Luvele Supreme Vacuum Sealer LSVS130G Questions & Answers

Hi Darren, thanks for your question. No, you cannot open up the vacuum sealer to wash it. It is important to try and remove as much liquid/moisture from the fish before vacuum sealing, so it does not get sucked up in to the vacuum chamber. If a little liquid does get sucked up in to the vacuum chamber, then this is easy to clean out with a damp soapy cloth. Yes, you can use other vacuum bags brand on the market, however, we can only guarantee the quality and reliability of the Luvele brand, because there are a lot of poor quality bags on the market.

Hi there, thanks for your question. No, smooth bags will not work. Only the Luvele designed channel bags are suitable. Cheers.

Thanks for the message,
Yes this is an Aussie brand, but we manufacture in China. Our office is in Sydney Mona Vale, where all design marketing and customer service is based :)
Bags can be found on eBay, Amazon, & Luvele.com.au
The bags are not biodegradable
Widths and lengths are 22cm x 20m and 28cm wide x 20m
You should have to replace anything as long as the lid is stored unclipped and the gaskets wiped down if needed after each use.
Hope that helps

Hi Travis,

Thanks for your message.

You can buy through our website here:

https://www.luvele.com.au/products/supreme-gasket

If you want to replace the upper gasket you best email us first at: [email protected]

Here is a video on how to replace the lower gasket:

https://www.youtube.com/watch?v=oPoPTgLat48

Regards Tim

Thanks for your message,

You shouldn't as long as they are gently wiped down if any food gets on them.

Also if the lid is stored clipped shut this over compresses them unnecessarily.

If you follow the basic user recommendations they should last 3-5 years no problems

Hi Trish, Jim is correct it's a 240V model.
We are getting a few requests for a 12V version so I pass on this info to our team.
Regards Tim

Thanks for your message,

You can't use mylar bags with these sealers. Also our sizes are 22 and 28cm wide. We can only recommend using our bags and sizes as we have tested them without fault.
Also worth noting our bags are tested for freezer burn, they are also Re-usable, Dishwasher safe, BPA Free, Phthalate Free, And Plasticizer Free, Sous Vide Compatible, Truly Food Safe Bags. You can't go wrong :)

Cheers Tim

Hey Liz,

Thanks for your message, have you tried flipping the lower gasket over?

Also please ensure there is 5cm between the food and the seal line to ensure the bag is sitting 100% flat on the seal strip.

Finally you need to make sure that you are using bag rolls that are the sizes provided 22cm or 28cm. We sometime have customers try to customize smaller bags which can create some irregularities.

Here is a video on how to flip the lower gasket over:
https://www.youtube.com/watch?v=oPoPTgLat48
Thanks Tim

Hey Adrian,

Thanks for your email, yes we have replacement foam gaskets, and cutting blades. However if looked after you won't have any issues.

I can't remember having a faulty pump on this model and out of the thousands sold we rarely have any issues in general.

Any issues that have accrued from a manufactures warranty perspective get replaced.

We do have a couple of questions we generally ask first.

Some users will clip the lid shut in storage over compressing the foam gaskets unnecessarily, which can create some issues, but is an easy fix.

Hope that helps
Tim

Hi Christine,

Thanks for your message,

Yes that is very normal for the first handful of uses while the gaskets wear in a little, clipping down the lid will require a firm amount of pressure.

Once you have used it 5-10 times they will loosen up a little.

It would be extremely hard to break the lid and I have never seen a warranty return with a broken lid :)

Regards Tim

Thanks Tracie, I would suggest your used by dates would remain similar if only refrigerated. It will keep it fresher for longer, and you will also notice a considerable improvement in taste (even when frozen) however I wouldn't want to recommend anything outside the norm. Hope you understand. Regards Tim

Thanks for your question.

Yes it can be used for Sous Vide, also it does indeed have a moist button for foods that have a little more moisture in them.

However you will want to remove most liquids before vacuum sealing.

Hope this helps
Tim

Hi Sue,

Thanks for your question :)

Our bag width openings are 22cm and 28cm wide. As long as you can get the meat in it won't be a problem :)

Regards Tim

Thanks for your message, i'll be happy to help:)
Yes the machine has a moist option however you can't vacuum seal large amounts of any liquid unless it's in our canisters.
We always recommend to remove as much liquid as possible before using the moist function. The food really just needs to be moist not wet.. Hope that makes sense.
In regards to the food mentioned, yes it's perfect for meats like steak, chicken, mince and fish :) You shouldn't have to freeze the meat.

Hi Pam,
Thanks for your message,
Unfortunately our vacuum sealer is not compatible with mylar bags.
Regards Tim

Hi Kay,

Sorry for the delay on this, there are many variables that can effect the quality of vacuum sealed foods. I would treat most food in the same way you would if they weren't vacuum sealed. Some Boneless red meat may last for a few weeks, however I would never recommend going past the used by date. Also depending on how they have been handled may change the level of bacteria etc. To be safe I would only allow a few extra days past your normal way of life :) Vacuum Sealers are great for keeping leftovers fresh for example a few more days than just the following. Hope that helps.
Tim

Hey Nobby,

You can buy off the website, here is the link:

https://www.luvele.co.uk/collections/vacuum-sealers

Cheers Tim

Hi Flecther,

Thanks for your message, can you please email [email protected] with your address and contact number so we can orgnaise a invoice for you.

Please also mention in the email what machine.

Thanks Tim