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JulietSydney, NSW
In love with them !
My boyfriend had just ordered the i love you box roses for me as a surprise for valentines day! And to say i was overwhelmed is an understatement. These flowers are the perfect gift for any loved one. Besides how pretty these flowers are, the sentimental value behind their lasting essence is what makes these flowers so special! Everything was perfect !
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Fady I.Greater Melbourne (Metropolitan), VIC
Best valentine's day gift ever!!!
The lasting elegance has been the most perfect valentine's day gift ever! It was the most beautiful gift and the missus absolutely loved it. Each rose is unbelievably beautiful and they're all arrayed so perfectly for the best unboxing experience. And the customer service team was able to answer my question extremely promptly, and were able to deliver it to metro Melbourne the following day. With so many unreliable competitors on the market with products that arrive broken and what have you, my lasting bouquet definitely stands out with their reviews and my experience with them couldn't have been better. Cant wait for the missus's birthday to order another one!! The look on her face!! Priceless! :)
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MarianneGreater Melbourne (Outer), VIC
PERFECTION !
I have never been more amazed by a gift like I was when I saw my red rose bouquet delivered to my house. I just wanted to give My Lasting Bouquet a BIG thank you for making me such a flawless bouquet. It has been by far one of the best gifts my husband has ever gotten me. I live interstate and it still came to my house intact with not a petal out of place which honestly amazed me. I’ll definitely be ordering from you guys very soon and I cannot wait !
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JasonSydney, NSW
Thank you my lasting bouquet
This is the 6th time I have ordered from this rose company and they have never failed to amaze me. I do however make sure i order in advance to beat the rush!
Thank you for spreading happiness when people most need it.
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Love! Love! Love!
It was my mother's birthday and I was sceptical as I wanted to buy her something different-especially since I always bought her similar items. I came across my lasting bouquet and they helped me immensely and explained how they last etc. It came on time and my mother loved it! The jewelry box looked even better irl and the roses were fresh. Definitely recommend and thank you my Lasting Bouquet for all your help! Keep it up!
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Joe
- 2 reviews
Fake scam warning do not order
WARNING!!!! Flowers have not arrived can’t contact company money has been scammed. Facebook need to shutdown there page. Do not order you can’t contact them. It’s all FAKE!! MONEY LOST!!!
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- Verified customer
Never Shipped Item, No Response from Customer Service (BUYER BEWARE)!!
I ordered a Lasting Belle from this company in December, and my credit card was promptly charged. The ship date came to pass with no tracking information. I attempted to contact customer service with absolutely no response. My anniversary and Valentines day came to pass and the item was never delivered. I again attempted to contact customer service via e-mail and facebook. Again, the company would not respond. Luckily, my credit card company was kind enough to open an investigation into the dispute and decided to refund my money. I would not purchase from this business especially if you live in the US. I have since reported this company to the NSW Fair Trade organization. I hope no one else falls into their trap.
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SeanGreater Melbourne (Metropolitan), VIC
Ordered for Valentines day and it hasnt arrived.
The website said next day delievery to Melbourne and its been a week now and I have no idea where it is, Have emailed both the courier they use and the business itself and both are useless at not getting back to you.
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- Verified customer
Excellent Service, Beautiful Product and Fast Delivery!
I reached out to them on email on Tuesday, had a call back within 4 minutes to discuss delivery and rose colour options for Valentines Day.
The Mrs absolutely loved her Belle, the packaging is above and beyond and the delivery came overnight. Thank you for putting a smile on her face!
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Milan S.Metropolitan Adelaide, SA
Bad customer service and very late delivery
5 days after the guaranteed delivery date, i have sent multiple emails and tried to make contact via facebook messenger with no reply. There is no phone number to contact them.
Given the high prices, i expected alot more! Would never purchase from them again.
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JayGreater Melbourne (Metropolitan), VIC
- Verified customer
Poor customer service and Does not deliver on time
I order from them 8 days ago. until now it has not been delivered. Also,they have poor customer service.I have emailed,texted tried to call the number but its not registered. Don't waste your money wiyh them.
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Absolutely Disgusting
I thought this would have been a prefect gift for my wife. When she saw the box she was over the moon with excitement. And then it all went downhill real quick. She opened the broken box and found 80% of the roses demolished and ruined. Please see photos.
Then comes the communication... emailed. No response. Facebook. No response. Insta. No response.... i will never buy from them and def will never recommend this company to anyone AT ALL. Absolutely horrible and they should be ashamed
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Vanessa S.South East Queensland, QLD
RIDICULOUS
My partner ordered me some flowers which arrived completely wrong. It was not what we paid for . We have been trying to contact them since Friday with no luck . Our comments / messages keep getting deleted on there social media accounts and all we are getting are computer generated responses. We will be taking this further now as it is impossible to get a Response from them after they took our money .
1 comment
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Daniel ClarkGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
DIDN'T ARRIVE.
Item never arrived. Have tried contacting them multiple times across email, Facebook and Instagram and not a single response.
I would avoid this company at all costs. As everyone else is saying I wish I looked at the reviews before purchasing and avoiding this whole situation!
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Never arrived!
Ordered in December for Valentine’s Day and it never arrived! Contacted through website, email and instagram with no response and no contact number available. Never got a response. Can see a lot of people are going through the same thing with this company.
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Xiang MinSydney, NSW
Fake Reviews
Update --
tl;dr: I was refunded after involving the payment provider and having them lodge a merchant dispute.
Long version:
I involved my payment provider (Afterpay) who raised a merchant dispute and delayed my payments to MLB. Afterpay was able to get MLB to say they would pick up the defective product. I checked in with Afterpay a week later to ask MLB when the pick up would be, and was told it was the next day, so if I didn't check in, MLB would've booked a pick up without me even knowing as they did not contact me. Of course I reflected...Read more
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Mathew S.Greater Melbourne (Outer), VIC
Can I give 0 stars ??
Ordered belle rose couple weeks before Valentine’s Day, chose the delivery date to be 13th of February it’s not the 18th and still haven’t recieved the gift I was suppose to give my wife.
No customer support have emailed about 3 emails tried to contact on Facebook no response.
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I wouldn't recommend. Bad customer service.
Delivered completely wrong order. Keep ignoring my email. I would never purchase anything from there again.
Paid 2 weeks in advance, my first first Valentine's Day with my wife and these guys fkd it up.
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KonSydney, NSW
Delivered Valentine's gift 3 days late
Do not buy from these guys. Paid for Valentine's gift delivered 3 days late despite several emails on the day. No number. If you want to see your partners disappointment go ahead and order. . The only thing lasting is theregret of choice of providers.
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Poor customer service. Poor quality.
Below are images of how the flowers were advertised and how they came. Not only this. They came late. I paid upwards of $160 three weeks in advance for Valentine’s Day. They only arrived today. Disappointing and extremely unsatisfactory got a company that advertises as a luxury flower provider
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Vanessa S.
They are deleting my comments on there social media outlets