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Shock Absorbers don't last long
Had Pedders fit a pair of their rear shock absorbers to our small family car. They were leaking oil upon inspection some 2.5 years later. Warranty is 2 years only. No apologies. They just confirmed this can be the service life sometimes. They only offered to replace them for the same cost as original. This is a very poor service life, similar to what I expect from a poor quality Chinese brand. Have now switched to using Monroe.
Purchased in June 2021.
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mozzaMid North Coast, NSW
GVM Upgrade
Great to be able to legally carry and tow now GVM upgrade fitted
Haven't hit the outback tracks yet but handles crappy roads well and suspension feels very resilient
Not surprisingly it is firm-ish but definitely not intrusive
Got a nice little lift (approx 2") after stock suspension sagged after a tough outback trip
Very happy so far
Mick from Pedders Beresfield was very helpful and knew his stuff
Purchased in September 2021 at Pedders Beresfield for $4,200.00.
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Jeff JLaunceston, TAS
Pedders Launceston Service was outstanding.
Just had the Full Pedders suspension put on my Ranger Wildtrak. I went with the advice of Adam. It has completely transformed my vehicle. The advice, service and product far exceeded my expectations. I wouldn't hesitate to recommend Adam and his team and will definately be using them again
Purchased in March 2021.
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BudHunter Region, NSW
- 2 reviews
Ripped off at Pedders Gateshead
Ripped off ..Had 2 strut caps fitted.. Labor Cost was Beyond Rude.. Absolutely Disgraceful. As LOW as it Gets, IMO. The most I have ever been ripped off in Decades. Fair Trading next stop.
Purchased in March 2021.
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This is a really good suspension kit trakryder outback for Dmax Ute
Fitted this kit to give a 50mm lift it has exceeded my expectations! It was upon the recommendation of Justin at Tyrepro Picton they worked with me regarding vehicle setup and towing requirements. The kit was fitted and a great wheel alignment to compliment the suspension! It has truely transformed the vehicle both on the road and off road, can’t thank Tyrepro Picton enough! Professional, friendly Team!
Purchased in November 2021 at Tyrepro Picton.
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This is the best suspension
I have put pedders Suspension on all my vehicles I find it to give you the nicest Comfortable as ride Good gear for the money I have dealt with a lot of peppers stores over the years find the staff to be helpful and friendly I will continue to use their gear I recommend all my friends and family to use their gear
Purchased in June 2021 at Pedders Springwood .
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DeepeshPerth, WA
- Verified purchase
Unsafe
Took my car in for alignment and was told about other issues got a quote from pedders of $1200, and got the job done by them. Went back to the alignment done which was not done properly the first time and asked them to look at the vibration on the steering they quotes me for a new rotor I took it to my mechanic, and when they lifted the car on the hoist showed me the poor workmanship of the loose bolts and parts not fitted correctly. I took my car back to them to rectify the issues and realign the wheels which they repaired, but did not consider the time spent going to their workshop 3 times. I will never go back to them or recommend any to use their services as the bolts that were fitted were loose and i would have had a bad accident.
Purchased in September 2021 at Pedders for $1,296.50.
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IanHunter Region, NSW
Terrible,unfriendly Service
Peddlers Gateshead experience for me was not good. Receptionist was unfriendly, clearly wanted me to spend more money with her shop and failed to ring me when the wheel alignment was finished. A wait of 20 minutes turned into 2 hours, not good.
Purchased at Gateshead.
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GregGreater Melbourne (Outer), VIC
Bendix versus Cheap Korean Brake Pads
Just over a year ago, I went to a local Pedders after my brakes started making some undesirable noises. Was told that there were some major brake system issues on my 2006 Hyundai Getz needing attention and, upon repair, forked out $1200. 4 months later, the fronts started making the same noise, so I returned to Pedders who agreed the wear was excessive, replaced the pads with a higher rated product, ostensibly Bendix, charging me $50 as the wholesale differential in the cost of the pads. 4 months later, same noise now from front and rear. B...Read more
ack to Pedders, more excessive wear, will cost $700 to do both. Now in that time I'd driven barely 11000 km, often only to the local railway station where I "trained" it into work. True, the car is used for a 40-km paper round on weekends but I've never been a heavy braker so the apparent wear was completely over the top. Moreover, I've done this round over several years and brakes have never previously been an issue. Consequently, I sought a second opinion. First finding, the so-called Bendix brake pads that I was charged for are definitely not Bendix, but a South Korean generic called "Hi-Q". So, after the insistence on numerous occasions that Bendix brakes had been fitted, do I believe anything that Pedders are telling me? What did I really get for my $1200? Needless to say, it's back to my trusted mechanic and a wide berth around Pedders!Purchased in September 2021 for $1,200.00.
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Brad
- 2 reviews
Don't go to Pedders. Ever.
Pedders fitted a new pair of rear shock absorbers to my van, immediately before an interstate trip. Both shocks leaked most of their oil within 800km and the van's rear was bouncing all the time. Returned to Pedders 1,500km later and was told I had destroyed the shocks by driving off road so the warrantee was voided by my negligence. I never left the hard top during this trip. It is not even an off-road vehicle. The manager was so rude I had to walk away. Bridgestone Select replaced the leaking pedders units and did not charge for their 45 minutes labour. Happy sailing with Bridgestone Select from that day on. Thank-you for reading this review.
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Steve JNortheast, VIC
Have no real idea sadly
After having my ba ford assessed for rattling and thumping noises I was told and given a quote which I was assured was what was needed to fix my problems totalling nearly $1800 and the first branch couldnt solve the issue so I complained to pedders and organised another branch to do free of charge to fix the issue
...Day and half later I got my car back with a maybe we fixed the issue...Well yesterday I drove my car long distance and surprise more rattles than before..So ive contacted fair trading and been given advice.If needed I will go to small claims tribunal..Will never use pedders again..I have two more vehicles requiring work
.There loss.
Steve jones
Purchased in July 2021.
1 comment
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Top service
Had my fg falcon front suspension replaced by Pedders in Frankston. They also replaced the old bushes with performance bushes. Excellent service and quality product at a great price. I would recommend this company to anyone looking to replace their suspension. I also had the leaf springs in my cab chassis upgraded a few years back by the same company and no issues even today after about 4 years.
Purchased in July 2021.
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Shaun M.Sydney, NSW
Vehicle Abuse
Took my HSV Grange to Pedder's Campbelltown NSW to have a noise fixed in the RHR. While being repaired they tried to disconnect my dash cam but didn't do so correctly, meaning it kept recording. I later watched the footage back to find they repeatedly moved the vehicle around by chirping the wheels, watch DVD's in my car and repeatedly flogged the car while on test drives. Doing approx. 100km in a 60km zone, sitting on the rev limiter and using the semi-auto to down shift gears too early. The car also smelt of cigarette.
Once confronted with th...Read more
Purchased in June 2021 for $881.00.
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Grant GSydney Surrounds, NSW
No problems Pajero
Took my 2016 Pajero to Penrith Pedders mid 2018 due to undercarriage noise. Turned out to be worn sway bar bushes. Fixed straight away for very reasonable price. Due to upcoming outback trip, went back and had Trackryder suspension fitted all round with 1inch lift and air bags in rear coils. Once again, reasonable price and very efficient staff. Totally removed the body roll straight off the bat. Just completed a 5,000 km trip out west to Innaminka and south west Qld, along some very testing dirt roads, including Old Stezlecki track amongst th...Read more
em, dragging a camper trailer behind us that placed added stress on the suspension and I cannot fault the Trackryder. Performed well above my expectations and I wasn't taking it easy deliberately to see how their product performed. To get home, unhitch and unload and then go for a drive and not hear any new noises or groans from the suspension was the icing on the cake. Unlike others who have posted reviews, I can't complain.Purchased in December 2021 at Penrith pedders.
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ShaneSydney Surrounds, NSW
- 3 reviews
- 3 likes
Great all round ride
Just installed pedders sports ryder shocks and springs all around yesterday. Good quote in Picton. I fretted for weeks as to what brand I should get. Read all the reviews on all brands. I was looking to lower slightly my VE SS sportwagon. And improve handling. My original shocks were gone. I didn't want a harsh ride and look like a hoon from Lakemba. I wanted looks, comfort and good handling. Im 46 with 3 kids and use it often on family trips. Pedders ticked all the boxes. Good all rounder. Roads around Wollondilly are 3rd world conditions. The...Read more
se pedders suit crap aussie rural roads. My anxiety was relieved immediately within minutes of driving. Glad I bought them. Jay at picton tyres is awesome. Suspension is his passion. Great advice. He's spot on in saying it will lower 20mm all around from original FE2 springs. Threw in top mounts. I'm a happy customer. For now? See how they last.Purchased in April 2021 at Pedders tyre pro Picton for $1,800.00.
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Pilot
- 5 reviews
Not happy customer
Had my 1 year old car checked for suspension issues as it was only 28$. Pedders gave a report indicating bad bushes need to be replaced. Next day I took my car to the official dealer showing Pedders report asking to replace allegedly faulty bushes. To my surprise my bushes were all OK. I drove 100K after that without any suspension related issues.
What was it? incompetence or desire to rip me off? Shame.
Purchased in October 2021.
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ZacSydney, NSW
- 16 reviews
Wish I read the reviews before taking my car there
No matter how desperate you are do NOT take your car there.
Pedders suspension, yeah right ! You assume that they know their stuff and give the right advice, total opposite !
Took my car because it was making noise on the front driver side, they took it for a test drive and soon after rang and said change the lower ball joint + arm, including Front wheel alignment for $375, now their Front wheel alignment is $88, rear is another $88 when bob jane charges $65 for all 4 wheels alignment, what a joke. Changed the parts and drove off to my s...Read more
urprise the noise was still there and the car is not fixed. I know I didn't spend thousands but still thats $375 down the drain, I go back and the manager tells me that maybe the shocks need to be changed, are you kidding me right now Mr. Manager ? Well Mr. Manager maybe you need sacking, How is this mob is still in business is beyond me !Similar opinion? Write a review on ieatwords.com.au!
celldamageAU
- 8 reviews
- 4 likes
Rip offs
Quoted $2800 to lower a ve commodore 2 inches, fe2 height. Yeh right lol. For monroe shocks painted red, which is who makes pedders shocks. And no doubt the springs are king springs or similar painted red. That was off course if they dont have to replace bushes etc which would be hundreds more. Avoid. Poor advice and huge quotes. Look anywhere on the net and the standard quotes for bushes or suspension replacements rarely is below $2500.
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Des LMelbourne
- 3 reviews
Don't change your brakes with them
I rang on Monday and asked if they can change my brakes and rotors on my Cayenne. They said "yeah no problems, we just did one last week". I booked it in for Friday. They said they will order the parts ready and to drop the car off at 8am so they can get it done quickly. I dropped the car off at 8.15 on Friday. At 2pm (6 hours later) they rang and told me I had to change all 4 brake pads and rotors. I said that is fine and asked when the car would be ready. They said 5pm. I rang at 4.30 and asked if I can pick up the car and they said yes "it'l...Read more
l definitely be ready at 5". I get there at 5pm. At 5.15 they tell me they can't get my parts and the parts they had were wrong. I would have to leave the car with them and pick it up on Saturday. I just rang them at 10am on Saturday and they said sorry they couldn't get my parts and I would have to leave the car with them. I said I needed the car today and they told me to bring it back next week. I told them to put my old stuff back because i'm not going back to them. They said they can't guarantee that they will have it ready by the time they close today.Similar opinion? Write a review on ieatwords.com.au!
WotifsomethinggoeswrongBrisbane
- Verified purchase
Not a big fan of their gear but they know what's wrong and how to install it well.
Bought $1200 of in stock gear (4 Low Springs, 4 Shocks, Power Steering Rack and Ball Joints) from Pedders Slacks Creek only to find out that you can't use Low Springs with Standard Shocks (they don't even make low shocks for that car - TF Magna). Suspension so bad I had to see a physio and could barely move for a while. Complained to their email address and was called by the QLD State Manager at Pedders Lawnton. He drove it, agreed with my complaint, and tested it on the hoist. We made a deal for him to install Sachs shocks and King Springs as ...Read more
long as I bought new Toe Control Arms due to stretching causing loose bushes. Two weeks later the job's all done (with wheel alignment) at no charge to me as it was all under warranty. Was given two new front shocks as the rears were ok, but now have a set of Lowered Springs to sell! The workmanship at Pedders Lawnton is excellent and I highly recommend them. They are also amenable to different ideas and parts you might want to install and take a holistic look at all things wrong with the car. In the end I was highly satisfied. Take your complaint direct to Pedders HQ and don't be afraid to say you'll go to the net with your story but don't whinge and whine without getting them to fix it properly first.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Andyasked
I'm after a air adjustable shock absorber to replace the std on a 1967 VW Kombi. It needs to provide about one and a half to two inches lift on demand. Std Monroe part number is 31089. The KYB std shock absorber part number KG5630
No answers
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Steve J
And typically of Pedders no reply, basically believe they dont care