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    Honest Bob

    Honest BobSydney

    • 13 reviews
    • 1 like

    Broke 3 times in less than a year

    published

    My first TV developed the red blinking light problem with a blank screen within the 1st week. The new replacement TV developed the same fault after about 6 months, was repaired with a new power board, then broke again after a few months. Then I returned it for a refund. Never again.

    Date PurchasedMar 2015
    David

    DavidMelbourne

    Constant Failures

    published
    1 comment
    David
    David

    Thank You Samsung in your professional and prompt resolution to my above TV issue. I guess that's why I continue to Buy your products.



    Nocky

    NockySouth West, WA

    • 25 reviews
    • 3 likes

    Great TV

    published
    Full HD TVs

    Find out how Samsung Series 8 HU8500 compares to other Full HD TVs

    Know better, choose better.



    Compare all

    Great - Unless you're expecting a proper warranty.

    published

    Purchased this TV, immediately had issues, TV loses all sound and has to be factory reset to get it back which causes the TV 'smart' remote to lose connection with TV. Effectively giving you a TV with no sound and a remote, or a remote and no sound.
    Samsung want it back so they can pull it apart and deem it faulty or not then repair it. Less then 2 Months old and up for repair already? What a joke!
    Seems to preform well otherwise, but just don't expect much from your warranty 'repair or replace' - yeah right! Buyer beware!!

    1 comment
    Unhappy
    Unhappy

    UPDATE: Now on 3rd TV! Samsung agreed to swap unit over for another that lasted less than 30mins before the screen blew up, now we are on our third. Fingers crossed this time! Save yourself the headache - don't buy!

    Questions & Answers

    wayne

    wayneasked

    Series 8 UA55HU8500W

    is samsung ua55hu8500w 4k ready

    3 answers
    Nocky
    Nocky

    In Short........ no,

    Honest Bob
    Honest Bob

    Isn't it a 4k UHD TV? Mine was (in Australia). So not just 4k ready, it's 4k all the time. You can't switch off half the pixels to make it 2k.

    Samsung
    AdaSamsung

    Hi Wayne, the HU8500 TV will require an evolution kit to be able to support HDCP 2.2 for new devices.

    https://www.samsung.com/au/tv-accessories/evolution-kit-sek-4500/

    Ada
    Samsung AU

    Paul L

    Paul Lasked

    Series 8 UA65HU8500W

    I have the same question as David W....is it UHD? I tried to connect to Foxtel iQ4 and the 4K native channel does not display. Samsung support tells me it is not UHD, only FHD.

    4 answers
    Honest Bob
    Honest Bob

    It is UHD (4K) but this doesn't mean you can get 4K via every source. From some sources you'll just get FHD quality. (I got rid of my Samsung TV because it broke 3 times in 10 months. I'll never buy another Samsung product, ever, not even their phones. They're dead to me.)

    Honest Bob
    Honest Bob

    Foxtel says: "To view Foxtel 4K, our 4K UHD Standard requires that your TV needs to have a resolution of 3840x2160, a supported refresh rate of 50hz and a HDMI 2.0 input that is HDCP2.2 compliant." Maybe your TV doesn't support HDCP2.2. According to www.foxtel.com.au/support/tv/troubleshooting/4k-compatibility.html, this TV isn't supported.

    Honest Bob
    Honest Bob

    The TV manual says: "HDCP 2.2 can only use the HDMI(MHL) port." Also it says: "Your TV supports MHL (Mobile High-definition Link) via an MHL cable. MHL enables viewing and playing video, image, and audio files from mobile devices on the TV. However, MHL is only available through the TV's HDMI (MHL) port and only when used in conjunction with an MHL-enabled mobile device." I don't understand this but maybe it will help you.

    David W.

    David W.asked

    Series 8 UA65HU8500W

    Is this model 4K

    2 answers
    Honest Bob
    Honest Bob

    Yes it's 4K, but I don't recommend it and personally will never buy another Samsung TV or any other Samsung product due to multiple bad experiences.

    Samsung
    Samsung AUSamsung

    Hi David, this model is a UHD 4K Smart TV :)

    Jo
    Samsung AU

    Get an answer from our members and Samsung representatives

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