computers made easy

published

I knew the product I wanted, JW Computers made it super easy to locate said item. I have explored many items and the pricing is one of the most competitive pricing i have found! Dispatch was pretty quick and the packing was amazing (in fact it was hard to open the package) I plan to shop here again.

The only thing I could ask for more is free shipping.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
JW Computers
Andre T.JW Computers
John

JohnSydney Surrounds, NSW

Came so fast thank you! Goodluck and more customers to come!

published

Thank you. The package came fast i hope it will always be that fast and more customers to come, im very satisfied. I have an order from another online store and it still on process but in this store it came 2-3 days since I ordered it!

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

Melissa

Melissa Sydney, NSW

  • 2 reviews

Quality and quick!

published

Navigating the website was easy and the ordering process was smooth. My products were selected and shipped out phenomenally quick! I was also kept in the loop the whole process which I really appreciated! I will certainly be purchasing from JW again!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAMD Ryzen 5 3600X
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Page 2 of 16
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Questions & Answers

WilLIam

WilLIamasked

Online store

what happens if shipping is saying the product is delivered but it never showed up??
thank you
-will

2 answers
Garry F.
Garry F.

Hey Will,

I would recommend to reach out to the delivery company first and see what information they can provide. Because JW always sends parcels with signature on delivery (see https://www.jw.com.au/faq), someone had to sign for it and they should have this info on file and can help you work out where to look next.

Cheers,
Garry

JW Computers
Andre T.JW Computers

Hi William,

That doesn't sound good!

Please PM me with your order number and tracking number, and we will look into this for you straight away.

Thank you and we'll wait to hear from you,
Andre

Get an answer from our members and JW Computers representatives

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