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Oricom AD100 Questions & Answers
5 questions from our users
Stacey P Tasked
Hi, have been using my nightlight/diffuser in my daughters room for a few weeks now and tonight noticed a small black mark on the small vibration plate, I tried to gently clean it off with a cotton bud but the mark is still there. Any ideas what is it ? Will it effect operation?
3 answers
Technical SupportOricom
Hi Stacey, thanks for the message. Could you please give our locally based Oricom Support a call on 1300 889 785 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom Baby Care.
I live in New Zealand sorry.
Technical SupportOricom
Please call us on our New Zealand number: 0800 67 42 66 Mon-Fri 10am – 8pm NZST. All the best, Oricom Baby Care.
Kateasked
I was just wondering if this product has the same results as a humidifier/vapouriser? I’m looking at buying a humidifier for when my baby has kicked nose, cold etc...
1 answer
Tech SupportOricom
Hi Kate, Humidifiers are used to add moisture to the air, usually with the intent of combating dry climates or relieving cold and flu symptoms. A vaporizer is a type of warm mist humidifier that uses boiling water to create hot steam. ... Because they use boiling water, vaporizers can be unsafe around small children. The AD100 is a cool mist diffuser so it is safe around young children. When adding Eucalyptus oil it can work as an effective decongestant. We hope this helps. All the best, Oricom Baby Care.
Ivica Jasked
Hi. I was wondering how to keep this Diffuser on all night. I can't seem to have it working any longer then 180mins. I believe it should have a continuous option that lasts until the water runs out? Any ideas?
3 answers
Technical SupportOricom
Hi Ivica, thanks for the message. The AD100 will run on continuous until the water level reaches the empty level and will auto shut off. Please find the instruction in the User Guide on page 3:
Press the “ON/OFF” button to turn on. The mist function and light are now on, and the light will now cycle through the different colours. Choose the duration required by pressing the ON/OFF button
(continuous spray/60minutes/120minutes/180minutes).
All the best, Oricom Baby Care.
Great that solves that issue. Thanks for the reply.
Technical SupportOricom
No problem. All the best, Oricom Baby Care.
mathewasked
What is the noise level on this product?
I am using this in a medium sized bedroom and the vibration sound annoys me. I am afraid if it's a faulty unit or it's normal. I am from NZ by the way.
1 answer
Technical SupportOricom
Hi Matthew, thanks for the message. We are sorry to hear that you are having an issue with you AD100 and we would love to discuss this with you. Please give our Oricom Support centre a call on 0800 674 266 Monday - Friday 10am - 8pm NZST. All the best, Oricom Baby Care.
Sandra ATKINSONasked
Is there any way to know what settings you are on? I was under the impression that you could turn off the mist and only use as a night light however can not figure it out.
1 answer
Technical SupportOricom
Hi Sandra, we are sorry to hear of your experience and would love to discuss this with you. If you continue to experience any difficulty, please give our locally based Oricom Support a call on 1300 889 785 Mon-Fri 8am-6pm AEST, as the team will be able to assist in troubleshooting the issue with you and will work to provide you with a solution. All the best, Oricom Baby Care.
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