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JennyBWide Bay-Burnett, QLD
- 3 reviews
Wouldn’t turn on
When it was working. All good. Now it’s decided not to turn on at all, I get the orange light when charger plugged in but can’t get past the accept button as it freezes. Then if I push the back button the screen goes blank and I can’t get any response at all. This issue was apparently due to a faulty charger cord. They seem to be specific to Navman as another cord plunger to USB would not respond. Navman fixed the issue under warranty. I’ve had Navman devices my whole life and this is the first issue I have had. If this wasn't sorted I would have never wanted to buy one again. Thank you for your help.
Purchased at JB Hi-Fi.
7 comments
I spoke to support and my Navman is on its way back as still under warranty. Thank you
NavSupport A.Navman
Hi JennyB,
That’s great! Thanks for letting us know.... Read more
We would appreciate it so much if you will consider updating your customer rating when you got it back. Have a great day! The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
SafSouth Australia
- 8 reviews
- Verified purchase
Returned it and got a full refund after 2 months of hassle!
(Sorry - long review). I had a My850LMT purchased from JbHiFi GeppsX April this year. The device has a voice command installed. Every time I want to use it, a message pops up on the screen saying "The voice command is not available in the current language" I rang Navman and spoke with a lady who instructed me what to do. When she failed to fix the issue, she told me that the device has a software issue and needs to be sent to Navman to be assessed. On 19-08-2019 I sent the device through JBHIFI GeppsX as it is more convenient and safer than to ...Read more
ship it directly to Navman. On 22-8-19, as the Solvup did not show any information, I rang Navman to inquire if they received the device, they said "yes, we received it yesterday" but it will take some time to get assessed. I rang them again on 26-08-2019, they said it was shipped back as there is nothing wrong with it, just the voice command that was not meant to be for your model. I said if so, why it's installed on it then? The error message should be "The voice command is not available in your device" instead, they said "we admit it it was our mistake". Navman asked me if I got a screenshot of that message to send them(!), while JBHIFI described the fault in their repair docket. I need to mention that there were 2 other issues with the device that I have previously complained about to Navman; the 1st issue, it can only communicate with a PC that has a fresh Win10 OS (no updates), the other issue was with the screen lock pin as I needed to do several attempts to unlock it. Because of these issues and the way Navman handled my case, I eventually returned the device last month (late Aug) and got a full refund thanks to JBHIFI staff.
Purchased in April 2021.
1 comment
NavSupport A.Navman
Hi Saf,
I am sorry to hear of your experience, we have inspected our MY580LMT stock and can confirm they do not have the issue you described, your device must have been a once off, we have forwarded your feedback on to our Quality Control team.... Read more
Thank you for taking your time to share your feedback and once again we are truly sorry, I am glad to hear JB HIFI have supported you The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
I Agree
I agree with Allan about the brightness of the screen during the day time. I also have the problem of the warnings reference railway crossing and red/speed camera lights after the fact of going through or over the tracks. The messages aren't announced before the fact.. I'm really not impressed with this unit compared to my last one which was a EZY 260LMT
Purchased in April 2021 at JB Hi-Fi Retail Stores.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Navman MY580LMT compares to other GPS Navigation Systems
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AllanSouth East Queensland, QLD
- 3 reviews
- 1 like
- Verified purchase
Disappointing
The GPS basic functions are good.
However the two negatives are:
1. the map font size for street names is quite small and difficult to read.
2. the LCD display is not intense enough during the day, this is due to glare when mounted on the windscreen.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Claireasked
I just bought a Navman MY580 and can't find an option to change the map settings, except zooming in slightly and changing the colour scheme. Every other GPS I've ever had has allowed me to zoom in to the view from the driver's perspective (not sure what this setting is called), but this one only seems to have a bird's eye view setting. If there is a different map setting available, can you please tell me where it is?
1 answer
NavSupport A.Navman
Hi Claire,
Unfortunately, your device only has bird's eye view. Sorry for the inconvenience caused.
You may want to set the map view to 2D or 3D instead. to do this, kindly go to Settings > Map display > Map
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Regards
The Navman Team
Farona H.asked
Navman my 580 LMT. Have orange light on but no screen
2 answers
Contact Navman, the tech support will guide you through some troubleshooting to fix it over the phone, otherwise they will ask you to send it to them for repair (if it is still under warranty). In case you're required to send it to them, then my advise to you is DO NOT ship it to them yourself, get the store that you purchased from to do that for you. Good luck!
NavSupport A.Navman
Hi Farona H.,
For online self-technical support, please visit our FAQ site: https://service.navman.com/M0100/DownLoad_Faq_131248_Australia%20NAVMAN_English%20Navman.html
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Hi Saf, thanks for helpful tips.
Regards
The Navman Team
Farona H.asked
Navman My 580 LMT, have orange light but no screen
2 answers
Still no screen
NavSupport A.Navman
Hi Farona H.,
For online self-technical support, please visit our FAQ site: https://service.navman.com/M0100/DownLoad_Faq_131248_Australia%20NAVMAN_English%20Navman.html
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Regards
The Navman Team
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NavSupport A.Navman
Hi JennyB,
I am sorry you have experienced problems with your device.... Read more
Please send us a private message (or alternatively you can email our support centre @ [email protected]) with your Name, address, phone number, email, Model and serial number so we can create a Repair ref number and can arrange to have your device tested at our repair centre free of charge I apologise for any inconvenience and hope we can resolve your issue Kind Regards The Navman Team