ChrisGoulburn Valley, VIC
Lost $3600 Razer don't care. Don't buy a Razer !!
My horror story is like many others.
Out of pocket $3600, no laptop, no support.
Sent my laptop back after numerous defects. They wouldn't refund because I bought from a retailer. Retailer needed Razer approval to refund me to. So Razer had me send it back to them.
They wait 2-3 days to reply to emails only to ask pointless questions and delay the case. Finally sent my laptop to a third party repair place. 3 weeks later they asked me for details like a password that was already on the forms I signed. Weeks of no replies and they tell me it's...Read more
been delivered back to me. Only tracking says it was delivered to a different state / person. Someone has my laptop. Razer won't accept the responsibility of loosing it and day they need more time to investigate. It's already been over a month. They refuse to call or be called, only dealing in emails every 3 business days. Absolute joke of a company. I'm out of pocket $3600, no chance of a refund and I had to buy a replacement for my work. Taking this one to the ACCC consumer law if I have to.Purchased in September 2021 for A$3,600.00.
Similar opinion? Write a review on ieatwords.com.au!
Sam L.
- 5 reviews
I have never been so disappointed with a laptop before
I had to deal with the classic issue where the screen goes blank when you turn on the laptop. I have RMA'd the unit 3 times, they keep sending a new unit with the same issues. This strategy was to basically run the warranty out, so you cannot do anything about it. I highly suggest avoiding Razer laptops, do your research before you buy.
Similar opinion? Write a review on ieatwords.com.au!
Other Laptops
Questions & Answers
Sorry, there are no questions yet.
Other Laptops
Gigabyte Aero 15
4.7(79)Microsoft Surface Go
4.1(16)Lenovo X1 Carbon
3.8(14)Infinity One
3.7(10)MSI GS75
5.0(2)ASUS TP202NA
5.0(1)MSI GE72
5.0(1)HP Probook 450 G5
5.0(1)Lenovo Yoga 910
4.4(8)ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.