My son bought a brand new Reid Condor after trying out his friend's bicycle. After putting it together he road tested it only to find that the front brake cables were NOT connected As the brakes is all nicely wrapped up, there is no way for him to fix the issue but to return the bicycle. When he contacted the North Melbourne office, he was told to return the bicycle himself when the bicycle is clearly a major safety liability. Hence please double check your bicycle and ensure it is safe before taking it on a road test.

The bike has low quality... cheap for a reason. No good warranty. They charged me $15 to fix and intentionally kept me in store for over 30 min while they said it takes 5 min. So not a good experience. North melbourne store by the way. I won't buy again.

I've got a second hand Condor, I ride pretty much 35km a day and have had it almost two weeks!
I've adjusted my gears thanx to tutorials on yiutube....changed the brake pads as I didn't like the other ones and it's a great bike to enter into road cycling.
Eventually I'll upgrade to a what should I say more sufisticated bike but to get fit, get fresh air and have some fun it's the best $100 I've spent in a long time

The wheels on this bike are complete garbage. I've had the spokes break on it so many times that I can't even ride it any more (usually about every second or third time I rode it). The service people at the Reid in Camperdown (besides being quite rude) informed me that they are only graded to 90kg. I find this rather strange considering they are selling large and XL versions of this bike. I am a big guy (about 86Kg). Because broken spokes are considered wear and tear, I've had to pay to have them fixed.
I informed one of the service people at Reid that I just wanted the bike to be reliable and no kidding, he actually laughed. So clearly, they know that this is a sub-quality bike.

Iv had my condor for about a year now and have never had a major problem with it, great bike for a great price and all the guys and girls in the Melbourne store have always been very helpful. I would highly recommend this bike for any first time road bike rider Thank you Reid cycles.
price

This bike's been really great, apart from the gears aren't working well after about 2 months and when I change above 5th gear the chain comes off. I also had to take my bike in after the first month to be adjusted because the spokes bent.

The bike is great for a beginner cyclist and at a better price than any others I've seen.

It's always understaffed in their Glebe store and I'm not convinced their staff are properly trained/have deep knowledge of their products.

I will be taking the bike back to the store to have the gears looked at.
Cheap
Customer service, gears causing problems

Value for Money!!!!
Ive purchased bikes in the past but this tops the lot. Sure it's the lowest spec street bike you can get but it's pros definitely outweighs its cons. Reid even delivered to my work and I could assemble the whole bike with the tool kit provided. They even included a padlock and chain, water bottle, night lights and multitool delivered for under $300. All I had to do was wheel it to the servo to pump up the tyres. Awesome. Thanks Reid, everyone at work was impressed.
Value for money
Nothing

This is my first road bike been on it quiet a lot and not had any problems. I have just started training for a long distance ride and it has been brilliant. Since then i have got family and friends you have gone to the store and purchased one themself! The guys at Reid have been fantastic the bikes are at a great price and the service there was great. Thank You!
Cost

The Reid Condor is a fantastic bicycle. This is my first road bike and is easily the best bike I have ever owned. I would definitely recommend this bike for a first timer to road bikes, it is very cost effective and quite good quality for the price you pay.
Reliable, Inexpensive and easy to ride. Great warranty service.
6 speed gears on the rear which isnt compatable with combo brake/shifters