- Sign in
- Write a review
Linda & Co
No refund for faulty product
I purchased a $2k dive watch in October 2020 only for the bezel to fall off after two weeks of use. The manufacturer has confirmed that they will refund the retailer but the owner of Linda and Co refused to refund me as he prefers to keep the profit from the sale. Manufacturer has no parts and repair / return won’t be possible until February 2021 at least. This is four months and a long time to not have a brand new watch. It is a sold out limited edition watch so no replacements possible. A refund is reasonable. Australian consumer law spells out this circumstance and it is clear that the retailer should refund me but Linda and Co don’t care about the law. You are rolling the dice purchasing from this shop.
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Linda and Co Jewellers representatives
Details
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Hi Steven Our customer service team have spoken to you regarding your concerns, our apologies for the inconvenience, a replacement or refund of the purchase has been offered to you. We look forward t...
Read moreo resolving your case. Thank you once again for your patience this festive season.