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pureTAN Pure Bronze Dark Instant Tanning Foam Questions & Answers
1 question from our users
I have purchased this and loved it the first couple of times I applied it, however then it no longer pumped out as a foam, rather just liquid almost leaking out of the bottle? The site I bought it from sent a replacement, and then another, and now even this 3rd bottle is exactly the same. Such a shame as I really loved the initial colour but applying it now is just so messy.
Hi Kristy, we are so sorry this has happened more than once, which we do apologise for.
We unfortunately found out a few foams from a certain batch had incorrect pumps attached to them, resulting in not foaming like the usual. We are more than happy to send you the correct pumps for the foam you already have and a fresh foam with the correct pump attached and a few products for your troubles. With any foam please shake prior to use to activate the foam.
If you could email [email protected] we can exchange the address as to where to send the replacements.
Once again apologies this has happened and we look forward to you using our brand with confidence.
Regards,
The PureTAN Team
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