??!

Reviews

2.3

1,085 reviews
5
(295)
4
(54)
3
(21)
2
(74)
1
(641)
  • Product Quality
    3.5 (219)
  • Return Claim MadeYes (8) · No (216)
  • Customer Service
    3.4 (240)
  • Transparency
    3.3 (223)
Previous
Next

Reviewer Photos & Videos

  • More
sara c

sara cSouth East Queensland, QLD

  • Verified customer

Sunnybank HIlls store in QLD excellent

published

My car was shaking on the way home from shopping. I thought there must have been a problem so I pulled in the car to show the staff my problem.. That's it. The work was done in a surprising short time. The car was smooth and I am so relieved ..Thank you for the speedy service and the friendly staffs.
Sara C

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationSunnbank HIlls Shoppingtown,QLD
See all answers

Worst customer service

published

Mycar “Deer Park” what happened to my brand new car . My 3 tyres are bridgestone and you replaced the other one with Michelin. You telling me its ok to have different brand of tyres for a brand new car???



Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationDeer Park
See all answers
Addict

AddictPerth, WA

  • 2 reviews

Mycar Warwick Store in Perth.

published

Love this store! Staff are obliging, friendly and honest! They saved me several hundred dollars with their advice, also very prompt! I would highly recommend them! Thank you boys!
Tracey H

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationWarwick, WA
See all answers
Physical Shops

Find out how Mycar (Kmart Tyre & Auto Service) compares to other Physical Shops

Know better, choose better.



Compare all
Aaron M.

Aaron M.Goulburn Valley, VIC

Horrendous rip off.

published

My partner took our car in for a simple Service, because they saw a woman they tacked on hundreds of dollars of extras that weren’t needed whatsoever, costing us hundreds more than we were originally told. They insisted that the air filter had to be replaced, as well as the coolant drained and replaced. When I arrived, I demanded the thrown out Air Filter as the Air Filter was less than 6 months old and it was fine when they gave it to me.
This is something that these guys are known to do whenever they see a female customer.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationShepparton Victoria
See all answers
Dave A.

Dave A.South East Queensland, QLD

Birkdale store in QLD perfect

published

From the getgo they were awesome! Honest reliable speedy a few words that come to mind. Called back when ready and cleaned inside the car due to COVID-19. Left all documentation inside the vehicle

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationBirkdale Mycar
See all answers

Absolutely fantastic price and service

published

After ringing around for some Holden Colorado A/T tyres My Car Joondalup did not only come in at a very competitive price but their service levels from start to finish was secind to none. Truly hats off to the manager and his team.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationJoondalup WA
See all answers
Colin

ColinPerth, WA

  • 4 reviews
  • Verified customer

Misleading mechanic with all lies

published
Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationWest Perth
See all answers
Ike

IkePerth, WA

  • 3 reviews
  • Verified customer

Worst mechanic ever

published
Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationCE West Perth
See all answers

Excellent, on-time, at home, perfect.

published

Easy to book 4 new tires fitted By their mobile fitters at my home. Were there on time and did an excellent job. Would have to be the best service I have ever had for tires. Highly recommended.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMobile
See all answers
Physical Shops

Find out how Mycar (Kmart Tyre & Auto Service) compares to other Physical Shops

Know better, choose better.

Compare all
Lee Sneddon

Lee SneddonGreater Melbourne (Outer), VIC

My Car Has Found a 2nd Home....

published

Thank You To Matt, & The Boys @ Rosebud, Vic For Your Professionalism, Your Patience & All your Hard Work... I’m very Happy & My Car Drives like a Dream... I Will Definitely be Back.. Lee.....

Return Claim MadeNo
Store LocationRosebud Victoria
Anthony Arceri

Anthony ArceriGreater Melbourne (Outer), VIC

Could not have been happier

published

Service was well overdue and went to Mycar in South Morang for the first time. Courteous and friendly and right up front with what needed to be done. Adrian went out of his way to assist us and we could not have been happier. Will certainly be returning in the future.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationSouth Morang Victoria
See all answers
Ree

ReeGreater Melbourne (Metropolitan), VIC

Don’t go to Altona meadows branch

published

Biggest rip offs, tried to say I needed a new head gasket, just the part was $800. Then took it to my bro in kawa mechanic who is a great mechanic and honest, he confirmed nothing wrong wth head gasket. The crap thing is, the car that gave me the breakdown looked like he was just following directions and felt bad.

The manager or owner is arrogant, the crap thing is they knew I was a single mother.

Customer Service
Transparency
Return Claim MadeNo
Store LocationAltona meadows
See all answers
Naomi F.

Naomi F.Sydney, NSW

Excellent Customer Service and Car Servicing

published

Car Service pricing was discussed beforehand and very reasonable. Time frame provided was amazing and car servicing was amazing too. Any issues quickly sorted out by the amazing team at Campbelltown Mycar. Will be returning for furture work.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationCampbelltown NSW
See all answers
Tamara

TamaraGreater Melbourne (Metropolitan), VIC

Clean and very on point with Coronavirus is mind ....

published

Tony the manager of the Brunswick shop is amazing! His whole approach to the coronavirus is excellent....attention to detail when it comes down to the safety of the customers and staff. Highly recommend going here during this pandemic. Tony will look after you!

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationBrunswick
See all answers
Julie

JulieGreater Melbourne (Metropolitan), VIC

  • Verified customer

Up selling during social distancing

published

Took car in for a puncture repair.. nothing else as wanted to be out for as little time as possible due to social distancing rules etc... after waiting 35 minutes mechanic advised that car also need other work done and would I like this... advised no, just the tyre... was advised it would be another 15 minutes... another 40 minutes later my puncture was repaired... in total 1 hour and 20 minutes for a puncture repair after being advised they could go it straight away!!! I understand you need to drum up business but considering we are supposed to be out for essential services only I find it very disappointing that you would cause people to be out longer than need be or what they asked for...
Poor form My car Airport West. Will not return.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationAirport West
See all answers
Physical Shops

Find out how Mycar (Kmart Tyre & Auto Service) compares to other Physical Shops

Know better, choose better.

Compare all
Eden

EdenGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Never Again

published
Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMy Car-Clyde North
See all answers
Jamie

JamieSouth East Queensland, QLD

Poor customer service Mycar Arana Hills Brisbane Qld.

published

Poor service, unprofessional i will not be returning.Lack of communication and customer service skills were severely lacking from this establishment. I will be taking my business elsewhere in this difficult time. Mycar Arana Hills, i suggest in the future you inform others that if you are unable to complete the work that was promised (i was informed 4 hours later ) that you tell your customers sooner.

kurnitb

kurnitbSydney, NSW

  • 2 reviews

Poor Customer Service and tried to rip me off for pink slip

published

I booked a vehicle inspection at mycar macquarie centre. The guy over the counter had left me to wait over the counter for at least 15 mins. On the day of the appointment, I was asked to go and change many parts or he said I won't be able to renew my rego. I've decided to take it elsewhere and got it inspected without having to replace a single thing. I know this is a difficult time for businesses but ripping people off is next level! Beware!!!

Customer Service
Transparency
Return Claim MadeNo
Store LocationMyCar Macquarie Center
See all answers
Mark

MarkMetropolitan Adelaide, SA

  • 2 reviews

Fantastic Service

published

Recently went to Mycar.
These guys are true professionals & won't trust my car to anyone else.
John and Paul and the team really take care of the customer & their vehicle.
Thanks so much for your passion in doing things the right way

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMycar Noarlunga Centre
See all answers

Fast, friendly service

published

Marrickville Metro guys (Indra & George) demonstrated great customer service skills & went out of their way to help me at very short notice. Could not fault quality of their service & am VERY appreciative. Thanks guys :)

Customer Service
Transparency
Return Claim MadeNo
Store LocationMarrickville Metro
See all answers
Page 2 of 55
See all Mycar (Kmart Tyre & Auto Service) reviews

Questions & Answers

Gurpartap s.

Gurpartap s.asked

I got spare 245/35r19 with Rim in fair bit of good condition and like to get new or old 245/40r19 just the tyres is it possible....if yes pls share the price

1 answer
RONALD
RONALD

Suggest you contact Mycar. I am a customer & not connected with them in any way

Tahi

Tahiasked

Do you offer afterpay for car services and new tyres
Thanks

No answers
Brendo

Brendoasked

What payment methods dose my car accept

2 answers
Neville
Neville

Hi Brendo they seem to take most credit cards and cash as well, their tyres are normally a competitive price, but be very cautious about their free tyre rotations and free ballance, they seem to me as a means to get cars back in so that they can find or invent faults to fleece their customers.
Hope this helps
Neville

john smith
john smith

i hope you have plenty of money you are going to need it

Get an answer from our members and Kmart Tyre & Auto Service representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.