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Kogan Series 8 JU8100 (75")
4K Ultra HD TVs Buying Guide
Our buying guide will explain which type of 4k ultra hd tv would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
DarrenMetropolitan Adelaide, SA
- 4 reviews
crap tv and no customer service
worst tv ever did the firmware upgrade and now tv has a split screen and is unusable!!! contacting Kogan is a joke! i was told over the phone that there is a issue with the tv and it needs to be replaced. then i receive an email saying i have to return the tv at my cost and package it ( which i no longer have) and they will send someone out to verify there is an issue with the tv. all i want is a working tv all this run around is annoying and unprofessional. i do not see why any of this is my fault and why should i pay for their faulty product
Purchased in September 2021 at Kogan.com for A$1,500.00.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
ClintCanberra
- 2 reviews
- Series 8 JU8100 (75")
- Verified purchase
Died after 30 minutes - working again
I bought the KALED43MU8010SZB online on 17 September 2022 with a wall mount.
Was very happy to receive both products on 20 September 2022.
Unfortunately after 30 minutes of use it won't turn on anymore, only get red light. Tried their troubleshooting with no joy and have now sent a message to their support requesting return.
I Will update as this plays out.
Purchased in September 2021 at Kogan.com for A$390.00.
2 comments
Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that your product did not arrive in proper working order. Our suppliers work hard to ensure that all our items arrive working as... Read more
they should be and your feedback has been passed onto the relevant team for investigation.Kogan tech support contacted me within 6 hours of lodging a ticket with some basic troubleshooting.
However, after a night of not being plugged in ( I tried about an hour the day before), it came bac... Read more
k to life... albeit after the normally white Kogan logo appeared for a minute pixelated like and green.Similar opinion? Write a review on ieatwords.com.au!
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Jimasked
what sort of audio output does the KALED75JU8100GA have?
It says coaxial. But is it digital or analogue? does it output to a digital receiver?
Jim
No answers
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Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your interactions with our Help Desk. We take the timeliness and quality of our Customer Servi... Read more
ce very seriously and this has been passed onto the relevant team for investigation.