Transferred 2000au to traveller card before going overseas and got $1188euro then tried to use it at atm. card invalid see bank got ripped off for nothing don’t know why I bothered they should be charged with fraud.

The first time I used the card was in the Netherlands at a Burger King. No problem. I used it extensively in Paris . Never had a problem shopping,buying food of train tickets. Used it in London not an issue. I used again in New York, bought lunch at the airport in Charlotte and used extensively again in New Orleans.

I have been trying to top up my card thru my eday account however when I try to transfer the money from the eday account the traveller card account does not appear on my list of accounts. Have had to revert to usingle visa.
Not Good.

A transaction of US$830 was declined but the money was deducted from my account. It also takes ages to get the deposits from hotel back (I haven't got mine yet, and according to online comments, it takes 30 days). You need to learn all these things before using the traveler card. Otherwise, you will be ripped off.

any holding deposit taken by hotels / car rentals / etc, stays held for 31 DAYS. Even if unheld by the hotel.
My euros were held till well past end of vacation.
Useless

Obtained the NAB travel card as it doesn't have any NAB related ATM fees attached to it and seemed simple enough to use. Travelled to Spain and got money out with ease at both Deutsche Bank and Bankia with 0 local ATM fees, also used it in a few shops no worries.. Will definitely be using the card again in future (as it takes 5 years to expire). The exchange rate I received for buying euros was also the same as purchasing cash.

Was told by NAB staff these cards are great, sold! But withdrew cash in Europe from an ATM, as directed by the NAB staff and was slugged another conversion fee from Aus$ to Euro when the account already had only Euro on it. Not happy.

I got a travelcard with the Nab and transferred $1,000 from my account onto it and it was rejected due to some issue with their system and they took my money anyway and didn't load it to the travelcard. After contacting the NAB I was told it would take 2-3 working days to refund the money into my bank when i was leaving the country in a day. I was too scared to load anymore onto it and just got generic responses from the NAB. This is exactly why the Government needs to do an enquiry into the banking system. They are just crooks.

Have used this card on and off for the past 2 years. Does always seem to have troubles, never a smooth ride. When I go to topup the card online while travelling the message often comes up as NAB Smart Traveller Card currently not available, please try again later. So am waiting, and waiting to top-up, unbelievable. It's touch and go whether the service is actually going to be available for you - way to go NAB. Can't go out and do the things I planned. And no, its not my internet coverage, it is the NAB internet banking. NAB needs to get smarter and own up to their Smart card title. Also if you go to a NAB bank to check on which banks overseas don't charge fees to withdraw cash, nobody ever seems to know.

I have happily used one of these before for my daughter. This time I was told no you cannot do that. You cannot authorise someone else to use your travel card. You will not be covered for insurance.
These don't even have a persons name on it. Even when I said I wanted one anyway they refused to take my application.
If you need a travel card for your child, NAB will not give you one.

I have had one of these cards for a few years - it is fraught with problems. The software is useless, the helpline (in the Phillippines) is useless. My theory is it is a simple way of holding customers funds in foreign currencies, make a swag out of trading, and make the card very difficult to use - what a bonanza. Nab should be shamed of themselves.

I was told that when I transferred money from my NAB everyday account to my traveller card it was instant, however when I transferred money it didn't go onto my card. The money came out of my account and that's it. I've spent an hour on the phone and guess what everyone can see that I transferred the money but no one knows why it isn't on my card or when it will get there. Still waiting for a call back to advise where my money is. I am going to cancel this account asap.

Doesn’t work, claims to be the same as a normal credit card but cannot be used for online transactions (declined, but it charges you anyway!). And no support from NAB. Exchange rates are also terrible.

I paid for the exchange of dollars to euros and when I was overseas withdrawing cash, the ATM’s continued to charge a conversion fee from dollars to Euros, so I paid double conversion fee on everything.

It's actually run by a company completely separate to the NAB!! Not able to verify credit transfers onto the card. We had 2 x transactions that were declined - yes, declined - yet still the charges appeared on the statement as withdrawals which overdrew us on funds which meant we couldn't use it! What's the point? We may as well have just used our normal credit card. And, apparently, the charges that were declined will be reversed - in about a week or so (fingers crossed!!). So bad.

Loaded up card with 7000 Australian dollars worth of New Zealand i was heading overseas Monday so i went to an ATM Sunday forgot my pin no so the machine kept my card.
Unloaded card 5 days later spent nothing i Got $6344 Australian dollars back That is $656 in charges.

Ripped off don't use.