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Reviews

(48)
(0)
(2)
(1)
(2)
  • Product Quality
    4.9 (18)
  • Return Claim MadeYes (0) · No (17)
  • Warranty Claim MadeYes (0) · No (16)
  • Customer Service
    4.8 (17)


Evie

EvieQueensland

Fastistic customer service and beautiful product

published

I had dealt with Jogia diamond and in particular Yogesh over the 2 years period. The company had provided excellent customer services at both occasions. My mother was overwhelmed with the diamond that Yogesh chosed for us! It was beautiful and competitively priced. With the second purchase, Yogesh had managed to go above and beyond and I got my diamonds within 3 days (living interstate) and again, they were all perfect. Thank you Yogesh! you can ring this man any time of the day and ask him any question, he will help you!.
Ordering and payment were all very straight forward.
I can't recommend enough.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Bravo

published

I really appreciated the simplicity in dealing with Jogia and their staff. All the way through the process, from selection to delivery they were open, honest and transparent. Well done.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationonline
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Perfect

published

The team at Jogia were so easy to deal with. Even though I was in another state, they couldn't have been easier to deal with. The ring was perfect too!



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJogia Diamonds, Perth
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Tom D

Tom DHobart, TAS

Excellent customer service!!

published

Can't rate highly enough. Yogesh was fantastic. Super knowledgeable and happy to answer any questions. Ordering was easy, and the online platform for payment and manufacturing updates was great. The ring is better than I could have imagined, and the diamonds are amazing! All this within a two week deadline just before Christmas!! Safe to say I'd recommend to anyone!

Customer Service
Product Quality

Anton

AntonGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Excellent Customer Experience

published

I have bought both diamond earrings and an engagement ring through Jogia Diamonds and in both cases they have been extremely helpful and responsive. The prices were super competitive and the result was very high quality. I would definitely recommend them.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationhttps://www.jogiadiamonds.com.au/
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Excellent Customer Service

published

In response to the review from Canberra: our delivery was flawless - you really can’t expect the delivery to go smoothly when you ask for an item to be delivered to a workplace - common sense is crucial!! Jogia Diamonds were excellent in everyway and Mr. Jogia Snr is the most knowledgeable jeweller I have ever met.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Engagement ring

published

Thank you to the team at Jogia Diamonds. Their knowledge and quality for my diamond was amazing. A special thanks to Yogesh who really took the time to guide me through the purchase and exactly the diamond I was looking for. Would recommend to anyone!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPerth
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Trentus M.

Trentus M.Perth, WA

Excellent experience each time I’ve dealt with Jogia Diamonds

published

I have both bought and sold diamonds through Jogia Diamonds. I’ve have had an excellent experience each time I’ve dealt with them. They have impressed me as honest, professional, knowledgeable, punctual and personable. I am a discerning and wary buyer - there are many unscrupulous suppliers in the diamond market - I have found Jogia’s diamonds to be of excellent quality and fairly priced. - Trent

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKing’s Street store
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Nathan P.

Nathan P.Greater Melbourne (Inner), VIC

Engagement ring

published

Thank you to the team at Jogia. Their knowledge and quality for my diamond was amazing. A special thanks to Yogesh who really took the time out to help me out and explain everything as it was one of the biggest decisions of my life. He really helped me through the process and I got a great diamond. Would recommend to anyone!!!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
CKX

CKXGungahlin 2912, ACT

  • 2 reviews

Engagement ring made, poor customer service

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPerth CBD
See all answers
2 comments
Jogia Diamonds
Nikhil J.Jogia Diamonds
CKX
CKX

Amazing diamond - very rare - very impressed

published

Thanks Jogia for finding the perfect diamond. Very impressed and recommend you above all else. Easy to deal with, professional and took the stress out. Thanks very much for your service. Cheers

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Mark H

Mark HSydney, NSW

Amazing Diamond and Ring, matched with Exceptional Customer Service

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Best customer service and very knowledgeable over diamonds!

published

I went there to enquire for a diamond and custom making a diamond ring.
Yogesh was extremely friendly, accomodating and very knowledgeable with his diamonds.
I choose and ordered the diamond ring within by budget and was professionally made by Nikhil.
Thank you very much for the exceptional customer service.

Peter S

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKing St. Perth
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K F.

K F.Greater Melbourne (Metropolitan), VIC

A+ Customer service, Price and Product!

published

Great customer service from Claire and Nikhil.
Yogesh was quite hands on with educating and making sure that my fussy expectations of a top quality diamond was met with my tight budget.
Product itself is very good, unlike alot of online/physical shops, there were able to supply an ascope and aset image + diamond analysis "Cut report" detailing: Brightness, Fire and Scintillation + Intensity % + dimensions. For the price, it was really good.
One feedback though, is that they can improve on magnification of 360degree of diamond like James allen.
-Jason and Mariyah

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
RDM

RDMSydney, NSW

  • 2 reviews

Amazing service 1st class

published

Yogesh and Nikhil display amazing customer service, highly professional and showed determination to deliver on time and with passion to find the right high quality stone. Went above and beyond to connect to their global and national partners and network to ensure top quality results.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Best Diamond Experts in the country

published

Yogesh Jogia is an amazing talent in his field. He is incredibly knowledgeable and wants the very best for his customers. I cannot recommend Yogesh & Jogia Diamonds enough and his dedication to helping us is unmatched. Thank you to Yogesh for being such a helpful and honest business man. You are in great hands if you choose Jogia Diamonds for your next purchase!

Customer Service
Product Quality
Return Claim MadeNo

Brian

BrianSouth East Queensland, QLD

Jogia Diamonds the only place to shop. Brilliant!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJogia Diamonds On-Line Perth
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David

David

  • 2 reviews

Yogesh from Jogia Diamonds cannot be recommended highly enough

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOnline
See all answers

Ludovic

LudovicCanberra

Beautiful diamonds and excellent services

published

I'm very happy by Yogesh and his team, and I highly recommend them. They have a great selection and quality of diamonds, that are also listed on their website with complete details, photos and GIA certification. The communication was excellent, and I met them to see the product before buying it with an interesting discussion on diamonds. The diamond was exactly as it was written on the website. Then they provided an excellent services, with an excellent and very fast delivery.

An excellent quality and service with competitive pricing. I highly recommend them.


Personalised service, excellent workmanship, exceptional diamonds and great prices!

published

I am delighted with my ring!! Yogesh searched to find the perfect diamond for me within my budget. It is the most beautifully cut diamond I have ever seen and I looked at A LOT at high end CBD jewellers and online. I am confident I could not have bought a diamond ring of this quality and for the price I paid anywhere else. The service, workmanship and product were all exceptional with fair and reasonable prices. I couldn’t recommend highly enough!!


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