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189 questions from our users

mariu c.

mariu c.asked

Hi I just used yesterday my new Panasonic bread maker used programme for basic bread and the result was great . The only problem is the beeping when the programme has finish the sound is extremely low difficult to ear it. Is there a way to adjust the sound? Thank you maria



1 answer
Saddle Saw
Saddle Saw

No. Many of us have the same issue. A lot of people have posted that they set a reminder on their phone for end time. You can also set it to END at a specific time, like 8.30pm which is easier to remember.

Judy L

Judy Lasked

My raisin nut dispenser is not opening fully so my raisin loaf comes out with most of the raisins sitting on top of the baked loaf. My machine is the Panasonic SD-2501. Could someone please tell me the time the dispenser is activated in the raisin loaf and dough cycles. Or is there some way to fix the dispenser. We have cleaned it and it still happens. THE manual does not mention when the fruit is dispensed.

No answers
shortstack

shortstackasked

Hi, I love my bread maker, however, whenever I make rye bread in the machine, it seems not to rise properly. I use the proper rye paddle, follow directions but still not happy with the looks or density of the bread. I have read that rye flour does not have much gluten which can affect the rising process, so how can I overcome this to make a good loaf of rye bread?

Thank you,
Judy Cooke



1 answer
Debra
Debra

I too am not happy withthe rye loaves I am getting in particular, compared to my Breville that I had for 15 years. This one is less than satisfactory. Panasonic have come back with something from Laucke saying that it may not rise as much as previously (I.e.,, nothing to do with the breadmaker). What a surprise.

Jeff Elston

Jeff Elstonasked

Flour is not evenly mixed,leaving unmixed flour in crust of bread. Have tried different flours,extra water, etc. Worked ok for first 3 months, & now have problems. Very disappointed.

1 answer
Saddle Saw
Saddle Saw

Try going up in size from medium to large or extra large. I was having trouble getting a good loaf on medium loaf ingredients and it just didn't seem able to knead and mix it well with the smaller batch.

vpe98041

vpe98041asked

hi on my first use of the sd2501 I selected menu 3,added nuts to the dispenser,a nice loaf came out but the nuts are still in the dispenser.????????



No answers
g.e

g.easked

Hi, any good experience with spelt flour bread? Or any other flours wheat free? Thank you

No answers
Mavis mcnaughton

Mavis mcnaughtonasked

Breadmaker has stopped working, power lights on but just not operating.

No answers
Vicki H.

Vicki H.asked

Does the machine brown the top of the bread ? My sunbeam does not .

3 answers
Willyeckerslike
Willyeckerslike

Yes it does

Vicki H.
Vicki H.

Willyeckerslike thank you

Saddle Saw
Saddle Saw

Try the french loaf cycle. Crispy crunchy crackly fabulous crust. Normal loaves will brown but French bread is crunchy.

Gemma C.

Gemma C.asked

Our breadmakers are only a year old (we have two and same problem with both) and yet when I make raisin loaf, it’s about a 50/50 chance if the fruit gets dispensed into the mix. Very frustrating! Does anybody know the time cycle that the raisins are suppose to be encorporated so that I can do it manually if needed?

2 answers
Director
Director

I have read somewhere that if you overfill the dispenser it jams the mechanism, try one with less fruit or what I did yesterday was when the bread was in the kneading cycle I added half of the fruit manually and the rest dropped in automatically. Worth a try?

Saddle Saw
Saddle Saw

By chance I discovered this yesterday as I was lifting the lid when it happened! It was after the first vigorous kneading, the dispenser bottom dropped (and left the fruit in there) but the machine stopped kneading and just sat idle for ages after it opened. Luckily I was there and poked at the fruit to make it drop through, but now I'm going to try tossing the sultanas and currants in flour before putting in the dispenser. If doing manually, run a cycle and listen for when the first lot of kneading stops completely, and that load clack of the dispenser opening, then toss your fruit in.

Rex

Rexasked

Just made first loaf with new SD2501. Absolutely staggered to find there seems to be not even one user programmable menu option. Come one Panasonic- in this day of EEPROM flash microprocessors, just how hard can it be????

1 answer
Saddle Saw
Saddle Saw

Not. And to begin with I shared your frustrations. However, this machine does differing rest times and I think might also adjust for ambient temps and all kinds of "variables" and those variables cant be taken into account with a set in concrete always the same user cycle. I am now happy to let it do it's thing.

beanie

beanieasked

I have just used my SD-2501 for the 1st time in a little while and my bread hasn’t mixed any of the ingredients. I have been left with baked unmixed ingredients. It smells lovely in the house but isn’t quite what I was wanting!! Why has this happened?

No answers
GagetGirl

GagetGirlasked

I want to make a seeded sour dough rye loaf in my Panasonic SD-2501 Breadmaker.
What baking option should I choose and how to go about it?

No answers
Bella

Bellaasked

Hi, we were recently given this bread maker SD-2501 as a gift. It has been great but we are desperate to make sourdough bread. Can sourdough be make in this machine please? And if so what setting and recipe? Thanks so much!

2 answers
Saddle Saw
Saddle Saw

Yes. Use your own sourdough culture, or use the culture you can make yourself here (from Panasonic Australia) https://blogs.panasonic.com.au/consumer/simple-delicious-sourdough-bread-2/

Saddle Saw
Saddle Saw

I just found another one (also by Panasonic) for baking IN the breadmaker, using Menu 10, but also uses the bread machine to warm the sourdough starter to bring it to life (rather than oven or glass jar in a warm place). It's going to depend on if you have your own sourdough starter culture, and if you choose and oven baked cob, or a breadmaker loaf. Have a look here for the baked in breadmaker version https://www.theideaskitchen.com.au/rustic-sourdough-bread-recipe/

Paul

Paulasked

All if the loaves j make are perfect apart from the Rye & White loaf. It always has a certain amount of flour that doesn't seem to get mixed. When it's baked you end up with some very dry flour at one end of the loaf. Any suggestions? Scrap it off and it's fine and cooked underneath it.

5 answers
Director
Director

What type/brand of flour are you using?

I've tried a few white loaves without any problems but not rye.

Panasonic
Panasonic Australia C.Panasonic

Hi Paul, are you following the instructions for these particular types of bread? We would suggest this is the first place to start as if other loaves are working it doesn't sound like a fault with the unit.

Paul
Paul

As with all the loaves I am following the instructions. This is why I cannot understand why it doesn't work.

BaffledWoman

BaffledWomanasked

What's the difference between the two kneading paddles?

1 answer
Saddle Saw
Saddle Saw

The one that looks like a comb is for Rye Bread. The information (and lots more besides) is in the (well worth reading) booklet.

Sandy

Sandyasked

Hi, I have a 2501. I bought some Matthews Cotswold French flour. Can I use this to make a French loaf instead of strong white flour? There is nothing in the manual for real French flour.

2 answers
Director
Director

Sorry can't help you much with that. I think it has to be 'strong' flour of some kind but I haven't tried making a French loaf either. Though a quick look at the website you mentioned shows that you should be OK to use that flour. https://www.fwpmatthews.co.uk/product/french-t55-traditional-bread-flour/

Panasonic
Panasonic Australia C.Panasonic

Hi Sandy, it is difficult for us to comment on different ingredients and what will or won't work specifically. With different products it maybe trial and error.

Ruth

Ruthasked

I have recently bought and started using a Panasonic Bread Maker SD 2511. I followed the recipe for the sourdough bread (page 18 in the manual, menu 27) but it did not rise very much at all. One issue I noticed was that the picture in the manual showed menu 27 setting the machine, with an image at the start that had the 'rise' stage underlined. My machine, however, immediately started the 'knead' function with no rest or rise period to start with. I thought that this was odd as the recipe made a song and dance about keeping salt and yeast separate as it was placed in the machine - which would make sense if there was a period of rest where they shouldn't touch (as salt kills yeast). So...my question is, have other people noticed this anomaly or malfunction in the sourdough menu setting that means it skips the rest period? Or does my machine have a problem?

1 answer
Ruth
Ruth

Sorry, just editing - I wrote this up in a hurry and realise that I made an error reporting my steps - I was following the recipe on page 19 (not 18) with the menu setting on 10 for rustic sourdough. As I said above, my machine went straight to 'knead' with no rest period. I suspect this is an error (why keep salt and yeast separate if it is going to mix everything with the sourdough starter anyway?) I certainly ended up with a very hard dense loaf after 5 hours when the machine finished.

TT2

TT2asked

I have just unpacked a brand new SD-2501 and started making my first loaf and it will not move on from the REST period. I have waited for approximately two hours on setting 6, changed the program setting to 1 and waited the requisite 30 minutes that the books says it will rest and still it will not move on from REST. Nothing is happening, the machine is not warm, the lights are all working. Is this machine broken?

2 answers
justmyopinion
justmyopinion

The machine isn't supposed to move when on the resting phase. I believe we're not supposed to changed the setting mid way as it stops the cycle.

My suggestion would be to contact the company and ask. Mine definitely doesn't do anything like this.

Best of luck!

Saddle Saw
Saddle Saw

Oh and I thought the same thing when I first used mine. It just SAT...seemingly forever. I would recommend set and do not touch anything at all, don't change settings or tweak anything or open the lid. I had to go to another area of the house and get busy...lol Sure enough, what seemed like hours later, I heard the paddle start (its very quiet). And later on it beeped and I was rewarded with the most fabulous perfectly baked loaf of bread. Give it a go.

Saddle Saw

Saddle Sawasked

About the NEW PLASTIC SMELL. I always dread using plastic with heat, then eat what comes out of it. But thank goodness the inside part of the machine is metal. However, on first use, it STANK when baking as the plastic outside became super heated from the element inside. HOW LONG DOES IT TAKE for the plastic to stop stinking when baking? Or is it a forever thing?

3 answers
Panasonic
Panasonic Australia C.Panasonic

Hi Saddle saw, the product generally doesn't have a smell from the plastic. Is this still evident?

Saddle Saw
Saddle Saw

Thanks for responding Panasonic. It's coming from the back I think. It's just warm on the front and sides, but the back is burning hot to the point you almost can't touch it. Is that normal?

Saddle Saw
Saddle Saw

Ok I've done some more baking on different settings (in the laundry with windows open) and towards the end of the baking period, the front is just warm, the sides are hot but you can touch them, the back of the unit however is SO HOT between the hinge and the vents that it actually burns. You cannot touch it it's so hot. And although the plastic smell is not overpowering like the first bake (6 hour program) it is still prominent in the last 1/4 of baking time for a number 1 setting loaf.

I can't imagine Panasonic would make the sides warm but not burning hot, but not the back?

Kiwi

Kiwiasked

I've had my 2501 for a couple of weeks now. Insanely happy with the bread (made white, wholemeal and the wonderful parmesan and sundried tomato) but I've tried the chocolate cake and I think there's an error in the quantities somehow. I knew it was wrong when I was 'spooning' it into the machine, as I couldn't actually 'spoon' the batter at all! It was like thick tar, way too solid. The cake was like something you could knock someone unconscious with when it was cooked. I followed the recipe to the letter, and the proportions are the same for the butter cake on the same page, so if it's a typo, they've done it twice. Anyone else find this and have a solution?

3 answers
John Gallen
John Gallen

I have not tried baking cakes in the Panasonic but from past experiences the actual baking time cycle on all bread making machines is too long this is why your cake is coming out similar to a house brick. I have stuck to using my electric oven for the best results. Check cooking times for the size of the recipe your mixing and adjust your cooking times using the + plus and - minus symbols on your menu settings for your cake. Hope this helps.

Panasonic
Panasonic Australia C.Panasonic

Hi Kiwi, thank you for your question in relation to the chocolate cake. Our technical specialist has tested the specific recipe today and didn't experience the results you did. The batter was a good consistency (a little thicker than some mixes), and the cake came out very well. Our customer service team do thank you for raising your question as we have all enjoyed chocolate cake for morning tea! Please let us know if you experience any issues on your next attempt.

Saddle Saw
Saddle Saw

Sounds like you might be beating your flour too long? Cream your butter and sugar REALLY well, and for a long time until it's pale and the sugar is completely dissolved. The eggs can be dropped in one at a time only after your butter and sugar is dissolved and super pale and creamy. Beat hard once the eggs are combined. There should be no flour in there at all during this process. At this point I also add vanilla and milk and wet ingredients (after eggs before flour). Check egg sizes because small eggs will not provide enough moisture and binding.

When it comes to adding the dry ingredients, mix then together first in a separate bowl, and you want to wet and combine/blend on a SLOW speed, not a high speed whisk. Or your flour goes tough, and your cake will be like a rock. This part can even be done with a wooden spoon or a hand whisk. Give it a try and see if it makes a difference :)

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