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MariaS

MariaSSydney, NSW

  • 10 reviews
  • 4 likes

Scratched easily

published

Bought this cooktop with our new build as I love cooking with gas. Unfortunately this model scratched easily and looks like it’s years old rather than several months old. Very disappointing consider how much extra I paid for it. In saying that it works very well. Burners are spaced out well.

Date PurchasedDec 2017
Avi

AviMelbourne

  • 6 reviews
  • 4 likes
  • Verified purchase

Does the job

published

As per the title say, its a gas cooktop and does the job. But being Miele expected better from the quality of the burners and knobs. I like that its a flat fit design so the burner are sunken and are at the same level as the benchtop but it does make cleaning a harder job.

Date PurchasedJun 2017

Difficult to clean

published

Like the previous reviewer, I too bought a Miele cooktop expecting that it would perform well, having been delighted with our Miele oven. Unfortunately, the cooktop is a nightmare to clean, and that the burners stain after the slightest spillage and nothing can get them clean. Have also found that the coating on the trivets started wearing away after only about 3 uses - perhaps the frypan scraped them slightly? More worryingly, the knobs are placed too close to the burners and become hot to the touch. The trivets are heavy and removing them for cleaning is a pain because of the way they interlock. Overall, we are very disappointed and would tell others to steer well away from the KM range of cooktops. We have the KM 2334.

Date PurchasedSep 2016
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Charlie H

Charlie HMelbourne

  • 2 reviews
  • 3 likes

Be wary

published

Questions & Answers

b mistry

b mistryasked

I have just got KM2354 and the gas does not flame up until pressing the igniter few times is there something wrong?

1 answer
Miele
Miele representativeMiele

Hi there, thank you for your question! Please see a link below to the instruction manual (page 24) on how to ignite the burner to ensure these steps are being followed. Can you please check to see is it all the rings or only one that is not lighting? If you are still having issues, please contact our Customer Care on 1300 464 353 who can book a service visit or fill out a service enquiry form here https://www.miele.com.au/domestic/service-enquiries-3077.htm . Kind regards, Miele.

Instruction manual - https://www.miele.com.au/professional/inactivem-user-manuals-177.htm and type into field product name as 'KM 2354'

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