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Alison
- 2 reviews
Good quality as advertised
Purchased the topper as I had a very hard mattress causing pain and sleepless nights. The mattress is very comfortable, I sleep through now. No more sore hips and shoulders.
1 comment
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Mimi
- 2 reviews
Right decision
We thought we'd try a mattress topper before replacing our hard, hot, horrible memory-foam mattress. Best decision ever! This topper is so soft and comfortable, has transformed our sleep. Love it!
1 comment
MicroCloud B.MicroCloud
Hi Mimi, thank you for your review. That's an excellent result for you!
Similar opinion? Write a review on ieatwords.com.au!
dhoangy
- 6 reviews
Very Underwhelming
Before I even begin talking about the product itself I want to address the issues of the delivery.
MicroCloud needs to work on being more communicative and proactive in the shipping progress, I spent $310 dollars on a king sized mattress topper and did not receive any tracking information until I asked for it. The reply I got gave me notice that my purchase would be shipped on Friday 8/11/19 and be received early days the week after. Unfortunately that did not happen and after another email I was informed my purchase will be shipped on Wednes...Read more
day 13/11/19 and arrive on the Thursday. After a more confronting email and given displeased feedback the owner did apologize and sent me tracking information from Fastway Couriers. Of course as we know now Fastway Couriers are not RELIABLE and my purchase came late on the Friday instead. Its about being clear and updating your customer of what is happening with the shipping instead of the customer chasing around for details, I was really hoping this mattress topper would improve my sleep but it made things worse. I have king size- Hybrid (Spring + Foam) bed, I'm a back sleeper that requires lower back support. However at times this bed can be too firm and cause body soreness. So I purchased this product in hopes of balancing the bed and unfortunately it under performed and I ended removing it from my bed to get better nights sleep.3 comments
MicroCloud B.MicroCloud
Hi dhoangy, thank you for sharing your feedback. We're sorry that the delivery & communication experience was less than acceptable. This is not typical as we aim to dispatch all orders quickly and p... Read more
rovide helpful and prompt communication where needed. We are currently building a new website which will enable plugins from delivery partners software. What this means for you is fast and automated info for delivery progress in the future. It seems that your need was for a product to provide more support and a firmer feel. Our topper is not designed to do this. Our microCloud toppers is designed to create a soft and comfortable sleep surface and take pressure off the body. The support for your body should be provided by the mattress itself.
As I said in my review my bed is already firm and I needed a topper to create a softer and more comfy surface.
However the design of your topper has divides in it and this causes a uneven surface bal... Read more
ance which creates a imbalance on my back as one side was higher (for example left side of my body) and the other (right side) sinking in.MicroCloud B.MicroCloud
Thanks dhoangy, the overwhelming feedback we typically get is that our topper compliments a firm mattress, offers more comfort without compromising support. However, we're sorry it hasn't suited you ... Read more
on this occasion. We encourage you to contact us [email protected] so we can help you with a solution.Similar opinion? Write a review on ieatwords.com.au!
Find out how MicroCloud Mattress Toppers compares to other Mattress Toppers
Know better, choose better.
KathrynSouth East Queensland, QLD
- 2 reviews
Does not live in up to hype.
Purchased only a couple of months ago. Goes flat in sleeping spot. Does not bounce back into shape. This affects comfort and sleep quality. Mattress protector does not smooth out panels and has a rough finish. Aesthetically not a good finish.
1 comment
MicroCloud B.MicroCloud
Hi Kathryn, thank you for sharing your feedback. We're sorry to learn that you haven't had the same amazing experience similar to our other customers.
Our Mattress Protector has a cotton towellin... Read more
g sleep surface for excellent moisture absorption. A fitted sheet should then be placed over the protector for aesthetic and comfort purposes.Similar opinion? Write a review on ieatwords.com.au!
HeikeGreater Melbourne (Inner), VIC
- 3 reviews
Life Changer
The mattress we chose was too hard & terribly uncomfortable. Rather than change an expensive mattress I bought a mattress topper. The best decision ever! Soft, no pressure soreness in the morning. Sleeping on a cloud is the best description. Downside is, I cannot sleep on a bed without one! I will need to work out how to pack it, to take with me, everywhere!
1 comment
MicroCloud B.MicroCloud
Hi Heike, thank you for your review. We're pleased to learn that our topper has helped transform your mattress. In turn, saving you thousands of dollars to buy a new mattress. Great result!
Similar opinion? Write a review on ieatwords.com.au!
LisaSSydney, NSW
Love it!
I've had toppers before, one from a high profile brand that I ended up sending back. This time I did my research and decided to give the Microcloud topper a go. I am so pleased I did! I love it! I am sleeping better, my back and hips are feeling better in the morning and it is so unbelievably comfortable! I recommended one to a friend who had major sleeping issues...not anymore! She is sleeping all the way through the night. I'm not kidding! I honestly highly recommend this product. My parents are going to get one for Christmas :-)
1 comment
MicroCloud B.MicroCloud
Hi LisaS, thank you for your review. That's an excellent result for you. We're appreciative of your endorsement to family and friends.
Similar opinion? Write a review on ieatwords.com.au!
Ingrid HHobart, TAS
- 2 reviews
- 1 like
Love the topper
I ordered one for a bed I was sleeping in which has slats as a base and a very flat mattress. It had immediate results. Beautifully comfortable and soft from night one. I have even ordered one for our main bed. (I was sleeping on the other bed because my husband was unwell). I would recommend these to anyone who has a very hard mattress.
1 comment
MicroCloud B.MicroCloud
Hi Ingrid, thank you for your review. We're pleased to know that you found a substantially more comfortable outcome with our topper on the bed. They're certainly a popular solution for a firm mattress.
Similar opinion? Write a review on ieatwords.com.au!
BarbaraGreater Melbourne (Metropolitan), VIC
Best $290 I have spent in a long time
Queen size topper on a firm mattress, no more hip pain no more back pain, now getting a great nights sleep, amazingly soft but not too soft, cannot fault this topper.
1 comment
MicroCloud B.MicroCloud
Hi Barbara, thank you for your review. Pain free - that's terrific. We're pleased it has been to comfy and beneficial.
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cm15Canberra 2600, ACT
- 2 reviews
Game changer!
We purchased the topper (which we've nicknamed the puff) because we had a really good quality mattress that was feeling a little firm. It arrived really quickly, we put it on straight away and had the most amazing sleep. That was over a month ago and we still can't shut up about it. Every night we get into bed and say "I love the puff". My wife is pregnant and it has been a game changer for her sleep.
We can't recommend the puff highly enough. If we had to pick a negative, we would say it makes you want to quit your job and stay home in bed all day.
1 comment
MicroCloud B.MicroCloud
Hi cm15, thank you for your review. That's great to know it has provided a more comfortable nights sleep for you both. We're loving the fact it's even got a nickname. Hopefully your boss is ok with later starts!
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Find out how MicroCloud Mattress Toppers compares to other Mattress Toppers
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Excellent product
I am finally getting a good night's sleep! My new mattress topper and pillow are so comfortable, it is like sleeping on a cloud. I sleep soundly and wake refreshed, it has been years since I slept like this. Worth every dollar.
1 comment
MicroCloud B.MicroCloud
Hi Alex, thank you for your review. We're pleased to know you're enjoying that 'cloud-like' comfort. Having a better nights sleep and waking fresh is a terrific outcome.
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SallyPerth, WA
Sheer Bliss
Cant wait to get to bed with this wonderful super comfortable topper, you will not be disappointed. Have bought one for my spare bed as well and my friends rave about how comfortable the bed is
1 comment
MicroCloud B.MicroCloud
Hi Sally, thank you for your review. We're pleased to know you're sleeping comfortably and it's been a hit with your guests too. Great result!
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P. JacksonFar North Queensland, QLD
- 4 reviews
Perfect night's sleep!!
Product arrived extremely quickly and well packaged. Lightweight and extremely comfortable. Fantastic value for money. Like sleeping on air. The wife and I now wake pain free every day. Highly recommend!
1 comment
MicroCloud B.MicroCloud
Hi P. Jackson, thank you for your review. We're pleased to know our mattress topper has helped you enjoy a better start to the day.
Similar opinion? Write a review on ieatwords.com.au!
Sooo comfortable and luxurious feeling
This mattress topper is amazing...I’ve had it for several years and it is still soft and comfortable. The aftercare service has also been wonderful. I had a small issue but they rectified it immediately once I wrote to them.
1 comment
MicroCloud B.MicroCloud
Hi Michelle, thank you for your review. We're really pleased to know it has remained comfortable for over 2 years now.
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Amazing comfortable topper.Thank you MicroCloud.
We Love our topper so much we bought a second one for our guest bed. The topper has made such a difference to our quality of sleep; and has made our good quality mattress so much more comfortable It's so well made and generous in size.We have tried other toppers ; best quality woollen ones but nothing comes close to MicroCloud.This is by far the best.
1 comment
MicroCloud B.MicroCloud
Hi Lynne, thank you for your review. Considering there are many options on the market, it is really re-assuring to know that our topper comes up as the best you've experienced.
Similar opinion? Write a review on ieatwords.com.au!
mattress topper
we wont be without one of these toppers ever again loving it. Just sent one to my daughter great product. I also have the quilt. We live in a very warm climate . These products are perfect
1 comment
MicroCloud B.MicroCloud
Hi Denise, thank you for your review. We're delighted to have you as a loyal customer. Pleased everything is comfy and suitable for the warmer climate.
Similar opinion? Write a review on ieatwords.com.au!
Find out how MicroCloud Mattress Toppers compares to other Mattress Toppers
Know better, choose better.
Luella K.Central, SA
Truly like sleeping on a cloud!
Well worth the money. It's like sleeping on a doona and vastly improves our firm mattress, and subsequently our sleep. It doesn't feel overly warm which was a concern for me. Highly recommend MicroCloud.
1 comment
MicroCloud B.MicroCloud
Hi Luella, thank you for sharing your experience. We're pleased to know that it has transformed your mattress and helping you achieve a better night's sleep.
We designed all our products to allow... Read more
air enter and circulate easily, to enhance breathability.Similar opinion? Write a review on ieatwords.com.au!
GailSouth-East, TAS
So comfy
Great purchase, especially if you have a firm mattress. It is supportive, yet luxurious. "Cloud" is a good description. The topper doesn't move on the bed as it has a good "skirt" to tuck in, plus being stitched in sections keeps the filling in place and also provides good support. It really cradles your body.
1 comment
MicroCloud B.MicroCloud
Hi Gail, thank you for your review. We're pleased you're enjoying a more comfortable experience with our mattress topper.
Similar opinion? Write a review on ieatwords.com.au!
JenGreater Melbourne (Outer), VIC
- 3 reviews
Mattress Topper
Seriously like sleeping on a cloud. Extremely happy with our purchase, Easy to order, pay and have delivered quickly, Thankyou MicroCloud yet again. Previously purchased the pillows and love love love them
1 comment
MicroCloud B.MicroCloud
Hi Jen, thank you for your review and for being a loyal customer. We're pleased to know you're enjoying that luxurious cloud-like experience.
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GlendaMid North Coast, NSW
- 2 reviews
Awesome Matress Topper.
I absolutely love love love my matress topper! It is pure bliss & good investment!
It is so awesome snuggling up with such a soft & cozy matress topper!!! Love it - thank you!
1 comment
MicroCloud B.MicroCloud
Hi Glenda, thank you for your review. We're pleased to know it's made time in bed so much more comfortable!
Similar opinion? Write a review on ieatwords.com.au!
Georgena BSydney, NSW
- 2 reviews
Has made such a difference!
The mattress topper is highly recommended! It is so comfortable and has aided my sleep quality greatly. I was concerned there may have been an issue with fitting the bottom sheet over the topper but it is a good fit and I have had no issues.
1 comment
MicroCloud B.MicroCloud
Hi Georgena, thank you for your review. We're pleased to know you're enjoying a more comfortable night's sleep.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Veronica C.asked
what is the thickness of your topper ? thanks
1 answer
MicroCloud B.MicroCloud
Hi Veronica, thank you for getting in touch. Our topper is approximately 4.5 to 5cm thick. This is the optimal loft to provide comfort and pressure relief.
Margaretasked
Hi I’m hoping to purchase one of your mattress toppers my bed is firm to medium but a medium to soft would suit me better so I’m hoping that your mattress would solve this problem. if I have issues with your mattress topper eg it doesn’t work the way all your reviews suggest I would like to know if there is a return policy with this regard as this is a large purchase for me. Thank you and kind regards Margaret
1 answer
MicroCloud B.MicroCloud
Hi Margaret, thank you for your question. Our topper is designed to create a softer and more comfortable outcome. Many customers advise that it is a great solution for a mattress that is too firm, as our topper helps to take pressure off the body. Based on your needs, we are confident that you will achieve the desired outcome. Our policy states that once the product is opened and used, it cannot be returned. However, it is important that we are helpful in our after sales service to assist customers with any concerns they may have.
kristy22asked
Do these toppers have anything in them to keep you cool? Does anyone find they get hot or too warm sleeping on them?
1 answer
MicroCloud B.MicroCloud
Hi kristy22, thank you for your question and apologies for the late reply. The topper has been designed for neutral temperature. The outer casing is 100% cotton + the fibre inside is very fine. This allows air to enter easily and circulate easily.
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MicroCloud B.MicroCloud
Hi Alison, thank you for your review. That's a great result to know our topper has completely transformed your mattress and improved sleep quality.