Jules C.Perth, WA
- 3 reviews
Horrendous customer service and machine
Oh boy I wish I had read all of the reviews before we purchased another Karcher Pressure washer.
We have experienced almost identical issues as the other reviews.
We very rarely use the washer, probably 4 times a year. The last time we used it we noticed all of the water was gushing out of the bottom of the unit.
I called Total Tools to ask them about the warranty and we dropped it off to them.
A few days later they came back to me and said that the machine was purchased for commercial purposes so therefore only has a 3 month warranty.
The mac...Read more
Purchased in October 2021 at Total Tools Online store for A$483.00.
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Ced NGreater Melbourne (Inner), VIC
- 2 reviews
Great middle of the range unit
Was given the K4 full control as a present, as my K2 packed up after 4 years. Was happy with the K2 until I used my new K4. Well worth spending a bit extra as this unit is fantastic. 9M pressure hose makes a massive difference and the 2100 PSI is superb. I already had the foam bottle for my car and the premium deck and patio cleaner so prefer the K4 to the K5 & 7. I love keeping my car in showroom condition and it is a pleasure using the K4. Also have extensive decking in our home and the deck cleaner makes it easy to maintain. Cleaning the pavement outside my home is a breeze. Highly recommend the K4.
PS. Make sure you run the water thru the gun for at least 20 sec before turning on the motor.
Purchased in February 2021 at A Gift Worth Giving.
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MaddogSouth East Queensland, QLD
- K4 Premium Full Control
- Verified purchase
Karcher Premium K4 Full
Total crap first time I tried to use it the lance wouldn’t go into the gun handle so I rang Karcher & guess what they are having issues with the K4 pressure cleaner handle, they were nice on the phone & organise a new handle/gun to be sent out after a week or so it arrived & yes it works BUT I tried to wash my car & used Karchers foam gun & it’s starts to leak everywhere I just couldn’t be this unlucky, now I’m waiting on Karcher to get back with some information it’s so frustrating especially when I’ve spent nearly $500 cash on this unit & really I can’t use it buy some other brand don’t buy Karcher!!!!
Purchased in October 2021 at Bunnings Warehouse for A$482.00.
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Bong CheBrisbane Region
- 9 reviews
Why do I keep buying these?
So this will be my third Karcher Pressure Cleaner. The previous two failed after a year or so and after multiple trips to the repairer gave up with both. (pump failed 3 times on one and the other one kept springing leaks which turned out to be cracked internals). Now I don't given them a hard life. the car from time to time and the, drive and gutters may be once a year. (none have ever made it beyond 2 years). This top of the line machine had a pump failure 18mths in and is in for repairs now. Absolute rubbish and the last one.
Purchased in August 2021 at Bunnings Warehouse for A$499.00.
1 comment
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Kaercher pressurewasher rusts inside fast
Kaercher pressurewasher rusts inside fast
i have a 3 month old K4 full control,bought in germany and brought to the philippines. It failed to switch on after 2 month.
After emailing Kaercher austria response after 2 weeks, that they cant help me with parts or repair manual, but forward my case to kearcher Philippines. No response from there over a month, when i contacted them personally, they told they have no parts or manual and cant help.
The unit is inside totally rusted and the spring of switch even fall apart by rust.
Pls dont use Kaercher near water, it is build inside totally Chinese quality.i download photos here, how bad it is. Wonder if any of them survives the warranty period if used frequently.
Purchased in May 2021 at Amazon.
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TheLoneRangerSouth East Queensland, QLD
- 26 reviews
A glorified Leggo set!
If you like assembling cheap and nasty Leggo kits then the K4 is for you!
Click, push, click, push as it goes together! It feels like plastic junk and that's what it is!
The roll up pressure hose is something from your worst nightmare as it twists and snarls no matter what you do.
After 12 months expect bits to start breaking off and the pressure lances become impossible to get in it out. They also clog up so you have pull them apart an clean them.
The wheels will seize up after about six months ........
A complete heap of cheap and nasty plastic, don't touch it!
Purchased in June 2021 at Bunnings.
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Mick the BrickAuckland
- 2 reviews
- 1 like
What a piece of junk..... again!
Purchased this 2 years ago from Bunnings. Used it 4 times and lo and behold ......leaks from the pump unit. It’s out of warranty so not much choice to either pay Karcher to fix it or assign it to the scrap heap.
I would suggest that now this is my second one that leaked ....That there is a design fault with the model.
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SGMSydney
- 2 reviews
- K4 Premium Full Control
- Verified purchase
Karcher - 5 year warranty - Crap
Used a Karcher K4 for less than 10 times in 5 months and then took it back to Karcher at 2/5 Clay Place Eastern Creek. New valve body assembly required and charged $209. Warranty? What warranty!!!
When I mentioned that it's under warranty, they said Head Office has charged the amount and if you want the Karcher back, you must pay the repair and question it afterwards.
When the proof of purchase was sent, it was stated by head office that because the unit was booked in under a Company name because I was wearing a company uniform (it is a p...Read more
ersonally owned and purchased unit). Karcher warranty's are not worth anything and stay right away from Karcher Eastern Creek - I've bought a replacement part from there - wrong part. They're useless and have no idea what they are doing.Similar opinion? Write a review on ieatwords.com.au!
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Bong Che
So after 5 weeks (Bunnings forgot to send it off and admitted that Karcher service isn't very good) I finally got it back after multiple trips and questions about when I would be returned. They pulled... Read more
the warranty apart in an effort to get out of it but luckily I had done everything required so they had to honour it and fixed it. In the meantime I bought a Stihl RE120 for $250 at my Local Dealer and it works much better. The Karcher will find it's way onto the second hand market at some point. Never again. The product and back up is rubbish.