We used a NAB travel card throughout the UK and Europe. It was accepted everywhere, including online, and automatically selected the correct pre-loaded currency. We opened up a NAB savings account so transferring money from the NAB savings account onto the card was instant using the phone app. You can transfer from other banks onto the travel card, but it takes a couple of days to clear. I don't know much about exchange rates and we used a 28 degrees MasterCard for hotel bookings and security holds. It was a good combination of cards to take.

This card is rubbish. Worst exchange rate out of all of the options and then when you convert it back to AUD it's even worse!! Your considerably better off using your normal Visa debit card. The staff will tell you otherwise however.
Conversion. Rate to JPY was 82 YEN to the dollar. I was then charged more then 10% in exchange rate difference to convert back to AUD.
Rate at the ATM after including all fees was 88 JPY. To top it off Japan is for the most part a cash society so this card was completely useless for my trip! Hats off nab, what a scam! Your officially worse then Travellex!!

This card was declined so many times in the US it was unbelievable - so embarrassing so many times. Couldn't pay the bill in the hotel. Absolutely dreadful ... Do not use this card ...

I used the card for a hotel security deposit. The only problem is, NAB do not release the funds for 30 days afterwards. NEVER touch this card. There are much better options.

December 13th 2017 Update: Complete and utter waste of money

After transferring money into the NAB we converted all our funds to Euro and made it the default currency. After using the card a few times I checked the balance on line and found out that the NAB were still charging a conversion fee. This is an absolute fraud NAB. Do not touch this card.

I have this card in Thailand. I transfer 370$ to the travellers card and received 8990 baht. The exchange rate is 24.3. At the currency exchange booths the Oz dollar is around 25.6. So anyway I have this 8990 in the account and they say no more fees just the local ATM fees which is around 200 baht so I should able to get 8700 baht right. Nope after other currency exchange fees I am only able to withdraw 7800 baht. So it cost 1100 baht to withdraw this amount 7800 baht which means it cost me approx 45$ Aus to withdraw 7800 baht. Enough said! For those that think it's easy and great you are obviously very bad at maths and you have to much money to waste.

Initial setup when already in Europe was tricky - get it fully functioning before travelling. After that, it was great. Spent 4 months travelling. Loading it was easy, as was top up, transferring between currencies, and paying bills. Occasionally card was refused, so needed a credit card. Would definitely use again.

I used the NAB traveller card to place my security deposit at our hotel. It is now a week and the NAB has not credited my card. The hotel showed me that they have released the funds. Never touch this card.

Don't be mistaken that this is part of the NAB. Completely different and the worst customer service ever. If you have an issue they do not respond and simply do not care. Other cards give decent customer service

Kevin U has obviously not had many experiences with ATMs in Italy. Over 6 visits to that country since 2004, on almost every trip there has been at least one ATM problem where the account is debited but no cash has been dispensed, using Visa debit and credit cards.. It is a chronic problem with ATMs in Italy and one lady bank manager there said "Just be patient, the money will be returned to you within 7-10 days". And it was, but that did not diminish the anxiety levels.
So, it is NOTHING to do with Traveller Card.

We used the card in Italy where ATM's showed failed transaction and no cash was dispensed. Arrived home to find the amounts of failed transactions had been debited from our account. Here we are 6 weeks later with no refund and no action by travel card. Third world service on the phone, no answer to written forms submitted and emails bounce back. Our NAB bank manager tried to action on our behalf and his emails bounced back too! Travel card is a complete DUD.

I have no issues with using the card. I have used a card in Spain for 3 months now and apart from some merchants not wanting to take credit cards ( "Our machine does not work" or "Telephone line problem") Other than that no problems.
And receiving an email when new funds are in your account is good.
BUT!!!!!!
Wanting to check balances or expenses, to log into your account is stupid to say the least.
EVERY TIME YOU NEED TO ACTIVATE "Forgotten password"
Then have to access your email to get a temporary password and then choose a new password.
But using your old password will also work.
And then log in again.
STUPID !!!!!!!!!

The NAB card works well as long as there are no issues. NAB have outsourced this service and do not stand by this product. If you want an issue resolved (after unsuccessfully working with Traveller Card) then NAB wash there hands of it. So be careful. I won't be using this card ever again.

There does not seem to be a lot of connection between NAB and this card - they seem to have outsourced the service. We've just spent another hour of our holiday on the phone with 'card services' after being redirected 4 times.
We'll be looking for a better alternative next time we travel.

It is not just the way the NAB traveller card works and money rendered inaccessible for weeks that is problematic. Inability to identify which amounts are ‘holds’, unpredictable timing of releases, random and haphazard operation, inadequate upfront disclosure, lack of responsive email address on the website, lack of response to emails and phone calls, etc, are all frustrating. This is not helping NAB customers and it is not helping NAB’s reputation. The reputation of Australian banks has enough to contend with without this sort of stuff. My suggestion is that the traveller card be withdrawn until the problems can be sorted.

I wanted to cash out my NAB travel card and transfer the money back into my CBA bank account. I cannot do this on line if I do not have a NAB bank account. You have to download a form, fill it in and fax (who faxes now?) or scan the completed form and email to NAB. I have not received notification from NAB if got the form. Other people have commented that it could take weeks to got your money transferred. NAB want to keep the money longer to get interest for themselves. Very poor customer service from NAB. Next time I will use my bank travel card.