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102 questions from our users

Debbie R

Debbie Rasked

Bambillo Queen Size

i have had my bambillo pillows now for 18 months and they have started to go flat as soon as I lay down on them, can i restore them?



2 answers
Roslyn
Roslyn

I doubt you could restore it but just give is a good shake and see if that helps.

Debbie R
Debbie R

I have had customer service call me and they say to pull apart the fibres in the pillow and allow to sit for 24 hours before i use it. I have given that a try and keep everyone posted.


Kristy Petrizza

Kristy Petrizzaasked

We bought two bambillos and its been two nights of hard and stiff still. Even let them stay out of package for twenty four hours before using them. Why are they so hard I've tried punching . Why?



3 answers
Platycat
Platycat

Hi Kristy, These pillows are NOT Bamboo -- it is false advertising -- it is just the covers that are Bamboo. Same as the mattress toppers it is just the covers that are Bamboo on them as well.

The covers are filled with leftover offcuts, of memory foam and they can be of differing sizes and so always feel hard and lumpy, also rather heavy.
I hope this has helped?

silvergirl1
silvergirl1

I bought the bamboo pillows and you need to give them over 2 weeks to soften, and do not put on a pillow slip at all..you can just throw one on top for the time being..once it softens you can fit it in a med or king size pillow case. you need patience..once its soft it just molds into the shape you want.

Glenys S
Glenys S

You need to take a third out of them. They are too full. Mine is perfect now and I made another pillow with the two I refilled. Perfect comfort now.




Margarida

Margaridaasked

Can anyone help please. I bought the pillows without reading reviews...silly me. I have sent 2 messages to enquiry on chemical fumes. No one answered as yet.

1 answer
Platycat
Platycat

Hi Margarida,
I have never actually slept on the one I bought as I bought it for my Son to try as I knew he liked a very hard pillow, however as I do with ALL new things I buy, I ALWAYS wash them b4 I use so I did take the cover OFF and wash it b4 it was used, on a further note my Son hated it.
I wash clothes /sheets -- everything b4 use as they are treated with chemicals during the making.


Bea

Beaasked

Bambillo Queen Size

Do I suppose to put a pillow case on my bamboo pillows?

1 answer
Samantha1
Samantha1

You would always need to put a pillow case on a pillow. But irrelevant anyway with the bambilo - After what I experienced when using the pillow, I believe it is so highly toxic, the best place for it is in the bin.
Everyone, please beware of this pillow!


Jingles

Jinglesasked

I have had a rash blisters and very itchy since i bought this pillow which i love have been seeing a Dr for the last 2mths and nothing he has tried has worked to help get rid of the itch or the rash plus it was getting worse then i had to think what had changed in my life, it was the pillow Want to know have u heard of this with other people or am i just kidding myself plz help desperate

3 answers
Jenn
Jenn

I am wondering if these pillows are made in China....?.. They don't always follow health concerns for people. I am also mad at the fact you can't get your money back....all other pillows you can. Seems like a scam.

Samantha1
Samantha1

I bought cheapies after Christmas from a promotion at a shopping centre
I also have developed rashes & blisters on my arms and near my elbows -the main areas that have been in contact with the pillow (which is at the bottom of 2 other different pillows)
I went to the bambilo review, and after reading that just now, realise that the pillows are the probable cause of some pretty strange symptoms I have been experiencing (only since I started using them in January)
Felt as though I had a temperature (thermometer shows normal reading) and more recently blocked ears, sore eyes & generally unwell.
I've just thrown them out!

Shadowzzz
Shadowzzz

Omg
I thought I was going crazy.
I have had the same effects.
Did you get rid of your pillow? And did the rash go away?


Chad P

Chad Pasked

Bambillo King Size

I put my Bambillo in the wash and now it is heavy and not mouldable, are there any fixes?

1 answer
sheeds
sheeds

Probably not - i think the instructions say do not wash.
Toss it & get another


Lisa

Lisaasked

Bambillo King Size

How long do the pillows need to lay out?

1 answer
sheeds
sheeds

I don't quite undstand the question but if u mean till they fluff into shape, I had to literally squeeze them up to get them into shape. Be warned they are a hard type of pillow


Sheila

Sheilaasked

Bambillo Queen Size

Can you use electric blankets under bambillow toppings.
What are the actual ingredients of a memory foam mattress?

2 answers
Sheila
Sheila

Please answer my question about bambillow and electric blankets.

sheeds
sheeds

I did without a problem. My electric blanket was underneath the mattress protector


Cathb

Cathbasked

Where can I buy a bambillo pillow, must have bambillo printed on it, not bamboo or bambooz

1 answer
sheeds
sheeds

Lindcraft stores


john

johnasked

What sizes do pillows come in?

1 answer
Platycat
Platycat

They seem to come in varying sizes, my Friends bought them off the TV and they were very large and she had to pay a fortune for pillow slips to fit them


Kassyharper

Kassyharperasked

Bambillo Queen Size

My bamboo pillow is hard how do i get ot soft any suggestions?

6 answers
sheeds
sheeds

I don't know, they are too hard & I don't use it because of that

BBB
BBB

Have no suggestions except to throw it away.

Simonsays
Simonsays

Stop drooling on it


Pat t

Pat tasked

Can I wash my pillow to make it softer

1 answer
Maz
Maz

I just unstitched my pillow to see what was inside and it is just crumbed foam.....I removed about 1/5th of it, stitched it back up and now it is softer and more comfortable :-)
Good Luck with yours!


NeeNee

NeeNeeasked

Bambillo Queen Size

is it ok to put a standard pillow case on my Bamboo pillow?

1 answer
Corina70
Corina70

You can but apparently you won't be able to mould them properly, also queen size pillow cases are 19.99 and king size are 24.99.....hope this helps


Fran

Franasked

Bambillo Queen Size

Love my Topper but I now have an ongoing sinus problem. There must be something I can do about the smell? I haven't spoken with my normal voice in weeks and only difference in my life is the topper!

[email protected]

1 answer
Glenys S
Glenys S

I get dry eyes when sleeping on it and think it is the cause as I travelled and had no problems until I came back after a month. The first night back and it started again. But I love my pillow!!!!


jules

julesasked

What is the original price of each pillow?

2 answers
Maz
Maz

Mine came Free Jules with my Topper....not sure of the price per pillow, sorry. You could try googling the TVShop and checking

Simonsays
Simonsays

$25 max at most markets or even kmart


Leigh Smith

Leigh Smithasked

Bambillo King Size

Can I machine wash my bambillo pillow?

2 answers
Maz
Maz

Sorry Leigh, I don't know. I only used my pillow three times and it gave me a sore neck so I gave it a miss! Not my idea of comfort :-(

Maz
Maz

Hi Leigh. I just checked my instruction label and it says it can be washed gently by hand but DO NOT put in the dryer


tim cavanagh

tim cavanaghasked

Bambillo Queen Size

can the bambillo pillow be washed and put in a dryer?

3 answers
Maz
Maz

Sorry Tim, I don't know. I bought the mattress topper and got 2 free pillows but they are so high I couldn't sleep on them without getting a sore neck.

Lucy
Lucy

I gave the pillow the flick as it was to stiff so I no idea about washing it!

Maz
Maz

Hi Tim, I just checked my instruction label and it says it can be washed gently by hand but DO NOT put in the dryer


dianne.sin

dianne.sinasked

Do I need other pillowcases on my bamboo pillows. If so where can I buy new ones?

3 answers
Balu2u
Balu2u

Yes, even though the outer cover is soft, you will want to protect it. I would assume any bedding store or large retailers would carry them.

Maz
Maz

I bought some "Queen Size" pillow cases from Spotlight. They were only in a few colours and only a generic brand but at least they fitted

Hi there, i make all size pillow cases if anyone is wanting any custom made.


Hope

Hopeasked

Bambillo Queen Size

I've only had mine a month and it's already flat and hard to sleep on how can I fix this?

2 answers
Balu2u
Balu2u

I'm not sure. I fluff it up like any other pillow and it's back to normal.

Sessy
Sessy

Put it in the dryer low heat for a couple of minutes


smilee

smileeasked

Bambillo King Size

My boyfriend just bought the bamboo king size pillows, my self hurts my neck. so far ok for him. But I am wondering if anyones pillow smells kinda musty??

3 answers
MissMadd
MissMadd

Mine did at first for about a month.

Ellen
Ellen

yes pillows are an absolute of money

Dianne
Dianne

Yes smells like chemicals


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