Nuheara IQbuds Questions & Answers

Hi Steve, the buds operate in the world off/on mode (sound enhancement) independent of your mobile phone or Bluetooth device. If you have selected the world off/on and environmental settings on the earpiece, that would be the only sound enhancement adjustments possible without having your device at hand.
I've preordered the IQbuds 2 Max and look forward to using its more advanced functionality.

I would try a different cord, some are for charging others for data plus charging. Your usb port on your laptop may be faulty, mine had that issue.

Good luck ... with my new phone I tried but after continually attempting this pairing and no assistance that enabled a solution, out of sheer frustration I literally submitted my useless pair to the bin
Extreme I know but once out of warranty ... there is no plan B

I returned mine, they are a very poorly made product.

I got a replacement pair and they are working fine right from start. Hoping it will stay this way.

Mine wouldn’t charge from beginning. It did charge once after slamming the lid in frustration. It seems to be a common problem. Send it back for replacement. I sent mine back for a refund (less 5% restocking fee). Hope you don’t get mine.

Not that I am aware.

Hi there,
A Long Tap on the Left bud will Reject the call or Hang up call.

The sound quality for music and audio streaming is amazing – much more like Bose than Apple earbuds.

IQbuds have high-quality stereo sound - perfect for listening to your music/ favourite podcasts, etc. as well as the ability to blend your digital experience with your physical experience. i.e. music with background noise, hearing boost in loud social settings, phone calls without wires, etc.

IQbuds connect with any device that has Bluetooth, including iPhones, Android phones, and most mp3 players. It works the same way any Bluetooth-enabled audio device does, so it's simple and with just a few clicks, are ready to go.

We are using a premium, high fidelity balanced armature driver and IQbudsTM are designed to have a great bass response and to deliver excellent music. We’re not scrimping on the components here and are using very high-quality parts to deliver excellent music.

Hi!
Have you gone into your Personal Profile in the IQbuds app? From here you can adjust settings including volume.

Thanks !
The Nuheara Care Team

P.S - If you ever should need assistance, please do not hesitate to email us [email protected]

There is no way to turn them off.

IQbuds do not have an “on/off” switch. When not in use the IQbudsTM should be placed in the case which will keep them in a low power states and fully charged.

No, if you have iqbuds boost you can simply use the in built ear-ID function based on a prescription formula (NAL-NL2) to self fit, it will take about 10 minutes to configure

Hmm. Could it be a build up of wax on the bud, or on a different setting?

Not on the actual earbuds if I recall correctly

Mine worked fine when I did the update. Maybe try plugging to another usb port and make sure the PC recognises the iqbuds before running the update. Otherwise try the Nuheara customer support, they are excellent.

While Nuheara IQbuds are not a hearing aid nor a medical device, customer feedback has demonstrated that IQbuds help you hear speech much better in noisy environments. IQbuds are intelligent earbuds with part of the functionality that is typically described as Personal Sound Amplification Product (PSAP) that also has Bluetooth capabilities to allow you to connect to smart devices for phone calls and audio streaming.

I use them with iPhone to make and receive calls via bluetooth. Sound quality is excellent. As per my review I am still unconvinced that the microphone actually enhances sound (and if they do then it is very minimal)

Well if I'm feeding my daughter in her bedroom and I have the headphones on the voice amplification setting I can hear the TV in the living room a lot clearer and little noises she makes sounds a lot louder. I'll check the walking away and talking thing with my hubby for you.

Thank you so much! He walks aaway and mumbles and it makes me nuts! LOL