Bought this mashine for a reasonable price in November 2015. After 3 years had continuosly issues with the electronical settings (couldn`t choose washing programs, water level settings etc, anymore) and the start button hardly worked . Couldn`t claime any warranty anymore as the mashine was too old. Apparently the electrical board started to become rosty due to internal condensation. Now (4 years after purchase) the mashine totally broke. Won`t buy a Samsung again.

We bought this model from Smith City 4 years ago. We had problems starting the first day as it would shut down randomly in the middle of the washing process. Warranty service was a disaster!
Now 3 years later the machine has flooded our house as it would not stop when full. The damage caused is thousands $ and we have to replace it now. Never buy a Samsung washing machine, they can burn your house down or flood it and this is quite common as you can find out if you do some research.
Not only Samsung phones are crap but also the washing machines. Very disappointing and you ask yourself why they are allowed to sell such a dangerous machine in NZ.
Never Samsung again!

I have this washing machine 4 years ago .. It is wonderful and practical and can even be used for sensitive clothes but I would recommend putting it in a small bag

The unit is compact, and because of that reason, you might need a few cycles just to clean a family's worth of laundry. As a benchmark, a double mattress cover almost filled up the entire unit. The display is clear and shows a countdown timer of the wash. There are different wash modes with pre-programmed settings which yielded great results. The biggest gripe - and I can hear the tune in my head as of writing - is that after completion of the wash cycle, the device will play a Samsung-proprietary tune. Whilst it is not particularly loud, it is particularly long. So unless you want to be conditioned to the tune, I'll stay away.

It generally cleans and rinses clothes well, but if you have dogs or clothes prone to produce lint then it may not get rid of those. Saying that, I love how quiet it is when it's washing. My favourite feature of this particular model is that it weighs your load first before telling you how much detergent you need to put in. It's only been two months since I bought this so I haven't tried out all its functions yet. But I'm happy satisfied with it so far.

A mid sized machine that is very easy to operate. The operating buttons are easy to follow. The filter is easy to clean and it washes our clothes well. The noisiest part is the tune it plays at the end to tell the machine is finished. Otherwise we don't know it is on. All good so far.

There is more than enough space to fit a week's worth of washing (separating towels/sheets/clothes) for my household of 2. However, I find that when the cycle is done, if I have long sleeved tops or pants everything comes out a tangled mess, which can't be good for the clothes. The filter system seems to fail to catch fluff/lint as my black clothes always need a lint roll post-wash. I also don't like how there is no 'wool' option, as the delicate option is stuck on cold wash. That being said, we got it cheap as chips and for the price range, it is pretty good. Washes the clothes well on 'Fuzzy' mode, 'Quick' mode doesn't do much.

Great washing machine for price. Machine delivered within 1 business day and installed with no issues. Slim design means it fits perfectly in the limited space we have. No issues with washing clothes and fuzzy feature means washing machine is going after just two buttons are pressed. makes less noise than our last washing machine which is a plus. Still new so guess till will tell how it fairs after a few months but so far looking good.

Don't buy a Samsung washer save yourself from the horror and do you research first this machine has more recalls than anything I ever seen and the run around you get with the 1 8oo no service. I was on the phone for hrs with no results the machine has been broke for 3 weeks and counting. Run away from this machine it has one recall that if not repaired it could be harmful to you do your research.

To be honest, I was thinking if i should buy a Samsung washing machine or not as I had been using Japanese white goods only. Considering the reasonable price, it seems do a good job. I like a tub cleaning function that old washing machines didn't have is great. I like the notification music very present and diamond stainless tab. 5.5kg is definitely for a single person.

Much easier to wash clothes,a couple of days after perchased it worked nearly perfect! While there is about 3 years working for our family,the sounds when it dried clothes is horrible,I need to put wet clothes flat enough by hands and then press the drier botton.Filter box always run away.

Removes dirt from clothes and not much of noise. Digital screen . Easy to stop and start . Quick wash feature is so great. Dries your clothes almost 50 percent. Very good for a family of size 3 to 5. Use it almost 3 days a week. Works perfectly. No issues for the past 6 months

sounds like a scrap metal yard when its turned on & working!! its very very loud like an industrial work site! noise pollution !!
-when the cycle changes eg wash to spin it has a big gap inbetween the cycle, lots of time passess before it rinses & the last spin cycle is way short
-i am scared it will explode or catch fire given its history & knowing that the actual metal parts inside might be cheap & nasty like the ones that were retracted as samsung has not published that the current models have ??? new & improved ??, & theres no photos by samsung to show any improvements have been done

Whilst still brand new, my washing machine caught on fire and filled my laundry with smoke. This is very dangerous as most people leave their washing machine to finish its cycle while they are not home. I thankfully got refunded in full and brought a different brand of washing machine. Would not recommend to anyone!