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kaz86cCrace 2911, ACT
- 2 reviews
- Verified customer
Can’t recommend these guys highly enough!!
We’ve used North Coast Removals recently for an interstate move (northern NSW to ACT) and I can’t recommend them highly enough. Their quote was competitive and their service exceptional. I felt like they actually cared and wanted our business and to help us. Their communication was excellent, they called/emailed when they said they would and let me know every step of the way what was going on and what to expect. The guys that did the job for us (2 different blokes at each end) were friendly, helpful and experienced and I felt completely at ease with them managing our move. Thank you so much for helping take a little stress out of a big move!
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Susie BSydney, NSW
- Verified customer
Can I give a 6 star rating?
North Coast Removals are the best! We had a major move, Bondi to Tweed Coast scheduled with a different (very expensive) high profile moving company who attempted to bump our move back by a week. That wasn’t possible on our time line so I rang these guys at the 11th hour and they made it happen. Luke booked the move in without any drama, they gave a fair quote and were lovely to deal with. A professional duo, Ben and Dale arrived in Bondi as promised and loaded our 3br home onto the semi to head north over a public holiday weekend. Everythi...Read more
ng was delivered the next day in perfect condition including art, crystal, multiple mirrors, triathlon bikes, TVs and potted plants (not one broken item). Ben and Cliff unloaded and even assembled the world’s worst king sized bed without complaint. I would recommend this company to anyone I know. If you are moving Sydney to Brisbane or anywhere in between I would choose these guys.Similar opinion? Write a review on ieatwords.com.au!
Andres SaliadarreSydney, NSW
- Verified customer
Great service
Our move was fairly big. The service from Sydney to Gold Coast was amazing and delivered on time as promised. Ben and Dale were very professional and knowledgeable. The made things look easy. We are greatful to you guys for your professionalism.
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G and K Scott PMQMid North Coast, NSW
- Verified customer
Excellent service. Well worth it!
We moved locally within Port Macquarie. The move was well planned, thorough in detail and professionally executed... The guys were excellent, and completed the move as planned. Great effort all round!
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Suecanberra
- Verified customer
Excellent Service
We used North Coast Removals to move a large load over a 1000km, a fortnight before Christmas. After getting a number of vastly differing quotes, we selected North Coast Removals partly on the recommendation of friends who had had been very pleased with their service for a similar sized move across a similar distance a few years ago. We also chose them because we wanted to know that the people and truck moving our belongings worked for the company itself and weren't outsourced. In terms of price, North Coast Removals were mid range, but in ter...Read more
ms of service and attitude they were at the top. Everyone in the company that we dealt with was helpful and courteous and we were kept informed at every stage. The removalists themselves were lovely and provided a very friendly and extremely professional service, particularly when it started to rain during the uplift. We have already recommended them to another friend and would have no hesitation in doing so again.Similar opinion? Write a review on ieatwords.com.au!
WhyMeSydney
- 5 reviews
- 10 likes
- Verified customer
Great Experience
These guys really came through for us. Our move from Sydney to regional NSW was a bit sudden, but they managed to get our move done efficiently and timely for a very reasonable cost. Would not hesitate to use them again.
1 comment
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- Verified customer
Fantastic Service!
We have used this company for two moves this year. The first move was Sydney to Port Macquarie (4 bedroom house) followed by our second move from a villa to a high rise apartment within Port Macquarie. There was not a single issue with either move, in fact, all the guys involved were a pleasure to deal with, very professional and friendly, starting with Luke as the first point of contact, who was extremely helpful, polite, and on the ball with both moves. The movers were on time, and all our items were moved with care and expertise. We are very satisfied customers & I highly recommend North Coast Removals & Storage to anyone moving house.
1 comment
Jamie B.North Coast Removals & Storage
Thanks for the review Margret. It really means a lot to all the staff here when we get such a great comment. Thanks again!
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- Verified customer
Great Service from North Coast Removals
We contacted Luke at North Coast Removals who was very efficient with helping us with our move from the South coast to the far north coast. We had a two bed room house that needed to be cleared to allow tenants to move in. Timing was a real factor and Luke made it happen for us. The truck arrived at the time specified and the removal staff were very efficient. Nothing was a problem. We would recommend North Coast Removals anytime
1 comment
Jamie B.North Coast Removals & Storage
Cheers, Thanks for the awesome feedback
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VicPort Macquarie
- Verified customer
What terrific & professional service!
I’d a complex move across 2 storage sheds on a very rainy day to my new home. The gentlemen @Port Macquarie Removals & Storage successfully completed the task and put me at ease from the outset. The experienced Josh & Cameron knew their craft & loaded the truck effortlessly. They were incredibly patient, positive and professional. I had total confidence it would all arrive in one piece. I would absolutely recommend these gentlemen to my friends & family for any future removals. Thanks again!
1 comment
Jamie B.North Coast Removals & Storage
Thanks for the great feedback
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- Verified customer
Professionals. Great price. Peace of mind
Our move was long distance maybe 10 hours with traffic. They did arrive a bit late for pick up, they were held up at the last place, these things happen. They were the nicest people. Everything came the next day. :) was a very good experience and price.. A must pick for sure.
1 comment
Jamie B.North Coast Removals & Storage
Thanks for the awesome feedback
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- Verified customer
Fantastic professional job!
3 bedrooms, house. Moved from the Northern Rivers to the Blue Mountains, twice within a year. The move started on time and was completed on time as previously agreed - both times. The team was very professional and took good care of our paintings, antiques and Persian rug collection. They were also a $1000 cheaper than another company we approached. Trustworthy and amicable to do business with, we'll definitely be using them again!
1 comment
Jamie B.North Coast Removals & Storage
Thanks for the great Feedback.
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- Verified customer
Beware
Charged us $465 to move a lounge, fridge, washing machine, 2 single and 1 queen beds and a small filing cabinet just two blocks it took them a fraction over 1 hour. They were late arriving! We were quoted far less over the phone but then informed there are minimums in an email quote, there were no $ amounts on the quote which we didn't receive until last minute on the day of the move. These people are scammers and very aggressive, best avoided.
5 comments
Jamie B.North Coast Removals & Storage
Dear Chris, our local moves have a minimum of 3 hours, we complete over thirty moves a week and not had this issue to date with any other client. You will find that professional removal companies will... Read more
have a minimum number of hours charged for all local work. Chris you were quoted $155 per hour with a minimum of 3 hours to be paid for, this was clearly stated in your quote that was emailed to you on the 9/3/18 five days prior to your move. Thanks for the feedback and we will look in to how to make this more obvious to our future clients.Simply NOT putting Zero amounts on the quote would have solved this. Then we could have compared your quote with others and used a local mover who had quoted less than half what you charged us. but to... Read more
wait until the last minute then say "surprise you didn't read the fine print there are minimums" and want more than double is bad form to say the least. The late arrival worried my daughter and she was quite intimidated by large burly removalist types standing over her demanding money. The whole experience was unpleasantJamie B.North Coast Removals & Storage
Dear Mr Payne, it was clearly stated in the quote product description, not in the "fine print "Local Removals Truck & 2 men @ $155 inc GST per hour - minimum 3 hours" there had to be Zero's in the amo... Read more
unt field as it is a local move and charged hourly, as the move had not taken place yet we could not put a final amount on the quote. Our salesmen always mention it's a minimum of 3 hours over the phone when verbally quoting. The quote was emailed to you the day you rang up on the 9/03/18 for a job you wanted to undertake on the 13/3/18, so there was no last minute surprises. We are not sure how we could of made this any clearer. As we mentioned before we undertake over 30 moves a week and this has never been an issue before. Our Local removal team always collect payment for the move after the local move has been completed it's company procedure and our removal teams would never stand over and intimidate anyone.Similar opinion? Write a review on ieatwords.com.au!
Katrina BSouth Coast
- 11 reviews
- 3 likes
- Verified customer
Best Moving Experience Of My Life
I recently moved from the city to a regional town in NSW and I really couldn’t be happier with the whole experience. I was all prepared to lose my mind in the process but the team at NCR were incredible. I’m so grateful and it’s a rare thing to receive such excellent service, especially all the way from start to completion.
1 comment
Jamie B.North Coast Removals & Storage
Thanks for the great feedback and awesome review Katrina.
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SimonByron Bay
- Verified customer
Great service.
Moving from Sydney to Ballina a week before Christmas wasn’t easy, but north coast removals made it possible with friendly, efficient service. The removalists themselves were helpful, down to earth and really friendly. Nothing was too hard for them. And the cost, compared with other companies at that time of year, was very reasonable. I would definitely use them again if needed and recommend this company to others.
1 comment
Jamie B.North Coast Removals & Storage
Thanks for the great feedback Simon,
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BigMozPort Macquarie
- Verified customer
Best moving experience!
We used North Coast Removals (AKA Port Removals, Frontline Removals) to move our family from Sydney to Port Macquarie in December. It was such a crazy time of the year to move but we had to get settled before Xmas. The boys Brad and Cameron were amazing, nothing was an issue for them, they made this move so "stress free".
Everything just went smooth as. I recommend North Coast Removals to anyone making a move.
Thanks Guys!
1 comment
Jamie B.North Coast Removals & Storage
Thank you for the feedback Moz, Glad we could make the move "so stress free"!
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SCOUSEinOZIllawarra, NSW
- 7 reviews
- 1 like
- Verified customer
Damaged Goods
Port Macquarie Removals & Storage, or otherwise known as North Coast Removals & Storage in my case, would rate a big 'keep clear' as far as I'm concerned.
They damaged both our bedroom dresser and washing machine.The washing machine fell off the trolley and was so damaged the repair bill was more than the cost of a new machine.
Several attempts to contact them regarding the damage fell on deaf ears which ended up with me having to take it up with first AFRA (a waste of time), and then the Department of Fair Trading only to be told they were now in the hands of Voluntary Administration. Why wasn't I surprised?
2 comments
Jamie B.North Coast Removals & Storage
We here at the “NEW” North Coast Removals consider our customer’s feedback to be a vital tool in seeing where we are at with regards to our performance in the market place.
First and foremost, you are... Read more
On booking the removal I advised the difficulty of the property and a representative called prior to removal to appraise the site. So the company was well informed of what was involved. Furthermore I ... Read more
wasn't advised by the representative when signing off on the inventory that I was signing off on the condition of the goods, he just stuck the form under my nose and said please sign here. So yes, my fault for not querying what I was signing for. Maybe I should have made the representative stand and wait while I went through and examined all 190 items, I'm sure he would have liked that. On the matter of damage, the washing machine in particular, I was surprised to see they didn't use a stair walker trolley and that they didn't strap the washing machine to the trolley when taking it down the steps to the container so it was no wonder they lost control and caused the machine to fall from the trolley. To my mind, this is negligence and should be covered by the removalists insurance, after all if I were to run my car into the back of another due to my negligence, then my insurance pays for the damage of the other car. The other car owners insurance isn't liable so why wouldn't it be different for a removalist?Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
redbaron18asked
I am thinking of moving from Blue Mountains to Forster next year. I would like some idea of what is the cost. I have a regular house with the normal kind of items involved. A ballpark figure would be helpful in my financial planning
No answers
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Jamie B.North Coast Removals & Storage
Thanks for the great feedback, we really appreciate it. We hope you settle in to your new in no time! cheers