We bought white pigeon pair in Jan 2014. Thought we would invest in a good product so we wouldn’t have to worry for years down the track as we have had Miele washing machine and dishwasher, very impressed with both. Big mistake, both handles snapped off after 18 months and the fridge, freezes vegetables. Freezer has worked well but disappointed that the handle also snapped off.

Bought freezer in 2015. Months later is started beeping on its own at random times in the middle of the night. Technician serviced the device & mentioned some physical anomaly but fixed it. A month later problem still continued. So Miele replaced it. 2 years later the replacement is now doing the same thing; beeping on its own for no good reason at 3AM-4AM in the morning & there's no way to permanently turn the beeping off. The freezer itself is great except for this one thing & it ruins it. Had I known it would be a 3o'clock alarm I would have had 2nd thoughts about buying this.

Very happy with our freezer and fridge we purchased 3 years ago however because of the vacuum created on closing the freezer door this puts a lot of strain on the handle when opening. The handle doesn't seem to be of a very good design to allow easy opening of the door. However on taking our concerns to Miele a new handle has been supplied to replace the broken one. Thank you Miele.

Purchased this freezer (paid $1599) to replace a chest model. What a difference!! This freezer has a very economical drawer system, all removable for easy cleaning. Each shelf holds alot!! We do our own home kills and so need the space. It uses little power and is quiet when running.
Downsides are: the controls are on the inside of the cabinet, so in order to adjust the temperature you need to open the door, wasting cold air. The 'off' for the alarm is inside too.
When we are pulling down the temperature of half a body of beef the unit can run for 18 hours straight.

Very, very happy with our purchase.

We bought a second freezer because this freezer simply works very well.
It is easy to operate, very practical and very efficient.
This freezer might be rather expensive but (as always) you get what you pay for.
Can't fault the product.
Still manufactured in Germany - not compromising on the good quality.

Since my last comment on my initial review I have had the handle break off. It has been replaced, under warranty, but I am not impressed, now if I take something out of the freezer I feel impelled to wait a few minutes to access it, because of the vacuum seal which is generated by opening the door.
Also I have had the first relevant electricity bill, and it was very reasonable, so, for me, it has not been expensive to run. We have 3kw solar panels and a smart meter.

Quiet, (initially when first plugged in was a little noisy but have had no problems with noise since) efficient and not overpriced when you look at the quality. Compared to other freezers we looked at, the Miele has an excellent energy rating. My Quarterly electricity account has dropped noticeably since I replaced my old chest freezer with this model. Love the enclosed slide out drawers - which seem to hold a considerable amount of food. My second Miele product and am extremely happy with both.