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Jason L.Darling Downs, QLD
RIE3cl9ss Robinhood Range Hood
Gone faulty after 20 times in use. Each time only used for 20 minutes Not able to test or fault chase without a total removal out of the building. Poor design & workman ship from China
Purchased in January 2021 at Lloyds Auctions for A$1,000.00.
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Broken after three years, cost a fortune to fix
Broken after using three years. Called the company and they got me someone who is specialized in fixing it, however it cost even more than installing a new one. Ended getting a new one considering that it was never that good even when it was working (my kitchen is still oily while I don't cook with too much oil at all), and it cost 550aud to fix what is essentially an overprice and badly made fan.
1 comment
Alexis P.Robinhood
Good morning,
Thanks for the feedback on your range hood it will be passed on to our marketing department.
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Robinhood doesn't sound Chinese.
We didn't want a poor quality Chinese rangehood and were offered a good deal on a New Zealand brand: Robinhood.
But when we received the box, it had "MADE IN CHINA" in big letters on it.
This model has 4 x 10W halogen 'puck' lights that struggle to fill the shadow of the hood. The first light burned out in 6 weeks. The pucks are manufactured by a Chinese electrical company and are not physically interchangable with any of the sizes of LED puck lights currently on the market. The unit's transformer is only rated 40W (12V) and so 20W halogen ...Read more
bulbs cannot be fitted to reduce the shadow. Robinhood also advertise LED kitchen lighting so I rang them to see if they have an LED upgrade for their range hoods: they didn't want to talk to me and told me that no substitution is possible. It appears that the only part of Robinhood in this unit is the name. With halogen bulbs following in the demise of incandescent bulbs, I have armed myself with a carton of (quality) 12V, 10W bulbs. The best way to change the bulbs is to remove the filter, disconnect the puck cable at the connector, push out the whole puck and change the bulb on a table. This is much easier than trying to change bulbs in-situ and removes the risk of fingerprinting the bulb or dropping it on the cooktop. This rangehood is currently working well in daylight.Similar opinion? Write a review on ieatwords.com.au!
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Harpy and Veronica WerneWollongong, New South Wales
- 2 reviews
- 1 like
Great when it was working
Looks proved decieving .the great design is flawed.does not allow access to mechanical components for repairs i.e. If you can find someone willing to fix it .it will also cost a fortune, even if a simple problem.the whole thing has to be dismantled to access the motor /switches etc.the cost in labour exceeds the purchase price.can't recommend this product to anyone. The installer would not help with back up service to this product when it had a fault.
Department of fair trading may need to know this. Anyone purchasing this product needs to kno...Read more
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Alexis P.Robinhood
Hi there Jason, sorry to hear that your rangehood has ceased working if you can call us on 1300 739 033 we will arrange a service call for you.
The team at Robinhood.