Navman Move85LM Questions & Answers

Hi Cyril,

Thank you for posting your query.

As I understand your concern, you would like to set the date and time on the Move85LM. The device should automatically show the correct date and time once it gets a GPS signal. If it is not showing the correct time, please install the GPS patch to resolve the problem. The patch can be downloaded from the link below:
https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131789

If you will have any other concerns, please feel free to contact our support team on [email protected].

Thank you.

Kind Regards,
The Navman Team

Hi Terry,

Thanks for posting your query.

The map scheme is for changing the colour scheme of the map on your unit. If you wish to change your map to Australia, you will need to go to Settings > My Maps > Map Set.

Hope this helps. Otherwise, feel free to email our support team at [email protected]

Kind Regards,
The Navman Team

Hi Cols,

Thanks for posting your query.

Sorry for the troubles. The first thing I would suggest is to charge the device via in-car power/AC adapter for 30 mins or 1 hr via USB cable to your computer. Then while on charge, perform a hard reset to the device by poking the reset hole at the back.

If the problem persists, we may need to perform Smart Recovery on the NavDesk2. Please follow the steps from the link below.
http://navmantech.com/nd2smartrecovery
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

Hope this helps. Otherwise, feel free to email our support team at [email protected]

Kind Regards,
The Navman Team

Hi Cols,

We are sorry for the inconvenience.

We’d be glad to repair the software related problem of your device. Please send us a private message (or alternatively you can email our support centre @ [email protected]) with your Name, address, phone number, email, and serial number so we can create a Repair ref number and can arrange to have your device fixed at our repair centre.

Regards,
The Navman Team

Hi Tere,

Sorry for the troubles.

The first thing I would suggest is to perform a hard reset to the device by poking the reset hole at the back of it.

If the problem persists, we may need to restore the factory settings of your device. Please go to Settings > Device > Restore factory defaults.
Please note: This process will delete all the stored information on the device including the addresses.

Hope this help. Otherwise, feel free to contact our support team on [email protected]

Hey Gazza, thanks for the tip!

Regards
The Navman Team

Hi Niloc,

Thanks for posting your query.

Yes, it is possible to do that. May we ask the model of the your old and new devices before we provide you the steps?

Kind Regards,
The Navman Team

Hi Kathleen W.,

Thanks for posting your query.

To set the date and time of your device, go to Settings > Time Zone. Once set, please take the device outside with a clear view of the sky for it to get a GPS signal. The date and time will automatically adjust once the unit acquires the GPS signal.

If your device still has incorrect date and time, this is likely related to the GPS rollover. Not to worry, we have a patch update to rectify the issue. An article is now available on our FAQ page below:
http://navmantech.com/gpsrolloverpatch

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Regards
The Navman Team

Hi Paul,

That is a great question!

You may refer to the link below to know more about the built-in free map updates of your device.
https://www.navman.com.au/free-maps-built-in

Kind Regards,
The Navman Team

Hi Stuart I.

Thanks for posting your query.

To set the date and time of your device, go to Settings > Time Zone. Once set, please take the device outside with a clear view of the sky for it to get a GPS signal. The date and time will automatically adjust once the unit acquires the GPS signal.

If your device still has incorrect date and time, this is likely related to the GPS rollover. Not to worry, we have a patch update to rectify the issue. An article is now available on our FAQ page below:
https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia NAVMAN&Language=English NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Regards
The Navman Team

Hi jacqueline R.

Thanks for posting your query.

To set the date and time of your device, go to Settings > Time Zone. Once set, please take the device outside with a clear view of the sky for it to get a GPS signal. The date and time will automatically adjust once the unit acquires the GPS signal.

If your device still has incorrect date and time, this is likely related to the GPS rollover. Not to worry, we have a patch update to rectify the issue. An article is now available on our FAQ page below:
https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia NAVMAN&Language=English NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Regards
The Navman Team

Hi Apii,

Thanks for posting your query.

Sorry for the troubles. We have a patch update to rectify this as this is likely related to the GPS rollover. An article is now available on our FAQ page below:
https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia NAVMAN&Language=English NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

If the problem persists, Elyis is right. You may email us at [email protected] with your full name, phone number, shipping address and serial number and we will do our best to assist you further.

Hey Elyis, thanks for the helpful tip!

Regards
The Navman Team

Hi Angela,

I am so sorry to know about that.

I would recommend performing the Smart ST update. this should further resolve the issue you are experiencing with your device. you can follow the instructions here to do this: https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131402

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Regards
The Navman Team

Hi Berra,

That is a good question.

Unfortunately, as I’ve checked our record, the Move85LM has no Road Assist feature. This feature will allow you to access your current location by Latitude and longitude co-ordinates.

Some of our latest models like CRUISE550MT, CRUISE650MMT and Drive DUO 2.0 have this feature.

Feel free to contact our team for any other concerns via [email protected]

Regards,
The Navman Team

Hi Grant W.

I'm sorry about the troubles you have experienced. Incorrect date and time is likely related to the GPS rollover. This can be resolved by installing the patch which is available here: https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia%20NAVMAN&Language=English%20NAVMAN

Please note that the date and time will automatically adjust once the unit acquires the GPS signal and if the timezone is set correctly. Please take the device outside with a clear view of the sky for it to get a GPS signal.

If same, please send us a private message with your Name, address, phone number, email, Model and serial number so we can create a Repair ref number and can arrange to have your device tested at our repair centre free of charge.

We apologise for any inconvenience and hope we can resolve your issue.

Thank you,
The Navman Team

Hi George,

Thanks for the question.

To set the date and time of your device, go to Settings > Time Zone. Once set, please take the device outside with a clear view of the sky for it to get a GPS signal. The date and time will automatically adjust once the unit acquires the GPS signal.

If your device still has incorrect date and time, this is likely related to the GPS rollover. Not to worry, we have a patch update to rectify the issue. An article is now available on our FAQ page below:
https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia NAVMAN&Language=English NAVMAN

*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Hey Elyis, thanks for the helpful tip.

Regards
The Navman Team

Hi Gary P.

Thanks for your question.

Your devices Unit ID is on the Settings > Help > About.

Regards
The Navman Team

Hi Sandra,

Thanks for your question.

Unfortunately, during the installation process of the international map, you will need to activate the map key.

We do recommend activating the map key a day or two before you leave to maximize the rental period.

Kind Regards,
The Navman Team

Hi David,

Thanks for the question.

To set the date and time of your device, go to Settings > Time Zone. Once set, please take the device outside with a clear view of the sky for it to get a GPS signal. The date and time will automatically adjust once the unit acquires the GPS signal.

If your device still has incorrect date and time, this is likely related to the GPS rollover. Not to worry, we have a patch update to rectify the issue. An article is now available on our FAQ page below:
https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia NAVMAN&Language=English NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Regards
The Navman Team

Hi Gary,

We have a patch update to rectify this as this is likely related to the GPS rollover. An article is now available on our FAQ page below:
https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia NAVMAN&Language=English NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Regards
The Navman Team

Hi TrishS,

Dr Madness is right. When you tap the top right corner of the map screen, you will get an option to select the information you would like to display such as km/h or mph (speed) and compass heading.

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Hey Dr Madness, thanks for the helpful tip.

Hi Ozcan, sorry to hear about your experience.

Regards
The Navman Team

Hi Juile-Anne W.

We have a patch update to rectify this as this is likely related to the GPS rollover. An article is now available on our FAQ page below:
https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia NAVMAN&Language=English NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

Hi Ozcan, you may refer to the link below to isolate the problem with No GPS Signal
https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131400
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Regards
The Navman Team