Omega Altise OT600E Questions & Answers

Hi Brett, please call our customer care desk on 1300 739 033 and one of our friendly team will troubleshoot wit you.

Thanks the team at Altise.

Hi there, please call our customer care desk on 1300 739 033 and one of our friendly team will direct you to your nearest service centre.
Thanks the team at Altise

Good afternoon Coral, please contact our customer service desk on 1300 739 033 and one of our friendly team will assist with your enquiry. Thanks the team at Altise

Good afternoon,
Please contact our customer care team on 1300 739 033 and one of our friendly team will be able to assist with technical assistance.

Good afternoon, the OT600E tower fan is not thermostat controlled, the temperature on the digital display panel is the ambient room temperature. The fan has three speed settings and three mode settings. If you require further assistance please contact our customer service desk on 1300 739 033 and one of our friendly team will be happy to have a chat with you. The team at Altise.

Hi there,
The control panel and remote both work the same way see attached as per page 4 of the instruction manual
Operating Instructions
1. Use in a dry place, free of excessive humidity and water.
2. This unit can be operated by the control panel on the fan or by remote control in the same manner.
ON/OFF: Press this button to turn the fan on or off.
SPEED: Press these buttons to adjust the speed of the fan between 3 comfort settings: High, Medium and Low. The speed will be indicated on the display panel.
OSC: Press the oscillation button to activate the oscillation function for widespread breeze distribution. Press again to turn the oscillation function off.
MODE: Choose from 3 different breeze patterns: Normal, Natural and Sleep. The function selected will be shown on the front display.
When Natural or Sleep airflows are selected the fan will continually cycle through Low, Medium and High fan settings.
TIMER +: Press the timer + button to activate the timer-off function. Each time the button is pressed the timer will be increased by 0.5hrs up to a maximum of 12 hours.
TIMER – : Each time the timer – button is pressed the timer will be decreased by 0.5hrs.

The team at Altise

Hi there, please contact our customer service desk on 1300 739 033 and one of our friendly team will be able to assist with your enquiry.
Thanks the team at Altise.

Hi there, the fan that you are enquiring about does not have a clock it has a timer allowing you to turn on/off as required, it does not have the facility to adjust the light.
Thanks for your enquiry.
The team at Altise

Good morning Richie,

As Shriro are distributors for Omega Altise in Australia only at this point in time we are unable to assist, please remember that this unit carries a two year warranty and should you return to Australia in this period we will be more than happy to assist you.
Kind regards the team at Altise.

Good morning,

If your fan is still within the two year manufacturer's warranty please return to your place of purchase and request a replacement, if your warranty has expired please contact our customer care team on 1300 739 033 and one of our friendly team will assist you.

Good morning,
Cleaning instructions for the OT600E can be found on page 5 of the instruction manual
Care and Maintenance
1. Always disconnect the cord from the electrical outlet when cleaning your fan.
2. Light accumulated dust may be removed from the fan with a soft cloth or vacuum cleaner using the dusting brush attachment.
3. Wipe the exterior surfaces of the fan occasionally with a cloth moistened (not dripping wet) with a mild soap solution. Dry the case thoroughly with a soft dry cloth before operating the fan.
4. Avoid the use of gasoline, benzine, thinner etc as they may result in damage to the fan.
If we can assist further please contact our customer care team on 1300 739 033.