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Philips Original All-In-One Multi-Cooker HD2237/72 Questions & Answers (page 2 of 2)
39 questions from our users
Cath A.asked
Hi there I was wondering whether it was possible to purchase another non stick PC bowl? Handy to have a spare one for rice. Thanks!
3 answers
Philips have a spare parts shop via this link - https://www.parts.philips.com.au/household-products/kitchen-appliances/pressure-cooker.html. You can get a non stick or stainless steel bowl there
Thanks this is great! Only issue is I have the 2237 model. Not sure if the bowls are compatible?
Philips S.Philips
Hi Cath. Thanks for reaching out to us. The bowls are unfortunately not compatible, but you can reach out to our colleagues by phone to order the bowl that fits your model. They can be reached at 1300 363 391 (Mondays to Fridays: 9:00 am - 7:00 pm EST), and would be happy to help out. :)
Kind regards,
The Philips Australia Team
Danielleasked
Is this also a rice cooker?
3 answers
Philips S.Philips
Hi Danielle, thanks for asking. Yes, you can also use this product to cook rice with. :) For more info, please follow this link: https://www.youtube.com/watch?v=O934-9JrSL4
Kind regards,
The Philips Australia Team
The video is for HD2137. There is no water mark in the bowl of HD2237. How much water to be added for 1 cup of rice.
Philips S.Philips
Hi Sonu,
For this question, we recommend reaching out to our Consumer Care team. You can reach out to them at 1300 363 391(Mondays to Saturdays: 7:00 am - 7:00 pm EST). Hope this helps!
Kind regards,
The Philips Australia Team
Kateasked
Hi, I’d like to buy a Philips cooker but wanted a higher capacity than 6L, do you know if you are bringing one out that is larger? Thanks
1 answer
Philips S.Philips
Hi there, Kate. Thanks for asking. Unfortunately, the 6L models are currently the biggest available. If you have any further questions, feel free to ask. Kind regards, The Philips Australia Team.
Leeasked
Is the ceramic pot nasty chemical free? What is the ceramic made of exactly?
Is it stainless steel coated or aluminium coated with ceramic?
Can I get a stainless shell pot only?
3 answers
Philips S.Philips
Hi there, Lee. Thanks for asking. We kindly advise you to contact our local product experts here: https://www.philips.com.au/c-w/support-home/support-contact-page.html#n62Contact=HOUSEHOLD_PRODUCTS_GR+COOKING_CA
for further assistance.
Kind regards,
The Philips Australia Team
Would prefer see the answer posted here... :)
Philips S.Philips
Hello, Greg. Thanks for your message. Our local product experts have more information about this. That's why it's better to reach out to them. https://www.philips.com.au/c-w/support-home/support-contact-page.html#n62Contact=HOUSEHOLD_PRODUCTS_GR+COOKING_CA
Kind regards,
The Philips Australia Team
Andyasked
Hi Philips Australia Team,
Can the inner pot/parts etc can be clean and wash by dishwasher?
1 answer
Philips S.Philips
Hi Andy,
Thank you for the question! We strongly advise against using a dishwasher for that - please find the interior cleaning instructions below, for your convenience:
Inside of the top lid and the main body:
• Wipe with wrung out and damp cloth.
• Make sure to remove all the food residues stuck to the electric pressure cooker.
Heating element:
• Wipe with wrung out and damp cloth.
• Remove food residues with wrung out and damp cloth.
Sealing ring:
• Soak in warm water and clean with sponge.
Inner lid:
• Remove the detachable inner lid. Soak it in warm water and clean with sponge.
We hope this is helpful!
Kind Regards,
The Philips Australia Team
Jacqueline D.asked
Is the plastic Trivet BPA free?
5 answers
Philips S.Philips
Hi Jacqueline,
Good question - normally all material that comes in contact with food during the cooking process or preparation of food is free of BPA. To be absolutely sure though, we'd like to invite you to get in touch with us through 1300 363 391 or on social media (Facebook/Twitter @PhilipsCare) - we'd be happy to forward the question to our product specialists. Thank you!
Kind Regards,
The Philips Australia Team
In other words, it is not, otherwise you would be able to tell me straight away without all these long tags
Philips S.Philips
Hi Jacqueline, let's not jump to conclusion here. ;) Our product specialists know more about all the ins and outs of our products. That's why they'd be more than happy to look into that for you. Hope this helps!
Kind regards,
The Philips Australia Team
Jacqueline D.asked
Where can I get a book with recipes please? I’m vegetarian so the hand book that came with it was not useful as mainly meat dishes. Can anyone help?
Also, with yoghurt, the old 2217 has recipes using 1 liter of milk plus 200ml yoghurt to make yoghurt. This one has 2 liters of milk! That’s a lot of yoghurt for 1. Can I use the recipes in the old 2217 handbook?
2 answers
Philips S.Philips
Hi Jacqueline,
Thank you for the questions. We understand that there might not be as many vegetarian recipes in the original handbook as you would've liked, so we would advise searching for them online - in the meantime, your feedback is duly noted!
As for your second question, the recipes in the handbook are merely an indication - you're always welcome to experiment, rearrange and alter the exact numbers, and see how things come out. We hope this is helpful!
Kind Regards,
The Philips Australia Team
Thank you
Jacqueline D.asked
Is the floater meant to pop up when on the baking function? I tried baking sweet potatoes wedges as per recipe and floater didn’t pop up, it pops up for pressure cook. Should I expect the same with stewing etc no floater pop up? Can anyone please advise? ThAnk you.
2 answers
It depends on the amount of food /liquid that is in the bowl for stews . If it pops up or not .
With cakes or bake mode it stays down .
Thank you, Sharyn.
Cath A.asked
Hi there do any of the Phillips pressure cookers have a delay function? Thanks Cath
6 answers
I just checked with this one below ie the model that I have
There is a preset button
If you go to Philips all-in-one-community and other cookers
There are many other people who have owned theirs longer than a few weeks and they could answer better than this newbie
Philips S.Philips
Hi Cath, thanks for your question. Could you be a bit more specific on what you'd like to delay? That helps us look into it further. Feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further assistance as well. Alternatively, you can contact our support team by phone on: 1300 363 391.
Kind regards,
The Philips Australia Team
I was wondering about being able to set a count down/delay timer so the cooker would start say 2 hours after you have left the house. Thanks so much
Jimmyasked
Hello. Has any one cooked white rice in pressure mode in this cooker. How long does it take ?
Thanks
Jimmy
3 answers
I cooked Risotto in 15minutes. Not sure about regular rice but assume should be very similar.
Oh dear I wrote a long ans
But it has disappeared
The plus is for risotto you put everything in no stirring and you can leave it warm till you come home
If you want the cooker to beat your time it isn’t the way to get the right understanding.
Some Asians believe they couldn’t have cooked dishes better but using an all in one find the flavors are better...wonderful
A lot of people have said they don’t use the oven or stove top much any more
For me a am a newbie to this
I suggest you go to the site Philips all in one Cooker another cookers included
Join and go to site for new members ask you questions and experts can answer
They give great support people can cook spaghetti bolanaise in 8 mins and keep warm for individual family to get a different times Now that is a winner
Philips S.Philips
Hi Jimmy, thanks for your question. The default time to cook rice in the All-in-One Cooker is 14 minutes. Feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 363 391.
Kind regards,
The Philips Australia Team
Roachyasked
How much is the replacement parts, I need the valve at top and a gold bowl.
1 answer
Is the floater meant to pop up when on the baking function? I tried baking sweet potatoes wedges as per recipe and floater didn’t pop up, it pops up for pressure cook. Should I expect the same with stewing etc no floater pop up? Can anyone please advise? ThAnk you.
Chrisasked
I have had my Phillips all in one cooker for just over a year and I love it but at the moment it doesn’t seem to be working correctly as it is not getting to the maintain pressure stage which also means the timer does not activate. Any help would be appreciated as I love my pressure cooker.
1 answer
I am new to the AIO but can I suggest you join the Phillips All_In_one Cooker Community on FB. It is amazing group and you will be able to ask on it and one of the administrators will help you.
Paulasked
What is the difference between the hd2217 and the hd2237
1 answer
The hd2237 has only been out since March so a newer model, differences are, 1300w rather than 1000w so heats up quicker, the non stick pot has an improved surface and it comes with a decent cook book. You can get an additional pot ($50) that is stainless steel so good for cooking bones. The good guys have an offer that ends in a couple of days offering it as a bonus and cost is $179. I paid $168 and had to buy the ss one seperarely. There is also a great FB group you can join that is really helpful.
Anuradtha S.asked
how well does it cook rice
2 answers
Philips S.Philips
Hi Anuradtha. Thanks for your question. The Philips HD2237 gives you perfectly fluffy delicious rice in about 25 minutes. We'd say it does a pretty good job all in all. :)
Kind regards,
The Philips Australia Team
Put in 4 cups of rice into the pan and then add water to the 4 cup mark (I add a bit extra for the rice I use Basmati) use manual setting to rice mark and press start.
I break it down to small portions and freeze. To use just put 2 tablespoons of cold water on container microwave 2 mins stir and microwave a further 1 minute (approx. 250 grms) need to adjust to suit. Hope this helps
Devil R.asked
Does it have a none scratch bowl for easy cleaning if I slightly over cook?
Roughly how long does it take to cook 1kg pulled chicken to purées into baby food?
5 answers
The bowl I have found is one of the easiest ones to clean being non stick surface and and providing you do not use metal tools it will not scratch, I use packet flavourings and if not sufficient liquid can stick a little on pressure cook setting but easy to clean. McCormack flavoring on slow cook high or low are perfect no sticking Hope this helps
Past baby food stage but on manual 59 mins pea and ham soup, the meat falls of the bone so possible the same for chicken, but never done it
Philips S.Philips
Hi there,
Thank you for the question. While the interior is not non-scratch by definition, it should be no problem to clean it as long as the instructions in the manual have been followed. As for specific cooking times, we'd recommend referring to our recipe book right here: https://www.download.p4c.philips.com/files/h/hd2237_72/hd2237_72_rbl_aen.pdf. We hope this is helpful!
Kind Regards,
The Philips Australia Team
Tania C.asked
Could I bake fish at the same time as steaming veg?
1 answer
Philips S.Philips
Hi, Tania. Thanks for taking the time to ask your question here. Baking and steaming is not possible at the same time with the All-In-One Cooker. However, if we may suggest something: steamed fish is usually supertasty too. And this way, you'll be able to prepare your fish and vegetables at the same time!
Kind regards,
The Philips Australia Team
Linda Jasked
Hi, I am looking at this model and would just like to confirm it also does a Pot Roast? Thankyou
2 answers
Yes...it does a pot roast brilliantly...the meat is so tender! Please go to Philip's All in One Community on Facebook and you'll get lots of recipes pictures n how tos! All your questions answered by our wonderful n very helpful administrators. I can't recommend this pot highly enough!
Philips S.Philips
Hi Linda, thanks for reaching out to us. Like Filipa already kindly told you, the HD2237 does indeed do pot roast. You can find a recipe for that right here: https://www.p4c.philips.com/files/h/hd2237_72/hd2237_72_rbl_aen.pdf#page=83. If you'd like more information on this model, feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 363 391.
Kind regards,
The Philips Australia Team
Meg.hasked
Can a stainless steel inner bowl be purchased for this product?
2 answers
Yes you can! I bought mine from Philips
Philips S.Philips
Hello Meg,
Thanks for submitting your question here. We'll happily help you with all the questions you got! We checked the Philips website for you, but the part is not available from there at the moment. However, we're sure that you should be able to get this part still. Would you mind reaching out to us at 1300 363 391? Our colleagues there would be able to help you further. Wishing you all the best.
Kind regards,
The Philips Australia team
Siskaasked
Can we cook rice in this?
2 answers
Philips S.Philips
Hi there, Siska. Thank you for reaching out to us here regarding this question. We're happy to confirm that you can cook rice with the All-In-One Cooker. You can read the details about cooking rice in the manual. The online manual is available on the product page: https://www.philips.com.au/c-p/HD2237_72/viva-collection-all-in-one-multicooker/support. Enjoy your rice in advance!
Kind regards,
The Philips Australia Team
Yes...you can certainly cook rice in the pot. Turns out really nice too.
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