??!

Reviews

2.8

12 reviews
5
(4)
4
(2)
3
(0)
2
(0)
1
(6)
  • Product Quality
    3.6 (8)
  • Return Claim MadeYes (2) · No (8)
  • Shipping
    3.0 (6)
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ZeeZee

ZeeZeeVictoria

  • 13 reviews

Great prices

published

I have baught a few items from Openshop over that lase few months. The shipping is very fast, an packaged well. The items I have baught I've been extremely happy with.

Disappointed they now charge delivery for most items.

Product Quality
Shipping
Return Claim MadeNo
Donny

DonnySouth East Queensland, QLD

  • 3 reviews
  • Verified customer

I bought a refrigerator from the Open shop and it is great!

published

Price was better than good. It was cheaper than my local distributor at $300.
Delivery time was faster than my local shop in QLD.
I was very happy with purchase and waiting for the bonus product they are sending.



Product Quality
Return Claim MadeNo
1 comment
OpenShop
Open S.OpenShop
Scruffy

Scruffymelbourne

  • 17 reviews

Postage too expensive

published

I wanted to order 2 small Michael Marcus items. I was going to be charged $14.00 postage. OMG...thought TVSN was expensive, but Openshop took the cake. Did not buy and will not again. Disappointed



Shipping
Return Claim MadeNo
1 comment
OpenShop
Open S.OpenShop
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Poor shipping and follow up

published

Poor communication with the client over extended delays in product delivery, they took an out of our hands approach, no ownership, poor choice of shipping carrier. All too hard to do business with on the phone, and follow up with the client below industry standard.

Return Claim MadeYes
1 comment
OpenShop
Open S.OpenShop
eyes59

eyes59Perth

  • 9 reviews
  • 1 like

Ordered 2 pillows only got one

published

I ordered 2 wool blend pillows but only recieved one paid for 2, enquired but kept getting told still coming ??? Given a tracking number but goes no where ??? Still waiting i think they only sent one but cgarged me for 2 . I wont buy from them ever again .

Product Quality
Shipping
Return Claim MadeNo
1 comment
OpenShop
Open S.OpenShop
Juliana wong

Juliana wongGreater Melbourne (Outer), VIC

SHOCKING CUSTOMER SERVICE!!!!

published

To return Michael Macus skincare products. I have returned the products more then 2 weeks and nothing comes back. Emailed to asked the reason and received a partial amount. So rang up customer service 24.04.20 around 8.15pm. I was shocked that the consultant was so rude, shouting and swearing at me. Then he just cuts the lines. Never in my entire life has received such shocking rude call. Before that I had an other very bad experience with another consultant regarding the same products. I don't think I would shop in open shop again. I did alot of shopping in other tv shopping channel for years. They were always very professional and excellent customer service. What a shocking experience!!!

Product Quality
Return Claim MadeYes
1 comment
OpenShop
Open S.OpenShop
Lulu

LuluSouth East Queensland, QLD

  • 2 reviews

Not happy. Damaged. Cheap fastenings

published

After waiting 14 business days my necklace arrived. I made several enquires and eventually was told there had been an issue
The necklace arrived an the stringing is cheap and about to break. This was not an inexpensive necklace. I think the hardware is not of good quality either

Product Quality
Return Claim MadeNo
3 comments
OpenShop
Open S.OpenShop
Lulu
Lulu

Hello Openshop Team
My order is 20200321018966
Yes please, please send me the return label for me to return the necklace. I would like a refund please

OpenShop
Open S.OpenShop

Thank you for your reply. I have passed on your order number and request to the customer service team. They will be in touch with you as soon as possible.

Have a lovely day Lulu!

Charlotte

CharlotteAU

  • 2 reviews

Great shopping experience

published

I enjoy shopping at Openshop. Products are of a high quality and the service outstanding. With the ability to purchase products with Afterpay it is a added incentive to shop.

Product Quality
Shipping
Return Claim MadeNo
1 comment
OpenShop
Open S.OpenShop

Hi Charlotte,

We are so glad you love shopping with us and we look forward to continuing to bring you the same high quality service and products you love. Hope you are having a wonderful day!
- the openshop team.

sherri

sherriVic, 3802

  • 156 reviews
  • 1 like
  • Verified customer

Excellent service

published
Product Quality
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Donna

DonnaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Outrageous waste!

published
Shipping
Return Claim MadeNo
2 comments
OpenShop
Open S.OpenShop
Donna
Donna

What? By July? That's pathetic!

Richard

RichardSydney, NSW

  • 5 reviews
  • 1 like

But it was true love

published

Love the products I've brought,,and the free post,I always check openshop for products before I hit the shops,,,,, and be honest people don't you buy better when you can split the payments,,,,, love the staff just bloody love you thank you Richard

1 comment
OpenShop
Open S.OpenShop

Thanks Richard! We are so glad you love shopping with us.

Love, the openshop team.

Maree

MareeSouth East Queensland, QLD

  • 2 reviews

Fast service

published

Saw some poor reviews online so was not sure of making purchase. But very easy to order online, they offer afterpay and the goods were delivered with 3 business days, exactly what was promised.

Product Quality
Shipping
Return Claim MadeNo
1 comment
OpenShop
Open S.OpenShop

Thank you so much for shopping with us Maree! We are so glad you loved the experience.

-The openshop team.

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