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SarathCanberra Central 2601, ACT
- 3 reviews
Fake promotions
Experienced a pathetic service when we are in need to transfer money. Fake Promotions .. terrible customer support service. Wouldn't recommend anyone to use this service.it will take take ages for transfer to get completed and you need to followup everytime. Bad experience.
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agnishGreater Melbourne (Metropolitan), VIC
- 7 reviews
Stay away/ save your time and personal info
Wanted to post since Nov 2022 as i was waiting for company reply or any apology for poor service but no luck.
20 reviews of less than 3 star in Nov itself, i should have done this research before I actually try to do business with remit2india. I Registered my account on 20 May 2022, made a transaction on 21 May, untill one week 28 May no money has been credited in the account. So started raising queries via the portal to find more about that, next day staff called me (even after mentioned in the emailed query that plz update me via the email, ...Read more
due to my work situation, no phone calls) and i could not able to answer that call so they left me an email to contact cust service no. No second callbacks or anything, just received email saying "We request your immediate attention in this regard. We would also like to clarify that we will be able to process the remittance only after we contact you and verify details regarding the transaction" so end up raising another query via the email and finally spoke to a lady she was asking me to verify details My FUll name DOB Email
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PrasannaSydney, NSW
- 6 reviews
Full of lies and misguiding
POOR and Pathetic - full of lies and cheating
I wouldn't even give 1 star to this company.
POOR and Pathetic people I have ever seen in business. I am on my way to contact fair trading for a compensation.
We've transferred money week before last week on 24-July.
Myself and my wife did this transaction from her account.
They said I can't transfer money from my wife's account.
They wanted bank account proof, ralationship proof, I said no. cancel it same day.
...Read more
They said this transaction will be cancelled and money will be sent back. To this day I spoke with 5 different people, 15-20 minutes of hold before getting someone and last time I escalated the matter to a manger and she said it will be sent back and didn't mention any charges as nothing they have done. Bloody, someone this morning says that she will charge $10 for sending back money to my wife's account where they were lying and breaking trust over and over. I asked for ABN which is their basic thing to provide, 5 FIVE MEMBERS I SPOKE WITH - NONE OF THEM WERE ABLE TO GIVE IT. TODAY I GOT IT AND I AM GOING TO FAIR TRADING. RTRN/ Transaction number: 2806586001 DO NOT BELIEVE THIS COMPANY AND THEIR BEGGING FOR POSITIVE REVIEW. NONE OF THEM HAVE ANY KNOWLEDGE OF HANDLING ISSUES AND FIXING ISSUES. THEY SAY SOMEONE ELSE WILL GET BACK. FAKE PROMISES RUDE BEHAVIOURS LIES CHEATING ATTITUDE NON-SENSE QUESTIONS ALL AT 1 PLACE, THAT'S REMIT2INDIA.
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