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Reviews

1.3

30 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(28)
  • Product Quality
    1.3 (19)
  • Return Claim MadeYes (6) · No (17)
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Dodgey dodgey dodgey

published

Totally agree with the fake bidding. My bid instantly was out bid, then the exact same item showed up with a couple of items from the same lot again.... The next week.... In a new auction.

Also took payment then didn't reply that they won't send unless I pay postage. Should have let me know before taking my money?!?

Return Claim MadeNo
Cougs

CougsGreater Melbourne (Outer), VIC

  • 2 reviews

Fake bidders

published

Every time you bid on an item with seconds to go there always seems to be another bidder that bids over you with a second left, apparently Lloyds have bidded on items to bump up the sale price then if thats the case STAY AWAY!



Product Quality
Return Claim MadeNo
Peters

PetersSydney, NSW

  • 3 reviews

Fake pearls from china - do not buy

published

Do not buy any jewellery from Lloyds auctions, pearls are fake. The 7-8mm Genuine Natural White & Pink & Purple Akoya Cultured Pearl Necklace were fakes from Aliexpress (China) for $5. They even used the same photo as Aliexpress, just lazy fraud.

Product Quality
Return Claim MadeNo
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keefygeorge01

keefygeorge01Hunter Region, NSW

  • 5 reviews
  • Verified customer

Took my money and refuse to refund

published

Won at auction and after they were unable to deliver items they just kept my money. I wont on the 03/03/2020 and it is not 17/04/2020
Don't hand your money over to this company. If they can't supply the service or goods they will just keep your money.
Their customer support is also a total joke. Insulting at best and completely full of crap.

Good luck! And steer clear of this company. If you like money or the items you can purchase with it then this is not the place for you!

Product Quality
Return Claim MadeYes

Great service

published

Purchased a few things from Lloyds and never had any issues. Super happy with the service provided.The staff were very helpful and friendly. Will come back to purchase more items in the future!

Product Quality
Return Claim MadeNo
SDMF

SDMFGreater Melbourne (Metropolitan), VIC

Shill bidders Paradise

published

Lloyds auction online is full of Shill-bidding trying to push the prices up. (Most likely the vendor) Even if you are the highest bidder, no guarantee you have actually got won item. Out of nowhere, there is apparently a reserve on items.
I will and would advise others to avoid this shonky online auction place.

Product Quality
Return Claim MadeNo
David F.

David F.South East Queensland, QLD

misleading by omissions hiding behind no customer service

published

for the third time i have bought faulty misleading products minor repairs required when item is useless for anything including parts items sold online thru actions for people to bid online.

Product Quality
Return Claim MadeYes
Adam L.

Adam L.Sydney Surrounds, NSW

Exceedingly POOR customer service - A perfect example of what not to do in a service industry.

published

I wanted more information on a classic car up for auction, and the auction notes stated "contact for a video inspection". I left 3 voicemails for Frank at Lloyds, called the office twice and left him a further 2 messages and even sent an email with no return communication at all prior to the fall of the hammer. I was the final bidder but my bid fell short of the reserve. Frank then called me, told me the offer was well short so I made an increased offer and have not heard from him in 48 hours. Seems this might be their operational model.

I expect I will see this car back on line again in future.

Product Quality
Return Claim MadeNo
Anthony D

Anthony DSouth East Queensland, QLD

Misleading and deceptive by ommission

published
Product Quality
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George H.

George H.South East Queensland, QLD

Intentionally misleading advertising

published

Advertises 2013 model when its actually 2006 model, was the highest bidder on item and communicated various times with staff as to actual age of machine. After auction was subjected to sudden "reserve not met" and even after raising my bid - was not even communicated that bid refused. Back on auction - STILL advertising as 2013 model!! that's just plain underhand!

Nicholas C.

Nicholas C.Sydney, NSW

Why does it take over a month to receive your goods?

published

This is the third experience I have had with Lloyds. the only positive one was when I went to a factory unit to physically pick up my goods.
The other two times I have had to send numerous emails and make long winded phonecalls just to find out when they will shipp my goods, not to mention also being hung up on by some upstart in accounts.
These guys are a classic case of left hand does not know what the right hand is doing type of operation.
What a shame.
If you like waiting long periods for your goods then purchase your items at Lloyds auctions!

Product Quality
Return Claim MadeNo
Andre T.

Andre T.South East Queensland, QLD

Sucked in and ripped off

published
Product Quality
Return Claim MadeYes
Lorenzo Marrone

Lorenzo MarroneMetropolitan Adelaide, SA

Have not received goods

published

Warning scammers - do not deal with this company
Purchased item end of January paid for item and delivery
Still have not recieved and now they are telling me that delivery wasnt included.

Return Claim MadeNo
Luke

LukeSouth East Queensland, QLD

Complete waste of time and money

published

6 Items bid on and won, paid $10 each for delivery totalling $60 delivery. All arrived in one box a week and a half later. Items didn’t work(electronic). Don’t bother with these auctions unless you inspect before you bid. You will seldom get a good deal only pay extra for rubbish.

Product Quality
Return Claim MadeNo
john

johnNorth Queensland, QLD

  • 2 reviews

Not to be trusted. go elsewhere

published

Bid on an auction. Won the auction, Got payment advice. paid for item and freight well before due date. Then started to get emails saying payment is due, etc. I sent proof of payment, only to be told there has been some confusion and they will have to refund my money. I replied that i wanted the item i had won fairly and squarely. LLoyds rep said we cant do that, but couldn't tell me why. Kept on saying we will refund you. I can only think one of their staff stole the item, and thats why they mucked me around. I ended up giving them my bank details and it still took over a month to get my money back. Would advise against dealing with these crooks.

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Worst online auction service I have experienced

published

Site doesn't honour the highest bid as winning price. Site has reserves not advertised. Sales call tried to sell at there "special" price. This site is misleading and waste of time.Avoid this site.

Return Claim MadeNo
Cris W.

Cris W.

  • 3 reviews
  • 2 likes

Biggest joke in the auction game

published

Recently there was a auction in my home town and I bought a few items totalling $30 and Lloyd’s wanted an extra $150 for shipping to their warehouse 100km away . There was no option to not pay the shipping and then I was expected to drive a hour to collect my items during office hours . When I lived only 2 minutes from the action auction location . They are simply using the shipping to make $$$$ . It’s also easy to see they use postage stamp low res photos so bidders can’t get a clear look at items . Customer service is horrendous and their so called 24/7 customer service line is never answered after hours . I can’t see how companies like this stay in business as long as they do .

Keith H

Keith HMid North Coast, NSW

  • Verified customer

Buyer Beware when purchasing any item from Lloyds auction house check the product first as they are not as advertised

published
Product Quality
Return Claim MadeYes
Esther G.

Esther G.South East Queensland, QLD

Bad Quality

published
Product Quality
Gucci

GucciSouth East Queensland, QLD

  • 4 reviews

HORRIBLE NO CUSTOMER SERVICE

published
Product Quality
Return Claim MadeYes
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