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Reviews

(10)
(0)
(1)
(1)
(5)
  • Product Quality
    4.4 (5)
  • Return Claim MadeYes (0) · No (6)
  • Customer Service
    3.8 (5)

Reviewer Photos & Videos

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Bloomin A.

Bloomin A.Sydney, NSW

Completely ridiculous pricing

published

I was looking for a silk rug which should cost between 5-6 k. The guy took me into the silk room and showed me rugs he priced as high as 20000 and then say I’ll give you a 60% discount blah blah, getting right back to 6-8k. He tried so hard to sell on the spot but I wanted to try the rugs at home. After reading this comments I won’t dare!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMoore park
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L Youlden

L YouldenSydney, NSW

Quality products and service

published

I was looking for good quality products at affordable prices, and came across Persian Art Gallery. The staff went out of their way to find the best products for my areas, and gave service beyond usual expectations. Hedi, Ariel and their team ensured the rugs were installed properly. My own rugs were washed expertly. They all look just fabulous. A pleasure to deal with them.

Customer Service
Return Claim MadeNo
Neil Millgate

Neil MillgateSydney, NSW

Better than I could have hoped for

published

Our experience with Robert from start to finish was both professional and so easy.
His team off workers did an awesome job and were both professional and clean they were punctual when attending our unit and very friendly and easy to work with.
I have no hesitation in recommending Hojjati Persian Art Gallery for the work they have done and Robert for his diligent and professional work ethic throughout this project.
Kind regards
Neil Millgate

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMoore Park
See all answers
Morteza M.

Morteza M.Sydney, NSW

  • Verified customer

Quality Rugs

published

I bought a silk rug from them and it sounds terrific in my room. I highly recommend everyone who like to buy quality silk rugs to visit their silk room.



Customer Service
Product Quality
Return Claim MadeNo
Store LocationMoore Park
See all answers

The reviewer stated that an incentive was offered for this review


Nata

NataSydney

  • 4 reviews
  • 1 like

The worst customer service I even experienced in Australia

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationChatswood/Artarmon
See all answers

Chris J

Chris JSydney, NSW

I purchased 5 rugs, I love them all

published

Every room with a rug Is spectacular, with out Deans help I would never have been able to have the confidence in making the many rug decisions I enjoy today.

Product Quality
Return Claim MadeNo

Rebecca

RebeccaSydney

  • Verified customer

Best quality Persian rugs in Sydney

published

I agree with Nathan, they have the widest range of Persian hand-made rugs in Sydney. They allow me to bring the rug in home and try it before I pay for it. I'm very happy with the result.


Nathan

NathanSydney

Most beautiful rugs in Sydney

published

I bought a hand-made Persian rug from them. It is very beautiful and change our living room look totally different. I'm very happy with their service as I brought 3 pieces to my home and have chance to test them and choose the best one. I highly recommend them.

Not being informed about no refund at the counter

published

I just wanted to mention, that this is not fair for all of the people who want to buy rug form the shop and decorate their place, that there is no information given prior to purchase that if the rug doesn't suit the place, there is no way for refund????????? There is a million of shops and I don't think that as a consumer I have to know about refund policy for each of them. Sales person should always say prior to sale about the policy so the client its not stuck with expensive purchase and is't not happy with it! I would not recommend this place to anyone just because of this and my experience.

Trish S

Trish SSydney

Excellent Installation Technicians

published

We selected engineered timber floors through Sam. Robert selected Josh and his team for the installation. Robert was responsive to all my requests. Josh and his team were very hard working and worked seamlessly to get the job done. I would highly recommend this group of specialists should you be wanting this product.


Dishonest business practice

published
2 comments
Persian Art Gallery
Dean H.Persian Art Gallery
Julie Nguyen
Julie Nguyen

No. I refuse to have anything to do with you and your business. My bank provided me with a full refund. You can keep your rug.


Aannii

AanniiSydney

Best flooring team in the universe!!!!!!

published

Persian art gallery helped me install superb flooring at a very competitive price. They also assisted me in pulling together all of the paper work and certificates I needed for strata approval. Every interaction with the team was professional, warm and helpful. Thank you Dean, Stiven and Robert. You are all AMAZING and I really appreciate your help!


Michale B

Michale BBondi Beach

Misleading product pricing

published

They pick and choose pricing depending on who the customer is. Each time I go in they give me prices that vary by 1,000‘s of dollars. When their sale was advertised the price of a rug I wanted doubled in price!


Morteza

MortezaSydney

Best quality rugs

published

I was trying to buy a valuable rug. I found the best Persian rugs there, very good quality & beautiful. I highly recommend to see Kashan & Bakhtiari rugs.
I was trying to buy a valuable rug. I found the best Persian rugs there, very good quality & beautiful. I highly recommend to see Kashan & Bakhtiari rugs.

  • Verified customer

Nothing like seeing it in the shop

published

Was looking to buy rug online but then went to Persian Art Gallery. Met a lovely young girl working hard on a Sunday. She made sure nothing was too much trouble, got down heavy rugs and let me take my time, because I did not want to be pressured. I got a great deal and rug is home and looks lovely. Whole exercise 90 min.

Once bitten twice shied

published

We were looking for a hall runner but be very careful what you buy. When we arrived home we could see the rug which we bought was filthy which you couldn't see in the shop. This shop does not refund if there is a problem with the rug or if it does not suit. Be very wary as you then have to purchase something you don't want or lose your money. In our case we paid over $3,000.00 for a rug that had dirt stains on it. Not at all happy.


Max

MaxSydney

  • Verified customer

Appalling retail behaviour

published

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