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JoeNambour
- 2 reviews
Only lasted four months
Bought for our six yo grandson.
Great initially. Easy to assemble. Within the first month several Springs snapped at the hook and appeared to be rusty. Next the stitching started to fall apart causing the loops to
pull out. Then the circular part of the frame split. By four months it was unusable. Took photos to
School Supplies store where we purchased it. They were great and they replaced it with a 8 foot. See my review of it.
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Eight springs snapped after only 4 months
This is a very nice-looking and easy-to-assemble trampoline, however the springs are brittle garbage. Bought this for my seven-year-old son (who is well under the 50kg weight limit) and eight (yes, eight) of the springs snapped after only four months of use. I have requested a full set of replacement springs from Plum and am awaiting a reply.
2 comments
Update: the replacement springs are now snapping and the stitching on the mat is falling apart. Will be approaching Plum about a refund as it clearly will only get worse from here on in.
Plum Products A.Plum Play
Hi Michelle,
We have assisted you with this issue by replacing all the springs as requested.
As advised you would need to return this to the original place of purchase for a refund or exchange.... Read more
We hope this is all sorted and please let us know if we can assist you in any other way. All the best, Plum Products
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Springs snapped!!!
I bought this trampoline for my kids, and it was amazing and we have had it for 1 and a half years, but yesterday the springs started snapping when my 11-year-old started jumping on it. The spring flung up in the air, someone could have got hurt. I can't say that I'm too impressed with this trampoline, we will be looking for another trampoline that will have better quality.
1 comment
Plum Products A.Plum Play
Hi,
Thanks for leaving us a review!
We are glad your kids are loving our trampoline.... Read more
Similar opinion? Write a review on ieatwords.com.au!
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BebeSSouth East Queensland, QLD
- 38 reviews
Great for little kids.
I bought this a year ago for my then two year old. When I assembled it I was surprised at how small it looked and thought it was a bit ridiculous (I am terrible at spacial planning, I knew the measurements but never have any real idea of something's size until I actually see it...) but he loved it and still does - he doesn't seem to find it too small at all. He and two little two year old buddies jump happily together (so three toddlers) - they fit fine. My eight year old and three year old also jump fine together but only for straight jumping,...Read more
no fancy tricks. The blue pads have faded and perished quite a bit but the net, mat, springs and fame are still good as new. It's low enough to the ground that he doesn't need anything to help him climb on and off, and small enough to fit in our tiny little backyard comfortably. I put the net on wrong to start and couldn't get it to zip up without an extra pair of hands and a lot of struggle. I then realised that one of the gaps between poles was smaller than the others - moved the net around, and now it zips closed easily. No complaints at all, it's a great little trampoline at a good price.1 comment
Plum Products A.Plum Play
Hi,
Thanks for leaving us a review!
We are glad your son and pals are loving our trampoline.... Read more
Similar opinion? Write a review on ieatwords.com.au!
The TalentQueensland
- 9 reviews
- 3 likes
Perfect for my little girls
This trampoline has provided hours of enjoyment for my girls. At first they would spend up to 45 minutes time on it. That's a pretty amazing feat for 1 & 2 year olds.
Even now that we've had it for over a year, they are happy to spend half an hour on it a few times a week.
The materials are durable and have heals up well in the hot Queensland weather. The safety features are great and we haven't has any problems. If we could suggest two things, it would be a clip to keep the zipper closed on the outside, and perhaps an optional roof coverin...Read more
1 comment
Plum Products A.Plum Play
Hi,
Thanks for leaving us a review!
We are glad your girls are loving our trampoline.... Read more
Similar opinion? Write a review on ieatwords.com.au!
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Plum Products A.Plum Play
Hi,
Thanks for your review!... Read more
We hope all your issues have now been resolved. As you know, we offer after sales service to all our customers and are always happy to help with spare parts. Please contact us should you have any further questions. All the best, Plum Products