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EnBeeNortheast, VIC
Heavenly, like sleeping on a cloud
This mattress topper is sooo good! It really is like sleeping on a cloud
The only problem is that it’s TOO good and I don’t want to get out of bed!!
1 comment
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JackieSouth Australia
- 2 reviews
great topper
we have had ours for 2 months now and it is still as thick as when we received it. it just seems to bounce back into shape. lovely to sleep on.
highly recommend
1 comment
MicroCloud B.MicroCloud
Hi Jackie, thank you for your review. We're pleased to know you have noticed the excellent shape retention.
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Saved the day... actually night!!!
We had guests staying over Christmas and gave them our bed cause the guestroom mattress is an old futon bed with a hard mattress. With no time to shop around for new mattress decided to purchase a topper... Best choice ever!!! they delivered in no time and it had made such a difference. It is soft and comfortable and you wake up with no broken bones feeling!! We are very happy and highly recommend!
1 comment
MicroCloud B.MicroCloud
Hi Pat and Eros, thank you for your review and recommendation. Waking fresh in the morning -- that's an excellent outcome for you both.
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Leanne BSouth Australia
Topper fixed a brand new medium firm mattress! Customer Service GOLD STARS!!!
We purchased the mattress topper after buying a new king bed and getting it home only to find that it was a little too firm. My sister recommended MicroCloud. I did some research and thought we would give it a go. Its an excellent solution to soften our mattress. We had some issues with the delivery - not micro cloud but the Courier Company in SA and once reported, the staff at Micro Cloud had this followed up and sorted in no time, in fact they reimbursed the postage for the inconvenience. The Service is impeccable. The product is Wonderful! Do yourself a favour and support Australian Products!
1 comment
MicroCloud B.MicroCloud
Hi Leanne, thank you for your review and endorsement. The topper really is a great solution for a mattress that is too firm. It's pleasing to know that it has helped you to achieve your ideal sleep... Read more
comfort. We're a small boutique business and place great emphasis on providing a personalised customer service experience. Therefore, your feedback indicating that the delivery hiccup was resolved promptly is pleasing.Similar opinion? Write a review on ieatwords.com.au!
Richard DawesSydney, NSW
- 5 reviews
Simply the best!
Fantastic queen size pillow top. Could not be happier. It doesn't squash down and you sink into it. Next are the pillows! It's terrific to use a product true to its word.
1 comment
MicroCloud B.MicroCloud
Hi Richard, thank you for review. We're pleased to know that our topper has performed as expected. Look forward to welcoming you back on your next order.
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HappymeCentral Highlands and Goldfields, VIC
- 2 reviews
Made an uncomfortable mattress better.
It has relieved the pressure point soreness I had from a too hard mattress. However I feel it is flattening out in its most used places. Still happy with it to date.
1 comment
MicroCloud B.MicroCloud
Hi Happyme, thank you for your review. We're pleased to know it has helped you achieve a more comfortable nights sleep.
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Rene
- 2 reviews
Heavenly
I thought I needed a new mattress as i was starting to feel it was too hard. I bought this topper instead and I feel like I’m sleeping on clouds.
1 comment
MicroCloud B.MicroCloud
Hi Rene, thank you for your review. We're delighted to know that our topper has transformed your sleep comfort.
Similar opinion? Write a review on ieatwords.com.au!
JZ66VIC, 3055
- 88 reviews
- 4 likes
I'm so happy the other reviews on here were honest about the mattress topper
I purchased my queen bed mattress topper just before Christmas and it's definitely transformed my bed. I am impresssed that it doesn't squash down but feels soft and luxurious to lie on. I am not fussed by the fact that the topper is segmented in blocks as others have mentioned.
I am quite a hot sleeper myself so I do find, now that we're having summer nights, that I have to have less blanketing on top of me. I'm sure during winter that I'm going to love the fact the topper below me gives extra warmth in conjunction with my body temperature...Read more
. The only thing I would recommend is that Microcloud's communication to buyers be better. I had to call to find out where my order was and in these days and age, it's normal to be provided with a tracking number you can trace and confirmation, either by email or SMS, that your order has been dispatched either by email or SMS. It would have saved me from calling and worrying a bit seeing as I'd spent so much money on the item. In addition I'd recommend the telephone number be answered with acknowledgement that you've called Microcloud rather than just a "hello". Just makes for better good business practice. Thank you Microcloud for my new bed. I'm another happy customer for sure.1 comment
MicroCloud B.MicroCloud
Hi JZ66, thank you for your review. That's pleasing to know you are enjoying the luxurious feel of our mattress topper. You'll be pleased to know that we are in the process of building a new website ... Read more
which will sync with our courier providers to give our customers automated tracking information. Customer service is highly valued here and we have shared your comments regarding the phone answering. Our standard process is to answer the phone with both the individuals name and mention of microCloud, so this may have been a one-off slip up. We are certainly happy to know you are sleeping more comfortably and appreciate your helpful feedback.Similar opinion? Write a review on ieatwords.com.au!
Maureen HeslopAustralian Capital Territory
- 2 reviews
Transformed our mattress
My husband was banging on about our mattress and how much better he sleeps in hotels so I decided to treat us to a microCloud mattress topper. The service and quality is great. Highly recommend!
1 comment
MicroCloud B.MicroCloud
Hi Maureen, thank you for your review. We're pleased to know that you're enjoying that hotel level of comfort in your own home now.
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Find out how MicroCloud Mattress Toppers compares to other Mattress Toppers
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jomax69Greater Melbourne (Outer), VIC
Love it
I have had for a few weeks now and both myself and my partner are sleeping so well. He’s a cold sleeper whereas I am hot and we are both incredibly comfortable.
Highly recommend
1 comment
MicroCloud B.MicroCloud
Hi jomax69, thank you for your review. It's pleasing to know that you're both enjoying the benefits of comfort and temperature neutrality of our mattress topper.
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Nadine B.Sydney Surrounds, NSW
Love it, better than we expected it to be
This topper has transformed our old mattress into a luxurious sleeping experience, feels like a 5 star hotel room. I would highly recommend to anyone looking for a soft yet firm restful sleep.
Thanks
Nadine
1 comment
MicroCloud B.MicroCloud
Hi Nadine, thank you for your review. We're really pleased to know that our topper has helped rejuvenate your old mattress.
Similar opinion? Write a review on ieatwords.com.au!
Jindy MaidSouth-Eastern Region, NSW
- 2 reviews
Cloud 9
I love a hard mattress but mine was starting to hurt my hip and shoulder waking me up several times a night. I got the microCloud topper and ever since have had wonderful painless nights sleep. No sore or tender spots. Sleep all night through.
1 comment
MicroCloud B.MicroCloud
Hi Jindy, thank you for your review. We're really pleased to know that our topper has helped you achieve your preferred comfort preference and better quality sleep.
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ValHunter Region, NSW
- 4 reviews
Comfy but a bit warm
It definitely helped relieve my body pains (particularly hip pains) from lying on my side! I have no issues with it, but the hubby, who gets warm and sweaty easily and basically sleeps in his underpants, doesn't feel particularly comfortable and constantly complains about it being too warm - especially as we hit the high temps of summer. I specifically chose this over a foam type topper for this reason, but seems like it's not for people who get really hot and sweaty easily. Oh well!
1 comment
MicroCloud B.MicroCloud
Hi Val, thank you for your review. We're pleased to know our topper has alleviated pains and provided more comfort. Regarding the heat issue -- we designed the topper with a cotton casing and the f... Read more
ibre fill is very fine. These design considerations allow air to enter and circulate easily. Compared to memory foam and latex which are dense and trap the heat. Some people sleep naturally hotter than others. To help achieve a better regulated temperature, some tips include cotton/linen sheets with a looser weave, avoid hot showers directly before bed, wear minimal clothing to bed, cool the room prior to sleep with a fan/air con, drink plenty of water during the day.Similar opinion? Write a review on ieatwords.com.au!
Vincent
- 2 reviews
Very Good As What I Expected
I have tried other toppers including the most expensive one and I couldn't agree more this topper from MicroCloud is the best. The probability of me getting shoulder/back/neck pain every morning has been improved a lot.
1 comment
MicroCloud B.MicroCloud
Hi Vincent, thank you for your review. We're very pleased to know that you're waking pain free as a result of our mattress topper.
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JeanieToowoomba
- 4 reviews
Disappointed
We didn't find the topper made any difference to the new bed. It is still a horrible matteress, the topper didn't improve the comfort. No sleeping on a cloud here.
1 comment
MicroCloud B.MicroCloud
Hi Jeanie, thank you for your review. We'd love to understand further the exact issues you're finding with your mattress and then work out if we can help with a solution. Could you please contact us... Read more
via [email protected] . It's important to us that our customers achieve a more comfortable night's sleep.Similar opinion? Write a review on ieatwords.com.au!
Find out how MicroCloud Mattress Toppers compares to other Mattress Toppers
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JacquiNorth Queensland, QLD
- 2 reviews
10 out of 10
Very happy with my purchase of the topper. Extremely comfortable and I look forward to getting into bed each night. Well worth the money and would highly recommend this product
1 comment
MicroCloud B.MicroCloud
Hi Jacqui, thank you for your review and recommendation. We're pleased to know the topper has helped with a more comfortable night's sleep.
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MarkGreater Melbourne (Inner), VIC
Ok Mattress Topper
Some of the "square boxes" were flat after opening. Not sure if it's due to being sent in a vacuumed parcel. Thought they would've plumped up over the last 2 months. Unfortunately the flat bit is under hip/thigh area. During the night I'm moving to find a more comfy spot. I give it a good shake once a week. Topper is comfortable though would like more loft.
1 comment
MicroCloud B.MicroCloud
Hi Mark, thank you for sharing your feedback. Our unique fibre-blend has excellent 'bounce-back' and loft, and is not affected from the vac-pack. We'd like to check this further for you. Could yo... Read more
u please e-mail us [email protected] with photo's that show the issue. We look forward to assisting further.Similar opinion? Write a review on ieatwords.com.au!
John LawlerJerrabomberra 2620, ACT
- 2 reviews
OMG, the most amazing difference
Firstly, great prompt service and then the topper WOW this has transformed our medium-hard caravan mattress to the most comfortable sleep experience EVER. 10 out of 10. Thank you so much.
1 comment
MicroCloud B.MicroCloud
Hi John, thank you for your review. We are delighted to know that our topper has transformed your mattress and you're now enjoying super comfy sleep!
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Feels like staying in a hotel every night
Purchased a mattress topper 3 months ago. Very happy, its extremely comfortable. Seems to be wearing well.
Would recommend to others. Also purchased one for my daughter and she like it too.
1 comment
MicroCloud B.MicroCloud
Hi TCunningham, thank you for your review. We're very pleased to know you're enjoying that luxury hotel comfort every night. They certainly make superb gifts too!
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Very happy with my mattress topper
Previously I had purchased and used a known brand topper, but took a risk and bought my Microcloud topper online. I love the way it keeps its shape and is very comfortable.
1 comment
MicroCloud B.MicroCloud
Hi Karen, thank you for your review. We're delighted to know that you're loving the comfort and 'bounce-back'.
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Questions & Answers
Veronica C.asked
what is the thickness of your topper ? thanks
1 answer
MicroCloud B.MicroCloud
Hi Veronica, thank you for getting in touch. Our topper is approximately 4.5 to 5cm thick. This is the optimal loft to provide comfort and pressure relief.
Margaretasked
Hi I’m hoping to purchase one of your mattress toppers my bed is firm to medium but a medium to soft would suit me better so I’m hoping that your mattress would solve this problem. if I have issues with your mattress topper eg it doesn’t work the way all your reviews suggest I would like to know if there is a return policy with this regard as this is a large purchase for me. Thank you and kind regards Margaret
1 answer
MicroCloud B.MicroCloud
Hi Margaret, thank you for your question. Our topper is designed to create a softer and more comfortable outcome. Many customers advise that it is a great solution for a mattress that is too firm, as our topper helps to take pressure off the body. Based on your needs, we are confident that you will achieve the desired outcome. Our policy states that once the product is opened and used, it cannot be returned. However, it is important that we are helpful in our after sales service to assist customers with any concerns they may have.
kristy22asked
Do these toppers have anything in them to keep you cool? Does anyone find they get hot or too warm sleeping on them?
1 answer
MicroCloud B.MicroCloud
Hi kristy22, thank you for your question and apologies for the late reply. The topper has been designed for neutral temperature. The outer casing is 100% cotton + the fibre inside is very fine. This allows air to enter easily and circulate easily.
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MicroCloud B.MicroCloud
Hi EnBee, thank you for your review. We know that feeling all too well!