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Samsung Series 8 F8000
UA55F8000AM (55"), UA65F8000AM (65"), UA60F8000AM (60"), UA75F8000AM (75")
BuilderGreater Melbourne (Outer), VIC
- 3 reviews
Samsung doesn't want to know about the Premature Death of their Series 8 TV Set
This Samsung $5500 Retail priced, TV Set which is LED and claimed by Samsung to have a lifespan in Techwalla of up to 100,000 Hrs died in just over 5 years and Samsung expects us to pay to have it repaired. Going LG awarded Best TV's last 3 Years.
Purchased in January 2021 at Harvey Norman for A$4,849.00.
1 comment
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MaxdaxSydney, NSW
- 2 reviews
Horrible service and no parts available - no options have been provided till date by Samsung
I bought this TV in Feb 2014, in Dec 2018, the bottom half of the Panel started flickering with a big black line in the middle. When I contacted Samsung in Jan 2022, they offered no support, no remedy. I contacted Samsung again in April 2022 - frustrated of not having a TV for 4 months, this time they sent a tech over and called to advise that the TV cant be repaired as parts not available and there is nothing else they can do. In their opinion the TV to be outside of its reasonable life cycle. Who buys a $3000 TV Top of the line series 8 TV wh...Read more
ich was sold as future ready (EVO kit) whose reasonable life is < 5 years with no service support. In spite of the product having a major fault is irreparable, no options have been provided. It is nearly 6 months, I'm still speaking to them to see if this can be resolved but to be honest I never thought this would be such a bad experiencePurchased in February 2021 at Bing Lee Physical store for A$2,900.00.
1 comment
Samsung AUSamsung
I’m really sorry to hear of the experience you've had so far with us, and that we didn't meet your expectations. If you wish to discuss this further, our best point of contact is to send us a PM on Fa... Read more
cebook with a copy of this review and some more information. > m.me/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
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5.0(1)SanjSouth East Queensland, QLD
- 8 reviews
Great TV for Families
I have had this TV for the last four years & it’s still works great. Voice recognition isn’t that great of a feature but we love using the smart TV features. We are also able to upgrade apps & the TV so we can watch YouTube, Netflix & more. This was definitely a good buy.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Series 8 F8000 compares to other Full HD TVs
Know better, choose better.
LenkaQld, 4575
- 6 reviews
- 3 likes
So sad this TV only lasted 3 years to the day!
I used to love this Samsung TV (VA55F8000), but 3 years to the day exact it has died and we cannot turn it on - when we press the remote control "on" button the TV doesn't power on. Well it tries but the little red light just keeps turning on & off and the electricity can be heard going to the power board of the tv but the tv's picture doesn't light up at all :(
I am so so disappointed in my purchase (I actually convinced myself & my husband that we needed to get this top of the range tv and also not the panasonic brand) - but it has literally...Read more
2 comments
So I did web chat with Samsung .au, and they were fantastic so far! Fingers crossed the service technician will be able to fix the tv for us shortly - Samsung stated that if it is a 'manufacturing fau... Read more
lt' that they are happy to cover the repair costs too! So far so good....I will update once the service technician comes later in the week :)So we had an excellent result from Samsung - the TV went off to the repair people who were not able to repair the TV as the parts were not available. Samsung called me back and offered me 3 options, a... Read more
brand new 55" 2016 model replacement tv, $$ credit with Samsung, or a full $$ refund. I couldn't believe that we were able to get a full refund for our TV - we will now go back to Myer and get another Samsung 65" TV with the funds. I am happy to buy from again Samsung due to their excellent and seamless customer service! WOW!Similar opinion? Write a review on ieatwords.com.au!
PeteNewcastle
- 18 reviews
Useless Samsung Product Support
Purchased TV in February 2014. Almost exactly 2 years later it stopped working (tried to start several times then just turned itself off - cycle repeats every time try to turn on). Call to Samsung Product Support on 1300 362 603 on 1 March 2016. Told that I would be contacted by a local service centre firm within 48 hours. 48 hours passed so called again and was told that service centre firm would contact me as a matter of urgency that afternoon or early next morning. Next afternoon (4 March) called again to find out why I wasn't contacted and ...Read more
then told they had stressed the urgency to the Service centre firm and were told it was number #1 on their list to contact and I would be contacted first thing next week (i.e. 7 March). They gave me the service centre firm's name. I Googled them and found a litany of complaints over several years - including several recent ones - including details of referrals to Department of Fair Trading. One review described the service centre firm as "knuckleheads" up to the same nonsense they have been doing for 10 years and surprised they are still in business. It is now 11 March (i.e 11 days after initial contact) and still no call received and a dead TV (which cost $2500 2 years ago). Rubbish product. Rubbish product support. Never use Samsung again!1 comment
I finally received a phone call from the service centre some FIFTEEN DAYS after my original contact with Samsung. They said they have got the part - when can you bring the TV in? I explained that as I... Read more
had not been contacted for more than 2 weeks and I wanted the TV repaired more quickly I have taken it elsewhere to be repaired at a quoted cost of $548 for replacement of the main board. In any event I would NEVER trust that service centre with my TV given the extremely bad reviews and Department of Fair Trading referral. I would also like to know how they can POSSIBLY state that they have got the part given that they have not even seen my TV. I detailed this issue to Samsung Product Support who subsequently did offer "sincere apologies for the trouble that this matter has caused".Similar opinion? Write a review on ieatwords.com.au!
Neil from TassieTassie
- 9 reviews
- 5 likes
Wonderful but heartbreakingly flawed. *Review updated* Great Warranty Service Received!!
We bought a Samsung 75" F8000 TV nearly 2 years ago; when they had just come out.
From watching the slow maturation of Full HD "Blu-ray" content, we decided to stick with Full HD. I am glad we did. The 3D aspect is actually quite amazing for a "gimmick". We really have enjoyed quite a bit of very cool 3D content on the F8000. The picture for Blu-rays was great and the power consumption very low for such a big unit.
The speakers that are in the telly are fine for TV programmes, but of course a surround system is best for movies.
The TV is als...Read more
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SomEBodythatiused2knowAU
- 3 reviews
- 1 like
Awesome!!!
Same as other reviewers. This can do it all!!
had plasma version updated to this.less power usage better picture quality. Future upgradable.
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Raj
- 8 reviews
- 15 likes
Samsung Customer Care and Post Sales is Worst
I bought a 65" Samsung TV for $4500. The TV had a faulty motherboard when delivered. When I logged a call I was clear NOT TO REPAIR the TV if they find a fault as I would like a replacement. The tech came and replaced the motherboard and TV started working fine. That is when he confirmed the Motherboard was faulty. He asked me to speak to Samsung about replacement. When I called Customer Care for replacement they said the TV is already repaired now thus they will not replace it. I am so angry as I told them clearly if they find any fault in th...Read more
e TV do not repair it thn why was the TV repaired in the first place. Samsung is conveniently turning their face away and not willing to admit their mistake. I feel cheated. It is hard to accept that I paid $4500 for a TV when I can get a TV half that price of a cheaper brand. I feel just because I have made the payment in full they think they will get away with anything. I would like to log an complain against Samsung and need help to get justice. I do not want a TV with faulty motherboard. I want my TV to be replaced. Can anyone help me with getting a replacement or get my money back? It is a great TV Faulty Motherboards are common problem i was told, worst customer service. Incompetent post sales support. Very unprofessional work ethicsSimilar opinion? Write a review on ieatwords.com.au!
SanjeevaAU
- 15 reviews
- 22 likes
The best LED TV for 2013....
I bought the 60" version this about a month ago from Harvey Norman. I paid $4000 including delivery. Having done my research, I eventually decided Samsung F8000 is the way to go. Instead of going on and on about its amazing picture quality I thought I should base my review on things most reviewers ignore. Apart from the picture quality, I wanted to play all my movie files direct from my NAS wirelessly. I wanted to share my photo albums in the lounge room on the big screen. I wanted my ACVHD files played directly from my NAS. I wanted to watch...Read more
YouTube on the big screen. I must say that this TV does it all! I can play virtually any media file on the big screen with utmost clarity. The TV supports both 2.5 GHz and 5 GHz Wi Fi frequencies. Unless you have wired Ethernet connection, if you want to enjoy its Smart Features, having a quality dual band Wi-Fi router with a decent internet connection is essential. My Asus talks to the TV at 270MB/s @ 5GHz. My NAS is connected directly to the router at 1GB/s. Most of the machines up stairs, we use 2.4GHz for web browsing with zero lag. The TV supports HDMI ARC. If you are planning to purchase an AMP, make sure it supports ARC. The Smart Remote is awesome. It picks up my Yamaha A820 Amp, my Pioneer Blu Ray player and my Foxtel HD box letting me control everything from one Single remote. The TV has the option to connect an external HDD for recording live TV. In Built Web Browser is great. I can Pair my laptop and Galaxy phone easily. I can access my youtube account and face book account. Firmware can be updated easily on line. I cannot comment on the quality of the sound as I use ARC to redirect the rounds to my AMP. I will write a review on my Yahama A820 another day. The arch shaped stand is an absolute work of art. It gives the impression that the frame is floating in the air. The TV is very thin and light. This is my second Samsung TV and I highly recommend this TV to anyone! Superb picture quality, awesome connectivity, Samsung Smart Hub, Good 3D performance, Fast Quad core CPU, great Wifi performance, beautiful to look at even when the unit is off TV comes with just a 1 year warranty.2 comments
Harvey Norman tried to sell me a 5 year extended warranty for $580 and I refused.
I have been using the TV for almost 4 months by now and I am very impressed with it.
I am so impressed with the quality of the pictures.
Plex Client App is one of the coolest things you can download from Samsung app store for free. Plex server app is free. Once installed on a PC/MAC or preferably on your NAS where you keep your movies,... Read more
you have your movie database including cover arts. I always recommend people to use a NAS at home to keep everything in one place. Most NAS devices today are accessible through the cloud.Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Series 8 F8000 compares to other Full HD TVs
Know better, choose better.
Questions & Answers
Bob Pasked
Is the Samsung HW-R450 Soundbar compatible with this TV's Bluetooth?
1 answer
AdaSamsung
Hi Bob, the HW-R450 and UA55F8000AM would not be compatible in connecting via Bluetooth. It would only be able to be connected via optical only.
Jo
Samsung AU
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5.0(4)
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MickSamsung
Im really sorry to hear of the experience you've had so far and that we didn't meet your expectations. If you wish to discuss this further, our best point of contact is to send us a PM on Facebook wit... Read more
h a copy of this review and some more information. > m.me/SamsungAustralia