Listing monitored by Safety 1st

11 questions from our users

Elisa B.
Elisa B.asked

How do you take the seat cover off for washing please



No answers
Danielle M
Danielle Masked

Hi there, my son likes to suck on the ears of the smiley face and bumble bee. I'm wondering if this is a choking hazard? They seem to be little black balls of plastic.

No answers
Nicole W.
Nicole W.asked

Hi, does anyone else have trouble with the seat coming out when lifting bubs out? The seat seems to be inserted properly and yet every time I pull my 7 month out the seat comes out attached to him. It’s driving me insane!!

No answers
Ruth P
Ruth Pasked

Help! I've clipped the seat cover incorrectly and I can't get the tabs out. Does anyone know how to do it? It seems stuck?

1 answer
Ruth P
Ruth P

Hi guys! I've managed to get the seat pad off the ring using a flat screwdriver to gently nudge it out.



Tash04
Tash04asked

How do you remove the green seat for washing and how do you take the toys out to clean them please

1 answer
Ruth P
Ruth P

Hey Tash, did u manage to remove the seat?

Courtney12
Courtney12asked

Hi I was just wondering how I can go about getting the walker replaced or fixed due to water damage into the music keyboard from my baby's drool? My baby has used this twice now and there was very little drool. I expected that having a baby's activity center especially for this age group would have better protected the battery operated section.

1 answer
Safety 1st
Marcus U.Safety 1st

Our office is now closed for Christmas and will reopen on Monday 28 December 2015. Please call our Customer Service team on 1300 809 526 for assistance (except public holidays). Wishing you and your family a safe and happy New Year.



Aleksandra
Aleksandraasked

I need some help? Just bought safety-1st melody garden activity centre
For my 8months old son. All over the internet has been adv.with the weight limit of 14.5kg. Manual says no more then 12kg.
Can someone help me to clear this confusion.
My son is as i said 8months old and has around 11kg. So that means i wont be able to use this for a longer period of time
Thanks

1 answer
Safety 1st
Marcus U.Safety 1st
Honeybee
Honeybeeasked

I had a play with one today and was wondering how awkward it was to change between the rocking and wheels? Did you only use rocking for when they weren't quite ready for the walker part?
Thanks

2 answers
Rachel
Rachel
Safety 1st
Marcus U.Safety 1st
Michael Evans
Michael Evansasked

Hi,

I just attempted to set this up but unfortunately clipped the green fabric seat incorrectly to the white part. I can't unclip them now.. Is there a trick to it?

2 answers
Rachel
Rachel

Hi Michael, It unclips so you can wash it when it gets dirty. I've passed mine on to someone else now, otherwise i'd go and do it then let you know. It will unclip though, so Good Luck.

Safety 1st
Mark P.Safety 1st

Hi Michael, our customer service team will be more than happy to explain this to you please give them a call on 1300 809 526

Alison
Alisonasked

Hi Everyone, we are tossing up between buying this walker, or a Chicco Dance Walker, I am just wondering does this walker have bumper guards around the base or is it just hard plastic? The Chicco brand has a bit of what looks to be rubber bumper guards on corner sections of base.
Thank you

4 answers
Rachel
Rachel
Alison
Alison

Sorry so there are no rubber guards around the outside of the base to stop them hitting walls as hard with them?

Alison
Alison

Also I just realised, this walker/play station doesn't have a removable tray for kids to eat does it?

Sandy145
Sandy145asked

I purchased a pre-loved melody garden walker a few months ago and my granddaughter loved it. I have been searching online (without any luck) for a user manual as I believe it can be folded down for storage. Can anyone please enlighten me as i'm sure I must be missing something.

Thanks
Sandy145

3 answers
justben
justben
Sandy145
Sandy145

Hi Justine, That''s unfortunate, but had myself pretty well convinced it might be the case. Thanks for your reply, I'll just do what you have suggested and be happy with that.

Thanks again...
Sandy :)

Rachel
Rachel

We also take the toys out and clean them, also don't leave the batteries in when in storage.

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