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MariaSSydney, NSW
- 10 reviews
- 4 likes
Scratched easily
Bought this cooktop with our new build as I love cooking with gas. Unfortunately this model scratched easily and looks like it’s years old rather than several months old. Very disappointing consider how much extra I paid for it. In saying that it works very well. Burners are spaced out well.
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AviMelbourne
- 6 reviews
- 4 likes
- Verified purchase
Does the job
As per the title say, its a gas cooktop and does the job. But being Miele expected better from the quality of the burners and knobs. I like that its a flat fit design so the burner are sunken and are at the same level as the benchtop but it does make cleaning a harder job.
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Difficult to clean
Like the previous reviewer, I too bought a Miele cooktop expecting that it would perform well, having been delighted with our Miele oven. Unfortunately, the cooktop is a nightmare to clean, and that the burners stain after the slightest spillage and nothing can get them clean. Have also found that the coating on the trivets started wearing away after only about 3 uses - perhaps the frypan scraped them slightly? More worryingly, the knobs are placed too close to the burners and become hot to the touch. The trivets are heavy and removing them for cleaning is a pain because of the way they interlock. Overall, we are very disappointed and would tell others to steer well away from the KM range of cooktops. We have the KM 2334.
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Find out how Miele KM 2354 compares to other Gas Cooktops
Know better, choose better.
Charlie HMelbourne
- 2 reviews
- 3 likes
Be wary
Bought this last year. It had to fit into a particular space and I was looking forward to gas cooking after finding electric hot plates not so good.I have several Meile appliances and thought quality would be excellent. The cooktop cooks well but it is difficult to clean and the whole thing seems to have been designed by someone who has never cleaned up after cooking. The burners seem to stain very easily, even from promptly wiped up boil overs. The slightly matt stainless steel finish marks very easily and the stains seem impossible to remove....Read more
The knobs now have shiny and matt patches which make them look dirty although they are wiped as in the instructions. Altogether very unsatisfactory. I had used a brilliant cooktop in the UK last year, good solid stainless steel, burners didn't fall apart at the slightest touch and cleaning it up was so simple. Pity I can't remember the brand!
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Questions & Answers
b mistryasked
I have just got KM2354 and the gas does not flame up until pressing the igniter few times is there something wrong?
1 answer
Miele representativeMiele
Hi there, thank you for your question! Please see a link below to the instruction manual (page 24) on how to ignite the burner to ensure these steps are being followed. Can you please check to see is it all the rings or only one that is not lighting? If you are still having issues, please contact our Customer Care on 1300 464 353 who can book a service visit or fill out a service enquiry form here https://www.miele.com.au/domestic/service-enquiries-3077.htm . Kind regards, Miele.
Instruction manual - https://www.miele.com.au/professional/inactivem-user-manuals-177.htm and type into field product name as 'KM 2354'
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