I used the card extensively in the USA (San Francisco, LA etc). It worked every time. Easy to load via the NAB app - instant and no extra fees except the initial slightly poor conversion rate ~3% to USD. As long as you load to USD and not leave it in AUD, then everything it smooth. And select "Credit" if asked - then all is ok.

I could not change my pin once my card expired and had to use one which the bank gave me. Terrible service too because the person on the phone gave me a different set of instructions to what I was told when I talked to the person in my local branch.

I don’t see the point to this card as it doesn’t work anywhere. I have tried over a dozen ATM machines in Europe and yet to be able to withdraw money. I have 300€ sitting in my account that I can’t access. Useless, pointless, don’t waste your time.

I have $3000 AUD sitting in my NAB account and everytime I go to "manage" my NAB traveller so I can transfer my money it crashes. So I am now in a foreign country (UK) with NO money. This has only just started doing this. Over the past few months I've had no issues.

Ridiculous fees and just does not work. I get caught out in every country simply because the app won't load. Has "problem retrieving your travel card"

Do not recommend to anyone.

I'm in Tokyo right now, half way through a 14 day trip. The NAB app says I have 220 yen available, but if I go to the manage account section, it says I have over 26000 yen. This is because these transactions are still ongoing. I called the helpline for information on when the last of it will be available and they tell me it will be done in a month! For a transaction made yesterday!

And this transaction already shows up on my account history, a long with some others. Crunching the numbers by subtracting these from my memory of my previous reload (another dumb feature-they don't show credit, only debit) I should have about 7000 yen available. Where did that go?!

Don't buy.

Please do not use this card AT ALL! I travelled around USA and stayed at multiple hotels. After using the NAB Traveller Card for deposits, I got none of them back. I have called and emailed them for over 3 months and they still refuse to do anything about it. The NAB app also never works so you can never check your balance properly! So, unless you want to lose more than $500AUD on hotel deposits, I definitely do not recommend using this card.

hi.. trying to print out statement too check a recent trip in asia …3.5k put through account, it wont load statements at the nab branch.. and it wont load staments from a brand new desktop...from my nab login account... this isn't the first time plus I had the same problem 18 months ago...when I called it was emailed quickly.. but WHY DO I HALF TOO MAKE THE CALL... AND WHY DO I HALF TOO WRITE THIS REVIEW..GET YOU ACT TOGETHER... NAB..(what are you hiding????) cannot review my account online instantly...

Peter

I am in Tokyo trying to get money. Have emailed the NAB back in Australia 2 days ago. No reply yet. Hate to be desperate but getting that way. I keep being told by ATMs that my card is invalid. It is a brand new card. I hope I get help soon.

I was advised that this would be a good option for travelling around Europe. I was advised by the teller to make sure I always use the Nab's conversion rate as opposed to the local one. I have come to realise this is due to the fact that they offer a significantly lower rate than the market does, obviously pocketing the profits.

I was also not advised of the horrendous 4% conversion fee that applies when you convert to a non-supported currency. And I did not realise how much I was being charged as the amounts of these fees for some reason do not appear on any transaction statements. Clearly an attempt to hide how much they are ripping you off.

I travelled to Italy and Ireland and had no problems paying for items with the NAB Traveller Card - it was accepted everywhere from ATM's (no extra fees), small shops, supermarkets, small cafes, restaurants etc. It was an easy and convenient way to pay for items and keep track of my expenses. It was great to know I had a back up card in case my primary card got lost or stolen (which didn't happen) and I can keep the remaining funds on the card until my next trip without monthly fees. I could check the balance on my IPad. The downside is the cost of transferring Australian dollars to other currencies.

If you use this card at an ATM in Koh Samui you will be hit with a 220 baht fee. That's almost 10 dollars. My card is going in the bin.

Travelled to Europe and used the card to withdraw cash in the UK, Ireland, Germany, Croatia and Czech Republic with no problems. Had the NAB app so could check on our balance at any time. Loaded up the card with the pound and Euro and it was all so easy. Exchange rate initially wasn’t great but comparable to other banks. We had some money left when we came home and just transferred across to our debit card. when withdrawing cash overseas just be careful of fees charged by ATMs and stick to the major ones.

The fact that they set their own exchange rate is absolutely ridiculous! What a scam. I got a better deal withdrawing the money with my regular nab card ( including the atm fees) because the exchange rate was at least current. What's the point NAB?!? Closing my account asap because of this.

I took this card in order to avoid to be overcharged while travelling abroad and I realized that I got charged even more than my normal debit card. Absolutely useless.