Once I purchased my property, the first thing I did was purchase life insurance. Medibank were very good in there service. I have not made a claim. But the signing up and the follow up stage were good. Very impressed with the information that was given. Time was given to think about it and the follow up call was great. Other companies did not follow up with my quote.

I contacted Medibank Life today about reducing the amount of premiums I pay. They were next to useless and the woman on the other end kept saying it was due to this and that and blah blah blah. My premiums started very low and have sky rocketed. Dont get caught out with this. Yes the sum insured has gone up, but my premiums have tripled. She kept saying but you are insured for 850k..... yes, but you have well and truly reflected that amount with your premiums. Disgraceful and your phone help was useless

This started as a reasonable policy. I am now paying $144 a fortnight for it! Will shop around for a better deal! As a single parent, these fees are ridiculous

After 9 years with Medibank life insurance we found another insurance provider that gave us the same cover at half the price. Trying to cancel my policy with Medibank has been a nightmare. Rude, pushy and very obstructive, they have tried to stall us and constantly get us to stay with them They would not listen. We have had to block them from our bank so they didnt take any more money. Absolutely disgusted with how they have treated us. Never will we buy any Medibank product again! Apparently we are waiting to see if they accept our cancellation - what dont they get - its CANCELLED.

They lied to me that I need to submit my credit card detail to see the PDS. I was informed that I have 30 days to decide. Turns out they sign me up and I got billed the fortnight after. I called to cancel only to be told that there’s a separate team that handle cancelation. I received the call and like everyone mentioned, it was another round of sales pitch. Appalling way of doing business, please stay away.

I - like the others on here - wanted to cancel my life insurance. What a rigmarole! The person I dealt with was pushy about trying to keep me on (with offers to reduce my premium by reducing the sum insured) and then got narky when I said that I didn't want any of that because I have life insurance through my super. Finally - after many tens of minutes of cajoling, she finally recanted and huffily informed me that I had to put my request in writing. It was just an awful experience and I certainly will never consider buying any products from these people in a hurry.

My dealing with Medibank Life have been nothing short of excellent, the service I recieved when taking out my policy nearly 5 years ago was spot on. Medibank Life have helped me and my family deal with a health issue that struck my wife nearly 12 months ago, the process of claiming through Medibank Life was simply and the people I spoke with were all ways supportive during this tough time. I am very glad that I sought cover for my myself and my family through Medibank Life.