This machine is excellent to say the least. It does everything as one would expect with no issues. Was a sceptic of front loaders till I bit the bullet and paid $1990 on sale and if I ever need a new machine I will buy Miele again and again. Thank you Miele

Cleans and rinses clothes nicely, particularly good with delicate items. Washing is always very clean, spins well and the machine has intuitive controls. Feels very solid and good quality.
Its a particular shame that we've had almost constant mechanical troubles with this machine. First we had a pump problem (machine was replaced under warranty), and now we have a problem with the spin cycle where our clothes come out wet (now its out of warranty, but I've lost faith in the machine and don't want to pay for a service call).
The marketing for the product says its tested to last 20 years, but we've only had 3 years out of it. A real shame given the amount of money we paid for it, and that the matching dryer has performed flawlessly.

update - 31 Aug 16
Miele have responded to our problem and supplied a brand new W1 washing machine in place of the faulty unit, at no cost
A very positive action to support their customers

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Having the same fault as we did 6 months ago (when it was supposed to be fixed under warranty) - fault on the machine and water all over the floor after a "maintenance wash" (special hot wash to remove oils)

Can you believe it - the supposed premium segment washer having 2 faults within 18 months of ownership.

Quality questionable, not only the product but service capability

This machine is brilliant. MIELE has once again shown why they are a leader in Whitegoods. The machine is extremely quiet and our washing is always clean. There are many cycles to choose from. The Maintenance clean is also a bonus to help keep your machine clean. Would highly recommend this brand

Now 3 years old, still works like new. Cleans clothes really well, spins them thoroughly even on short cycle. Quiet, very well made, easy to use and understand controls. Seems to be gentler on clothes. Should last a lifetime. This is the Mercedes of washers and well worth it's high cost.

I've only had my new Miele for like 5 months. But so far I'm quite happy with it. My clothes get clean also in the quick wash mode and the most important thing is, that it is super quite. My previous one I had from my grand parents so it was about time to change.

Wow this is the best washing machine I have ever owned and I have had a few all top loaders. After looking around decided to bite the bullet and get the Miele front loader. Its just great and I have had it for eight years and it hasn't missed a beat. I asked for a service call after five years and the only thing to be changed was a hose which was going hard from use. My clothes all come out clean and with no fluff on them which is a big plus. Well done Miele..

I researched awhile before purchase and Miele is the only one with longevity rather than failure rate. Unlike samsung etc- with built in obselence of 5-7 years. Miele is faster, quieter and clothes look cleaner and spin cycle seems to make clothes drier. ( it could be our old machine was a toploader). Anyway, less energy, more efficiency & great service.

Miele never fail to impress.
From buying to service, nothing seems to ever be a problem.
Will never go back to another brand of washing machine, by far the best ever.

It wash clothes very well. The clothes are very clean. It takes very long to wash one load. It is very easy to use. It rinse well and operate resonantly quiet.

It wash clothes very well. The clothes are very clean. It takes very long to wash one load.
It is very easy to use. It rinse well and operate resonantly quiet.
In team of features, I think it is like other wash machine, nothing special about it.
Compare to other product, It is not cheap.

I got it yesterday after the other washing machine which made so much noise poorly designed and failed 6 times in 3 years.I've vowed no more cheapies. you get what you pay for!!!! I dont even know the miele is working its so quiet.does a fantastic job !!!. I'not going to get industrial deafness and my house isn't shaking

I have had my Miele W5873 WPS111 for about 6 months now. I looked at other frontloaders from other manufacturers and the things that you can see, such as the design of the door, on the Miele is superior. When the machine runs, it is very quiet. Even on the rare occasion that I use the 1600rpm spin option, it is still quiet. I am still getting used to the idea of the small amount of water that a frontloader uses, coming from a Hitachi top loader. I cheat by running everything on the gentle cycle (I like to see some water in the machine !). This machine is expensive but it looks like it is built to last and the Choice reliability results helped me in making the decision to buy this machine.

I love my Miele W 5873 WPS. It cleans and rinses my clothes perfectly. My clothes do not get worn out from it and it is as silent as a mouse. I'm a married mother of one and having a good clothes washer is very important. My favorite feature is the cottons option. It does help a great deal. Thank you Miele for a wonderful buy!

This is the only washing machine that has lasted for over 5 years.

Love this product could not live with out it.

Perfect wash every single time, never have to worry about clothes coming out with stains or if I have to wash by hand afterwards.

Best investment ever strongly recommend!

great machine, works perfect, i love miele. I have used it numerous times with no worries. I clean colours, whites, I wash about 6 times a week, average load is approx 5 kgs, customer service has been great. What a relief to have a machine that works perfectly and doesn't break!

What a relief after putting up with an awful LG machine for years. Great program options, leaves clothes clean (I know this is what it's meant to do but it is great on all manner of stains) and I love the short cycle option. Is also efficient with detergent - we are using half the usual dose.