My father is 88 and he has had early onset of dementia. Medi Alarm were very helpful and honest in their advice and since purchasing the device back in 2022, they have been very kind with their after sale support. I have reached out to them and spoken to Em and Tim many times. They were very quick and efficient.

Purchased late last year. Gave a false alarm for no apparent reason which distressed the person wearing it. The seller agreed to refund the purchase price but when they did it was minus $90. They will not answer the phone or return Emails since so I would strongly recommend against purchasing this device.

Purchased 4g Medi Alarm for my wife who is receiving pallitive care at home and has lost all mobility, the main reason for purchasing was for the hands free phone so she can receive calls from family and close friends which were programmed into medi alarm. I turned off fall alarm as it was not needed in our case.
But the sound quality for incoming calls was terrible, muffled and virtually useless for my wife's needs. If the audio quality was fixed, possibly using quality speaker it would be a great little unit.

The Medi alarm has really helped my son when he was lost he knew to use this device and we could find him easily very good thanks to Medi alarm

I purchased this for my Grandma who is 88. Took a few minutes to explain how it works. I showed her what happens when she presses the button. It will send me a text with GPS location and then ring my phone. If I answer she can talk to me using the Medi Alarm. She seems very comfortable with it now and it gives her a bit of peace of mind. We had a false alarm where she bumped the alarm and it detected a fall. But after calling the company they were able to adjust the fall sensitivity and it has been all good since then. Customer service is amazing, they go above and beyond to answer any questions or solve a problem.