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Tatyana D.Wide Bay-Burnett, QLD
CURRENCY FEES
Went to China, excited to use my card with supposedly no currency fees. However, turns out there were huge fees. Lost up to $80+ that was taken out of my account. Despite staff assuring me this wouldn't happen.
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DO NOT GET !!!!!!!!!!!!!!!
This card was a complete waste. They told me there would be no currency fees, which there was massive fees. Also it took weeks for my funds to be available..
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RenieGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Best rate ever
travelled New Zealand. Change aud to nzd best rate after checking other exchange rate companies. Doncaster customer service lady outstanding, friendly and cheerful. Certainly will recommend to family and friends.
1 comment
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Review collected in partnership with Travel Money Oz
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- Verified customer
Can't say - never traveled - thanks COVID19
As above - never traveled. Cancelled everything. Cashed out cards & converted everything back to A$
Can't blame you - but lost over$1000 on the exchange rates. Why a thirty word minimum? That's demanding
1 comment
Travel M.Travel Money Oz
Hi Paul,
Thank you for taking the time to review us. We're so sorry that you were unable to take your trip this time! We hope to serve you when we are all able to experience the wonders of travel once more.... Read more
Thanks, ZiahSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Travel Money Oz
Jasmine SangaSydney, NSW
- Verified customer
Great rates!
Sydney. Changed my USD pocket money to AUD and found out your rates are great! I don’t have a card, just cash at the moment. Staff was very accomodating and very cheerful!
2 comments
Travel M.Travel Money Oz
Hey Jasmine,
Thank you for the great review! We're so glad you enjoyed your experience with us. We hope to serve you again soon :)... Read more
Thanks, ZiahYou’re welcome!
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Review collected in partnership with Travel Money Oz
- Verified customer
Staff
Singapore but back now.
Card accepted
Easy to manage
Great staff very helpful.
30 words wrong, have work to do.
z x c v b b n m n b v c c
1 comment
Travel M.Travel Money Oz
Hi Grahame,
We're so glad you found our staff helpful and the card easy to manage :)... Read more
And thanks for leaving us a review whilst showing us a creative way to get to 30 words! Thanks, ZiahSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Travel Money Oz
Allan
- 3 reviews
- Verified customer
Good service and competitive rate
I needed foreign cash so checked out exchange rates from several organisations. Travel Money Oz matched the best rate I could find and had the currency available in-store. I found the service to be very friendly, professional and efficient. I will certainly use this company for future foreign cash transactions.
1 comment
Travel M.Travel Money Oz
Hi Allan,
We're so glad you had a great experience visiting one of our stores. Thanks for taking the time to review us :) We hope to serve you again soon!... Read more
Thanks, ZiahSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Travel Money Oz
Shaun MoraVictoria
- Verified customer
It's okay
Had massive issues trying to get the pin for this card as the app's option for PIN Reveal never works. There are also fees for the currency transfer when I was told there wasn't
1 comment
Travel M.Travel Money Oz
Hey Shaun,
We appreciate the honest feedback. Unfortunately the app doesn't have the function to reveal your pin, instead you can log into the portal (my.travelmoneyoz.com) and reveal it there. Other... Read more
wise you can call us on 13 61 95 within Australia or +61 (2) 8974 0856 from overseas and reveal your pin over the phone. There are no currency conversion fees with our card, your money will exchange into the destination currency at the daily spend rate as determined by Mastercard. If you have any questions please send them through to [email protected].Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Travel Money Oz
Dennis StephensPerth, WA
- Verified customer
money transfer
had a problem with money transfer they sorted it out with no problems, cancelled tip due to corona virus, will keep money for later. Excellent service, we were travelling to Thailand. Only problem i had was the low exchange rate but i negotiated a better rate.
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- Verified customer
Excellent
Zoe is Incredible!
Zoe was so helpful advising us of how much money we would need for our trip to Bali. She made the process super easy for us and saved the hassle of ordering funds in through our bank.
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Review collected in partnership with Travel Money Oz
Rodney MugfordSouth East Queensland, QLD
- Verified customer
Great company
I have found this business to be extremely professional. Highly recommended. I always convert money with them. Their staff are without exception very good to deal with. They are located in many different locations which makes them easy to locate.
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Review collected in partnership with Travel Money Oz
- Verified customer
It was great to have, easy to re load.
This card was great to have with me, no worries about my credit cards being compromised.
Also was very easy to reload while in India as well.
Would definitely recommend to anyone travelling.
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Review collected in partnership with Travel Money Oz
- Verified customer
Easy and fair
Traveled to Melbourne and it was extremely easy to exchange my US dollars for Australian dollars. I was in and out quickly and was very happy with exchange rate. Thank you
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Review collected in partnership with Travel Money Oz
Nathaniel H.Sydney, NSW
- Verified customer
Love it
I had found it Easy to use, I would use it again
I would definitely Refer to my friends any where and any time
Love the app, use it anytime
Convenient
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Review collected in partnership with Travel Money Oz
A. SamiSydney, NSW
- 2 reviews
- Verified customer
Fast and efficient
Fast and efficient customer service. Contact the customer service by phone, was informed about the nearest in person service centre, reach the service centre, and got served. Will again mention fast and efficient service.
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John ArmsSydney Surrounds, NSW
- Verified customer
Great service
Tried getting currency from other outlets without success but spoke to them, had some currency in stock and ordered me the additional I required. Recommend them as the place to go for your overseas currency.
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Review collected in partnership with Travel Money Oz
AmoreSydney, NSW
- 2 reviews
- Verified customer
Best conversion rates
Just used cash. No issues that way. Money in small bundles and in various amounts generally E50,E20,E10 and some E5.
Cards carry too many surcharges and at times are rejected by small shops
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Review collected in partnership with Travel Money Oz
Ross FloyedGreater Melbourne (Metropolitan), VIC
- Verified customer
Flexible, well supported and convenient. Easy setup and access
Recomended by friends. Easy to manage and setup. Flexible and sourced easily. This use was based on Northern India trip. Based on this experience we will continue to use on our continuing travels
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Review collected in partnership with Travel Money Oz
Thakur S.Metropolitan Adelaide, SA
- Verified customer
Smooth and easy experience
It was unbelievably easy..all you need is the transfer id & passport & you get your money on spot within a minute. The staff was very efficient & friendly. Great experience, thank you!
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Ebony ChambersGreater Melbourne (Outer), VIC
- 6 reviews
- Verified customer
Great to deal with. Polite and friendly
I just needed to change over some money from other countries. When I walked in the staff were lovely from start to finish. Highly rated and would definitely go back
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Review collected in partnership with Travel Money Oz
The reviewer stated that an incentive was offered for this review
Questions & Answers
Dipesh Adhikariasked
My cousin have sent me money from Japan via city express money transfer. But now I can't withdraw that amount because all travel money oz stores are closed. Is there any way to get that money?
No answers
Marieasked
Hi, can my 17 year old use this card for traveling ?
1 answer
Travel M.Travel Money Oz
Hey Marie,
Yes! Your child will however need to complete the identity verification in person at your nearest Travel Money Oz store. Only Australian Passport or Drivers License will be accepted as valid ID. Hope this helps :)
Thanks,
Jordan
Marieasked
Hi, can a 17 use this card?
2 answers
Travel M.Travel Money Oz
Hey Marie,
Yes! Your child will however need to complete the identity verification in person at your nearest Travel Money Oz store. Only Australian Passport or Drivers License will be accepted as valid ID. Hope this helps :)
Thanks,
Jordan
Thanks
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Travel M.Travel Money Oz
Hi Renie,
Thank so much for your fantastic review. We're glad you had a great experience with us and we'll pass the feedback on to our Doncaster team! We hope to serve you again soon :)... Read more
Thanks, Ziah