NobleOak Questions & Answers

Hi Iain,

There is more information on our website in relation to claims. We are also happy to have a conversation with you to give your more certainty. We complete a full assessment upfront as opposed to at claim time, the reason for this is to understand the level of risk depending on your medical history, and provide you with an outcome before paying any premium. We confirm the terms, conditions, potential loading and or exclusions to ensure your satisfaction before your policy commencing. Our application process can take longer than other Insurers as we are fully underwritten, but this is for the peace of mind of our clients. Everything is confirmed upfront and not at claim time.

Please give us a call on 1300 041 494 as we will be more than happy to assist you with your questions.

Thanks,

Hi Siu,

We would be happy to discuss our claims process and our fully underwritten process with you over the phone if you like?

Please feel free to contact 1300 041 494 if you require more information on our values and processes around claims.

Hi,

We can offer Income Protection to people who travel throughout the year. I seen from your previous comment that you had an upcoming holiday that was planned and in the near future. In circumstances similar to this we would normally wait until our clients return from their holidays until we start the application process. The reason for this is because we are fully underwritten which means we sometimes require medicals and further details in order to have your application completely assessed. Applications are usually only valid within 2 months of completion date, If our clients were overseas it risks the application approaching the expiry date. It would not be ideal for our clients to then go ahead and complete a declaration of good health and or have to complete the underwriting process again as we understand time is important to everyone. There are other factors as to why we would not complete an application process with clients who have upcoming holidays which I would be more than happy to share with you. Please feel free to email myself directly at [email protected]. We will also be happy to assist you with your Insurance needs once you return from your holidays.

Thanks,
Moana

Hi Roscoe,

Life Insurance expires on the anniversary of your 99th birthday. Entry age is 69 years. Hope this helps. Please call 1300 041 494 if you have any further questions.

Hi Roscoe,

The Life Insurance is offered to people between the ages of 16-69 years of age.

Hope this helps.

Please feel free to email myself directly at [email protected], as i would more than happy to assist you further.

Thanks,