Mercedes-Benz GLE-Class was previously being manufactured under the name 'Mercedes-Benz M-Class'
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AndrewDarling Downs, QLD
- 12 reviews
A great vehicle but keep up to date with recalls & service and theres a lot on line about these vehicles (settings etc)
There is a recall for the ACS hydraulic reservoir located front left with Bonnet open ( stability control with air suspension ) but is more to it than replacing dipstick as air would have got into the system and therefor like any hydraulic system needs to be bled out and then also seals checked ..push dealer fix properly
Is worth the effort to get to know your MB and the oil and filter types and codes to do some basic maintenance yourself if you inclined and off to a dealer once a year .. unless you flushed with cash the dealer can do all ..!
Purchased in September 2021.
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IntegrityIsFreeGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 3 likes
Too many product failures.
A vehicle 2014 ML400 that was just outside its Warranty period (3 years) starts to have some considerable product failures. Radiator, Air Suspension, Shock Absorber and Timing Chain. There was a Technical Services Bulletin from Mercedes Benz, about the failure of the Timing Chain, however the Australian Business chose not to apply it to the local vehicles. Instead, they tried VERY hard to make me pay for the timing chain replacement. They also wanted to charge me a labour rate of $275 per hour to do the work. I pushed back very very hard a...Read more
nd it was only because of my insistence, that MB ended up paying. However, they were very rude and arrogant. 3 years warranty does not support their claims of product quality. KIA and other car manufacturers are providing 5 year warranty. - Clearly they have a better manufacturing capability, yielding better product quality. Mercedes do not make cars like they once did. (yes, I should/could have written this review earlier, when the problems were occurring)Purchased in August 2021.
1 comment
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garyradleyAU
- 3 reviews
- 3 likes
- M-Class W166 ML 250 (2012-2015)
- Verified purchase
Best car I have ever owned.
After three years ( and 62000kl ) I can easily comment that it is the best car I have ever owned ( After several Subaru Liberty Wagons ).
I would first like to address several falsehoods.
1. Servicing. Up to 75000kl the service costs of a diesel Mercedes is approximately the same cost as a diesel Subaru ( ~$2400 ) ( Go and check both websites for fixed service costs to 75kl ). Car has been service where it was bought at my local country dealer (Warrnambool VIC ) and the way I have been treated has been equal to the treatment at a 5* hotel. Al...Read more
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Find out how Mercedes-Benz M-Class W166 compares to other Large / 7 Seater SUVs
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TomSydney, NSW
- 2 reviews
- 3 likes
Awesome family car!
Honestly the nicest SUV to drive, driven everyday with two kids under 5.
Really fuel efficient, even around town. Purchased as a used vehicle from a Mercedes-Benz dealership. The 2 year warranty was a bonus. The only issue we have had was the AdBlue heating element. Luckily warranty covered the costs. Only negative is the brakes and tyres ware quicker than normal, but it’s expected with SUV’s.
Holding out for the new GLE with the third row option. Recommended highly for someone in the market for a family vehicle, super safe and drives amazingly.
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PeterRichmond-Tweed, NSW
- 3 reviews
- 4 likes
- M-Class W166 ML 350 (2012-2015)
- Verified purchase
Great car all round, including brilliant for caravan towing
Bought new from dealer with the Designo and air suspension package. Must be the only one towing a 8m caravan with it and certainly have turned a few heads and frequently opens discussions with caravanners. The interior even now, at 3 years old - absolutely magnificent and has a good luxury feel to it. 360 camera, adaptive cruise, lane departure etc all add to a great drive. The interactive command system is now a bit outdated and not as smart as the newer ones, but still does the job well. The ride comfort is just brilliant. As we just had cros...Read more
sed 3 years, had been looking around in the market to trade for a new ride, but nothing compared favorable on ride and overall comfort to the ML350. I am frequently towing including long distance and this car is a dream for doing so and makes light work of up or down roads. Fuel efficiency is 7.5lt on country driving - and a bit more for my wife who is more heavy footed. When towing 2100kg - the fuel when towing country highways is sitting at 15lt/100km, 4 pax driving at 100km/hr and I consider that good economy. Actually made us place our trade in plans on hold for the time because we can not find any new SUV to be better in a similar price bracket. Just out of warranty, had a add-blue tank/heater issue and although all incl new sensors, was quoted at over 7k, MB Goldcoast worked with MB Australia and repaired it under warranty. Overall, not just the car has been a pleasure, so has dealing with MB Goldcoast who have made every visit a pleasure and welcoming occasion.Similar opinion? Write a review on ieatwords.com.au!
onejellyAU
- 4 reviews
Keeping getting problems
I bought a ML250 from a friend just before 3 years warranty ran out. Got it fully checked by Dealer just before 3 years warranty.
But two months later, I kept getting big problems, Seat belt faulty, which costed me more than 2K. (the problem was already identified by the previous owner, but the melbourne dealer didn't pick it up). The engine can suddenly turn off when we stop before a red light, and was told by the dealer that it was fuel pump problem. After complaining to dealer, they agreed to cover most of cost of it and I would pay $250...Read more
for it. Then the LED and computer system was not working and the buttons are not responding at all. the dealer upgraded the computer system. Just a week after I got my car from dealer, the light of "engine diagnosis" is on. Very very disappointed. I really regret that I ddin't buy extended warranty. I owned the car for 6 months only, average I went to dealer once a month for this and that problems. Can't trust the quality of Mercedes-Benz. I have owned many second hand toyota corolla, camry and RAV4 for many years, and never had any problems. But with the Mercedes-Benz, the problems seem endless. And the service, repair and the parts are much more expensive. BTW The car drives well.Similar opinion? Write a review on ieatwords.com.au!
SamGold Coast
ML 350 4matic 'engine diagnosis' problem
Got a new ML 350 4matic in 2013. Running really smooth in a year. After the first service, have 'engine diagnosis' light on and run really rough. Went to dealer, told me it is petrol problem even I put in #98 from Shell or Caltex. Dealer reset the code and let me go. Unfortunately, this happened 3 times in a month. Dealer still complains the dirty petrol.
Running smooth.
Bad service
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dogbertWestern Australia, 6110
- 20 reviews
The benchmark in luxurous SUV
This review is for the W166 post 2012 model and after reading all the positives about this vehicle decided to get one myself. Had this for a while now and it’s time for a review.
You approach the car and what strikes you is the sheer size of it. It is a full sized SUV, wider than some of the prominent Japanese brands, is well-proportioned with a good sized cabin. I love the boxy-ness of the body style as it means you can make good use of the massive boot that will make trips to IKEA a breeze.
The interior was well laid out with all swit...Read more
chgear within easy reach and the command system was intuitive and easy to use, although we originally struggled with the pairing and downloading of contacts from the phone via Bluetooth. The seats were supportive and nicely firm and you could seat 3 adults in the rear comfortably. Build quality is impeccably Mercedes and did not disappoint at all. Sound proofing was very good save for some whistling from the side mirrors at highway speeds. My only complaint of the interior is that somehow Mercedes has decided to change the locations of the stalks on the steering column since all new models launched in 2012. Signal and cruise control stalks are swapped around and the gear level is relocated from the centre console to the right of the steering column. The first few weeks was filled with dramas prior to getting used to the location of the stalks, even for regular owners. The dealer told me that a 250 diesel would be sufficient for everyday driving and he was right. The engine had plenty of torque and was punchy enough to get it off the line. The first tank of fuel got me nearly 900km, and I am consistently hitting nearly 1000km with about an eighth left (according to the fuel gauge) before I need to visit the servo. Ride quality is very good and it soaks up the bumps on the road excellently. Sometimes, you tend to forget that you are in a tall car and you need to watch the abrupt steering inputs but otherwise, no complaints on the driving manners of the car.1 comment
A very interesting read indeed and thank you for the detailed information. I grew up in M-B and, between my father, two brothers and myself, had more than 20 of them. Always reliable. even at very hig... Read more
h mileages and very cheap to operate and maintain as spares are relatively cheap. Trim parts are expensive, though, but service items and things such was water hoses, a water pump, etc., was always cheap compared to little 1300 entry level cars! One thing in a Merc that you cannot trust, is that fuel gauge. Fill up to automatic shut-off, don't trickle fill, drive for, say, 800km and fill up the same way and divide distance over litres; it is the only way you will ever know as on-board computers on most brands have been proven inaccurate. As you also cannot trust a Merc's fuel gauge, the traditional method above is the only way to know. One need to go a long distance for greater accuracy and repeat a few times to get an average score.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Rahman A.asked
I'm in love with an ML350 2013 which has 40k on the clock. I'm not so sure if the car suits me or not because I may do a lot of city driving. Also, I don't want to be shocked with an engine light that the cost of fix can be a drama.
Appreciate honest advice.
Rayan
1 answer
It is very low km for this type of car. 7 years for 40k which roughly only 6k for a year or 15km a day. Not good for a diesel car. If the car is run on petrol it is maybe ok. This type of car is very expensive to fix. Go to the dealer, the cost starts with thousands. Everything will need to be fixed and replaced at some point. If you like this one, at least few thousands need to be set aside for maintenance and repair when time come.
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IntegrityIsFree
Clarification: The warranty period was 3 years. The problems started to occur just outside of the 3 year time frame.