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Le Creuset Toughened Non Stick
Not what it used to be
The latest TNS item purchased a year ago had issues from the beginning, starting with discolouration on the base. Le Creuset ‘diagnosed’ it as a cooktop or food issue, recommending use of stainless steel cleaner to remove. Cleaning helped however, stain returns after each use. As it didn’t impact actual performance of the pot itself, I resigned myself to the fact the base discolours. A year after using the pot on average once a month, noticed a bit of external coating chipped off, which never happened to any of the other TNS items I own and hav...Read more
e used over the years on the same cooktop. Le Creuset reluctantly agreed to replace the pot, repeatedly making it clear it is a one-off and the issue was mis-use at my end. Given this never happened to any of other older TNS items (even with photo evidence), leads to one conclusion - the product is no longer what it used to be and not worth the pain to rectify any issues. Will be looking for alternatives.Purchased in June 2021.
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Do not buy, waste of money
Coating does not last long before sticking and rep saying no warranty because overheat? They want me to put the pan on low heat to cook. What a joke, better spend your money on other brands like Fissler they replace my pan at no cost when coating was fade.
Purchased in June 2021 at David Jones for A$190.00.
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Love this pan, easy to use and clean
Works great, after a year still a perfect surface (had to learn to use it right and not overheat) and very easy to clean. The handle can heat a little but only when directly over the heat. Even being rough with it has not damaged it and will definitely invest in another piece as soon as I can.
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Do yourself a favour and spent your money elsewhere
Non stick only last less than a year. Lifetime warranty only for manufacturer fault. A rep confirmed it. Very disappointed it is very expensive and you think it would last longer. I wish someone told me about the poor quality of this product. My other frypans are older and in better condition.
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Warranty not honored
These pans are sold with a lifetime warranty; it's limited if you read the fine print. In any case, the non-stick surface lasted about 11 months in the 2 pans I bought and warranty replacement was refused on the basis there was no manufacturing fault.
They do probably last a lifetime - if you don't use them.
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LilySouth East Queensland, QLD
- 4 reviews
- 6 likes
Le Creuset lifetime warranty is not honoured
I purchased a non stick Le creuset 4 yrs ago. The surface is now not non stick and food sticks which renders the pan unsuitable in which to cook. I returned the pan to the Le Creuset store in Elizabeth St Brisbane to be told that they will not replace the pan. The pan had been purchased online prior to the store opening in Brisbane. I returned the pan to them so they could physically inspect the pan to see there were no scratches on the surface of the pan and to see it had been well looked after. The retail assistant sent photos of the pan ...Read more
to her Manager who said that the boost or pulse function on the induction cooktop must have been used. I explained that the boost or pulse function had never been used on the pan as this function had never been used on the cooktop ever. He has not even physically inspected the pan and makes the incorrect assumption. I am seeking a replacement pan as the product carries a lifetime warranty and is now unsuitable to use even though it has been well looked after. Le Creuset is refusing to honour the warranty. The pan was circa $350 and is unsuitable to use. I have 5 other Le creuset (enamel & cast iron) products which are all still in great condition and would be 5-8 yrs old. The retail assistant at the Elizabeth St store has been extremely rude and is refusing to replace the pan. Does Le Creuset honour its warranty or are you expected to discard an expensive, supposedly quality product? Can Le Creuset please do the right thing and replace the pan as per the warranty.Similar opinion? Write a review on ieatwords.com.au!
AdrianSouth East Queensland, QLD
- 3 reviews
Not worth the money.
I bought two different Le Creuset pans for a small fortune. The smaller pan went back to the store after three weeks as the non stick coating started peeling off. After that, I was too scared to use the Paella Pan for fear that I might ruin it. Now that I've been using it for 12 months, my original concerns have been realised.
The Paella pan is poorly designed as the handles get really hot and you can't use them while cooking. The base has 'domed' up in the middle so everything runs to outside perimeter. I've had cheap pans last longer and perform better.
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ReggieNewcastle
- 6 reviews
- 3 likes
Love it!
Expensive but worth it. Have only owned this for a few months but it is beautiful, easy to use and easy to clean, and makes cooking a breeze. Heavier than expected but still easy to use. I was sick of buying cheap non- stick that doesn't last so thought I would treat myself to some quality cookware. Now I'll be buying one for mum!
Makes cooking so easy. Ease of use. Ease of cleaning.
Expensive
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thomaswarragulMid North Coast, NSW
- 7 reviews
- 5 likes
Love it
This is the best non stick pan I have ever used. It cooks evenly, and easy to care for. I have used it for 6 months on a daily basis. It is beginning to show wear, which I think adds character, but is still performing well
Besides, it looks classy compared to many of the others
Reliable
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