Redsbaby METRO Questions & Answers

Hi Katie,

Thank you for your question, the new 2018 harness has been designed to be easier to use and ergonomic. We don't sell the new harness as a separate item as they are sewn into the seat material for safety reasons.

If you would like to speak with the team, please call 1300 344 964 and we can assist with any questions you may have about the harness systems.

Brooke - RB Team xx

Hi Monique, the METRO has a lovely compact fold and will fit into most smaller cars on the market. We have tested in a Fiat 500 as well as a Suzuki Swift boot and both fit very nicely. I have included the folded specs below for you so you can measure-up if needed.

https://www.redsbaby.com.au/template/downloads/METRO2-Pram-Specifications.pdf

I hope this helps :) Brooke - RB Team xx

Hi Angie,

As part of regular maintenance of the prams, we recommend using silicone spray on all of the moving parts of the pram roughly every 3 months. The wheels can collect dust and sand along the way and the silicone will help dislodge this and help them to run smoothly. If you have any questions, please be in touch with customer care on (02) 82878418.

Brooke - RB Team xx

Thank you Ciara for your feedback - we hadn't tested a Yaris as yet :)

Brooke - RB Team xx

Hi Lara,

We don't physically sell the prams and accessories at the demo days, we have the capability to take orders on the day and we do offer a Gift With Purchase if you purchase on the day. The demo days give you a great opportunity to see the prams in person, give them a test drive and also ask the team any questions you may have. The team are all parents and owners of the prams themselves.

Brooke - RB Team xx

Hi Kelly, we do have a buggy board attachment for the METRO which you can find here:

https://www.redsbaby.com.au/jive-metro-buggyboard/

Brooke - RB Team xx

Hi Amelia,

Thank you for your message. The METRO seat sits at about 46-7cm from the ground to where the baby's bottom sits. They provide a great height and tall and petite parents have give great feedback on this height. I hope this helps :)

Brooke - RB Team xx

Hi Darcy,

Not sure which model you went with but I have included a link below so you can see the changes made to the 2018 collection :

https://www.redsbaby.com.au/explore-metro-1/

I hope this helps :) Brooke - RB Team xx

Hi There,

The METRO has been designed to use on all terrain. going for walks over gravel, grass being out and about (sidewalks). Our prams (METRO and JIVE) both come with four-wheel suspension, which are based on an internal spring system (within the front wheel housing and the rear wheel axle).

Other features include:

Front wheel locks: stability on uneven terrain and long distances

Four wheel suspension: easy push and a smoother ride

Four wheel design: optimum weight distribution, providing more stability on curbs and uneven surfaces

I hope this helps - Brooke - RB Team xx

Hi Celine,

Thank you for your question, we offer capsule adaptors for the Maxi-Cosi (Mico, Mico AP and Citi from 2013), Joie i-Gemm and Nuna Pipa capsules. You can find them here: https://www.redsbaby.com.au/jive-metro-maxi-cosi-capsule-adaptors-travel-system/

We also have adaptors available that are compatible with Britax (Unity Neos and Unity Isofix from 2013). These are the same adaptors that you receive with your Redsbaby bassinet; however, they are also available for individual sale on our website and you can read find them here: https://www.redsbaby.com.au/jive-metro-britax-capsule-adaptors-travel-system/.

I hope this helps :)

Brooke - RB Team xx

Hi Leisa,

Thank you for your question. The JIVE and METRO comes with a separate, freestanding bassinet included to provide a safe and comfortable environment for your newborn to lie in the fully-flat position while their spine and neck muscles are developing. We recommend use of the bassinet during the first few months as this is the best position for newborns to be in. The seat does recline to a fully flat position but the baby would still be in a seated position. We recommend that the seat is used once baby is 6 months /9kg or starts showing developmental signs that they are ready (lifting head, gaining head and neck control and fussing when placed in the bassinet).

I hope this helps :)

Brooke - RB Team xx

Hi Renee,

Thank you for your message. At this stage we don't have a snack tray in the range but I will certainly pass your interest onto our design team. You could try one of the larger baby retailers for a universal snack tray :)

Brooke - RB Tteam xx

Hi Stevie, here is a link to a series on YouTube that shows how our prams fit in various car boots: http://bit.ly/2eDHSKa. Hope this helps! Sarah - RB Team xx

Hi N&D, Thanks for your question. Weight is the basis for determining whether our products are suitable for a child, rather than the child’s age, as weight varies from child to child. The METRO is independently tested and certified to carry one child up to 20kgs (44.0 lbs).
Hope this helps! Kim - RB Team xx