policy was affordable, easy to understand associated paperwork - the staff was very nice and explained things well and was happy to help me with any relevant queries and also with follow-up

Disha was extremely friendly, patient and professional with helping me set up my life insurance, TPD & income protection. It was done over two days, as I wanted time to read all the info before committing. This wasn't a problem with them and I got a call back the next day as requested by me to finalise my paperwork.

Policy extremely easy to establish
Claim went through as laid out in policy and handing of payment during my year off was outstanding.
Staff were helpful, efficient and sympathetic.
Helpful happy and polite.

We were required to renew our Credit Card by our Bank and advised Real accordingly. The change in card details was handled seemlessly by Real staff, who were very friendly and helpful.

Good value, very helpful on phone, explained all details. Explained both life insurance and income protection and what is covered in both policies. Am leased they deduct every two weeks and payment not due in one hit

policy was of a good value and all the questions were personnel and easy to answer. I was given enough time t ask questions as well as to repeat myself

Easy and quick application over the phone, The staff were friendly and informative. I was accepted within a short period and was very happy with the cover offered for my situation

After calling through to discuss my current situation of unemployment the team have assisted me with great service. They assisted me by covering a couple of my premiums. Thank you

Easy to set up Jamie was great. Jamie explained policies and ask questions very politely he was easy to talk to and understand. Extra bonus this week for Jamie should be on the cards

I would have lost everything without my income protection/bill cover. I had no troubles with my claims through the year.
With a newborn baby and moving into our new home I was struck with a serious medical condition, bed ridden for over a year an absolute disaster. Real insurance came through for me every step of the way. Thank you deeply.

Husband had injury at work. Unable to work due to chronic pain. Applied to Real Insurance once workcover payments stopped. Real insurance wont pay out bill cover as there is apparently evidence of pre-existing injury from 5 years ago that hasnt caused any ongoing problems.
Congratulations Real. Youve left our family in the gutters!

Staff were great and very helpful. Great product and very easy to get underway. Will definitely be recommending real to my friends and family once again thx for your help. Regards Terry

Jasmine was amazing, patient and understanding
however, i feel for her and your staff having to read the entire policy on the phone, people don t have time to listen to all of that and surely it can be done online.

yes the policy was good value and easy to set up. the person I spoke to was very clear and precise. Would recommend real insurance to anyone looking for insurance.

very easy to set just a phone call was all that was needed.i set the policy to my needs and the waiting period that i thought was needed to me

I found it very easy to set up the policy, the consultant was excellent and, even though I wasn't eligible for full cover, I am very satisfied with what has been offered to me and the good value it is.

Good value too & no paper work. Easy and now have peace of mind.

The staff member made he process easy and worked around my time constraints.

Thank you I would definitely recommend.

I had a great experience setting up my real insurance policy. It was easy and all I had to do was answer some questions about my health status. The person I spoke to was very professional.

My policy was very easy to set up and the cover i'm getting is i think value for my peace of mind, which is what insurance is all about i think

Good value for the cover
Very lengthy process to get there but worth it.
Excellent service provided by James, he was attentive and extremely professional, I am actually very surprised that he is not a customer manager, you are under-using his skills.